Rallye BMW - Service Center

I came in for my door to be repaired and that only. The first service advisor asked if I was interested in the maintenance service. I said no. He asked if I wanted an oil service. I said no. I was only int first service advisor asked if I was interested in the maintenance service. I said no. He asked if I wanted an oil service. I said no. I was only interested in fixing the door. Kevin then called me (a different advisor) at work later in the day to update me on the car. He again brought up the maintenance service. I was not interested. But he pressured me into it, and persuaded me to get it as well as the oil change. I still had 1900 miles to go until the next oil change! I do not drive often which I expressed. My 2004 car has only 33,000 miles on it! It is an old car an quite honestly did not need to get this type of maintenance at a bmw dealership. The cost was just enormous and unnecessary. The service advisors MUST work on some type of commission. The same advisor tried to overcharge me more than $100 on a part I bought at the Bayside BMW Service less then a year before. Not trustworthy! More

Everything was fine. I was basically in and out within a reasonable time. The guys in customer service were friendly and effecient. The quality of work was fine. My car is under warranty so there was no cha reasonable time. The guys in customer service were friendly and effecient. The quality of work was fine. My car is under warranty so there was no charge....thank goodness. Brett is also very efficient and pleasant. More

My service visit at Rallye BMW was a great experiance. The team was very professional and made me feel very comfortable. The service visit was done in a timely fashion. They answered all my questions and The team was very professional and made me feel very comfortable. The service visit was done in a timely fashion. They answered all my questions and were very knowledgeable. i would absoultly recomend them to all my friends! thanks Rallye; Joe Florio More

I have been servicing my 525 BMW at Rallye for the past 6 years and found my association with Chris Blaco, my service advisor to be a terrific experience. Chris knows my needs by now and I am treated as a pe years and found my association with Chris Blaco, my service advisor to be a terrific experience. Chris knows my needs by now and I am treated as a person and not just a number. I find the experiece of dealing with Rallye quite satisfying. More

The employees always remember me and address me by name. I am treated as a VIP even though I did not purchase my BMW at Rallye. I am always charged fair price for any work and never taken advantage of. M I am treated as a VIP even though I did not purchase my BMW at Rallye. I am always charged fair price for any work and never taken advantage of. My experience at Rallye O's always a pleasure whether I am waiting or dropping my car off to be serviced. A loaner is always offered to me if service is expected to be longer than desired. Rally is truly an exceptional dealership! I would recommend Rallye to everyone! More

From the very moment I arrived, I was treated like royalty. I knew the experience will be something special. What makes this dealership is the staff. The staff is hospitable, friendly, accommodating a royalty. I knew the experience will be something special. What makes this dealership is the staff. The staff is hospitable, friendly, accommodating and very helpful. They truly go above and beyond. There is a gentleness, sweetness and attention to detail you have here that you simply don't find in many dealerships. I was always treated with "white glove" service. Matt Carlson was awesome. His level of professional service is second to none. He is always attentive to my need. I will only service and buy my next BMW from Rallye. They are definitely 5 star! I couldn't be happier having experienced Rallye BMW. More

I live in Brooklyn so I called the BMW dealer in Brooklyn for service.They picked up the phone and put it back down .All I heard was a dial tone.I purchased my BMW from Rallye so I decided to have them servi for service.They picked up the phone and put it back down .All I heard was a dial tone.I purchased my BMW from Rallye so I decided to have them service my car.I just want to say THANK YOU.The service was excellent and the people are friendly and very helpful.Thank you to Dennis and his team. More

The service was excellent compared to other service centers I went to. I didn't wait long and the consultant explained what they did on my car. The problem was corrected and I'm very satisfied. The p centers I went to. I didn't wait long and the consultant explained what they did on my car. The problem was corrected and I'm very satisfied. The people and the service given to my car was more than what I had expected. More

I THINK MATT AND THE OTHER EMPLOYEES AT RALLY BMW SERVICE ARE EXCEPTIONAL. THEY ROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND ALWAYS SERVICE ORIENTED. YOU ARE QUICKLY GREETED AND ACKNOWLEDGED WHEN YOU COME IN F ARE EXCEPTIONAL. THEY ROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND ALWAYS SERVICE ORIENTED. YOU ARE QUICKLY GREETED AND ACKNOWLEDGED WHEN YOU COME IN FOR SERVICE. I WANT TO POINT OU THAT I LOVE DEALING WITH MATT. I ALWAYS MAKE IT A POINT TO AKS MY HIM. MATT ALWAYS LISTENS TO WHAT I THINK IS WORNG WITH MY CAR, AND DOES WHAT NEEDS TO BE DONE. THE SERVICE IS QUICK, PROFESSIONAL AND I ENJOY COMING IN. USUALLY ONE HATES COMING IN TO SERVICE HIS/HER CAR. OVERALL RALLY BMW SERVICE PROVIDES AN ENJOYABLE EXEPERIENCE. THE STAFF IS WONDERFUL;AND I WOULD LIKE TO RECOGNIZE MATT FOR HIS ONGOING DEEDICATION TO EXCEPTIONAL SERVICE. P.S.- I REALLY HAVE NOT WRITTEN A REVIEW LIKE THIS FOR ANY DEALERSHIP FOR THE NUMBER OF YEARS SINCE I'VE HAD A LICENSE AND WE ARE TALKING SINCE 1992. DR. THEODORA MANOLAS More

Great experience at this dealership. They treat people very respectfully. I plan to purchase my next BMW here in te future. They make the BMW name what it should be. Prestige, excellence, and the best veh very respectfully. I plan to purchase my next BMW here in te future. They make the BMW name what it should be. Prestige, excellence, and the best vehicle in the world. Clean atmosphere, comfortable, and a gorgeous showroom. More