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Rallye Lexus
Glen Cove, NY
2,853 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,853 reviews
April 08, 2024
My experience was Friendly and efficient! It’s a pleasure to have my car serviced by Rallye Lexus! It’s a pleasure to have my car serviced by Rallye Lexus! More
by LOUISEMFITZSIMONS
Verified CustomerEmployees Worked With
Helpful April 08, 2024
Always available for an appointment and quick and always pleasant - 2nd vehicle we purchased from them and main reason besides reliability of car is sales and service staff pleasant - 2nd vehicle we purchased from them and main reason besides reliability of car is sales and service staff More
by RASHBAHIAN
April 06, 2024
The service is good. People competent. Dealship attractive.. Joanna is very good service representative, for all the years I have been at Ralley. People competent. Dealship attractive.. Joanna is very good service representative, for all the years I have been at Ralley. More
by VNELSON3
Employees Worked With
April 04, 2024
In terms of service, it was optimal. However, I noticed a significant scratch on my roof hours and mies away on that day. I have no time for litigating so I did not pursue the issue. However, I noticed a significant scratch on my roof hours and mies away on that day. I have no time for litigating so I did not pursue the issue. More
by RD8A
Employees Worked With
Michael Reidy
April 04, 2024
great customer service; Mike M. and Joanna were so kind, as always!!!! I still owe them cannolis and Joanna were so kind, as always!!!! I still owe them cannolis More
by wendy cohen greenblatt
April 02, 2024
Very nice customer service people. I have bought and serviced many Lexus cars from them for almost 30 years. However with my 2022 NX, they can’t seem to get certain computer driven thi I have bought and serviced many Lexus cars from them for almost 30 years. However with my 2022 NX, they can’t seem to get certain computer driven things to run properly. I have been back several times for the same issues, but the intermittent problems prevail. I give up. More
by ELLENWURZEL
Employees Worked With
Other Employees :
All of the front desk customer service people are great.
March 31, 2024
A pleasure working with service advisor MICHAEL MONTIJO and Brianna Bennett Who set up our service appointment ! and Brianna Bennett Who set up our service appointment ! More
by SGFISH
Employees Worked With
Other Employees :
Brianna Bennett ( arranged service appt)
March 30, 2024
I had a great experience with Ted and Rallye Lexus! ! Ted was very helpful and knowledgeable. He answered all my questions and it was a very smooth process!! I love my NX350H!! Thank you Ted and Rallye ! Ted was very helpful and knowledgeable. He answered all my questions and it was a very smooth process!! I love my NX350H!! Thank you Ted and Rallye Lexus!! More
by Reneeholliday
Employees Worked With
March 30, 2024
My salesman at Rallye Lexus is Ted Mitchell, and i want to thank him for great work, calm and patience working with me thru buying a LX600. That we had to learn is no ordinary car, and selling and buying t to thank him for great work, calm and patience working with me thru buying a LX600. That we had to learn is no ordinary car, and selling and buying this rare vehicle thru and past covid shortages made this almost impossible. Ted did a great job, he talked us thru the sausage making process. I love the Rallye Lexus experience, i didnt have to pay extra for anything i didnt want. A big deal done right. Thanks Ted Mitchell and thanks Rallye Lexus More
by Eyl999
Employees Worked With
Other Employees :
Justin(tech dept to introduce the lcd display
March 29, 2024
Ted was responsive, knowledgeable and courteous. A pleasure to work with. Would recommend to anyone A pleasure to work with. Would recommend to anyone More
by jeffd
