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Rallye Lexus
4.8
1,506 Lifetime Reviews
20 Cedar Swamp Rd, Glen Cove, New York 11542 DirectionsSales: (516) 676-4000
Service: (516) 676-6699
Parts: (800) 490-8539
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 1,506 reviews
January 21, 2020
"The staff is top notch. They are accommodating, helpful..."
- SBERGER30
Verified CustomerThe staff is top notch. They are accommodating, helpful and listen to your concerns. They try to make the service visit as painless as possible.
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Helpful January 21, 2020
"Bob Heyman was really fantastic! Made buying my truck..."
- AKREINACHBob Heyman was really fantastic! Made buying my truck easy and gave me everything I wanted except for the amount I received for my trade in. Not the fault of Bob though. I would return to Lexus in the future and hope Bob doesn’t retire too soon!
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January 21, 2020
"Pam was Very helpful. The car is 12 years old and still..."
- Z32RANDIPam was Very helpful. The car is 12 years old and still running well. Joanna and Pam are always clear in telling me what the issue is, and reviewing costs. Thank you
Read MoreJanuary 21, 2020
"Quik and easy"
- HPBLUM1Much appreciated free inspection, car wash, pleasant waiting area and quick service, friendly service, coffee, bagel, etc. car was ready before promised time, phone problem fixed quickly
Read MoreEmployees Worked With
Don’t remember but all were pleasant and competent
January 21, 2020
"They fixed my problem immediately and were great to work..."
- samueckermanThey fixed my problem immediately and were great to work with especially Michael! I will always return to Lexus for anything my car needs thank you
Read MoreJanuary 16, 2020
"Recently leased a car..."
- psk204I recently lease two car from the dealership. One was IS300 F sport, and other was NX300. Mr. Kang, who was my sales person, was very friendly and helpful. Very well oriented and helped me through out the entire process. I wasn't in the state when I signed my nx 300, it would've been very hard and difficult processing without certain help. He also gave me great price without giving me hard time. The price was in range of my boundary, and he gave all his effort to meet my price range. Very grateful have amazing dealer to work out this process. Thank you
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January 16, 2020
"I would recommend Rallye Lexus without any reservations!"
- UshaRich Repanes was very efficient and helpful from selecting a car that met our requirements to the the entire process of purchasing the car. As a returning customer and a loyal Lexus fan from the time we purchased our first Lexus when it was introduced, the efficiency, friendliness and most of all impeccable service has been what has prompted us to stay with RALLYE LEXUS. In fact we have recommended Lexus to numerous friends and relatives over the years! Pam is service is always efficient, helpful and understands our needs! She is amazing!
Read MoreJanuary 14, 2020
"Troy, the salesman, was great. Friendly and efficient...."
- JJFRANCOTroy, the salesman, was great. Friendly and efficient. Also the selection was tremendous. They had the exact model I wanted. I had my car all ready to go by the end of the day.
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January 14, 2020
"I have been using your dealership more than 5-6 years"
- MOISEYDELMANThat time if was very fast, everything was done accurate. Robert contact me and gave me a fair price. In spite of I am a loyal customer, if it was done badly I would never come back
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January 11, 2020
"***** WORST SERVICE DEPARTMENT EVER *****"
- aawaaraI would give it 0 (Zero) or less if possible... The worst service department. They will try to charge you for services they tell you are free. They called me to schedule an appointment and told me that my service will be included(free). When I get there, they act like they have no clue about free service. They want to charge me. Fool me once shame on you, fool me twice shame on me. Rally Lexus did this to me twice. Both time they said, yes come in and your service will be free and when I get there they wanted to charge me. I will be telling all my friends and family never to buy any car from Rallye Lexus. ***** WORST SERVICE DEPARTMENT EVER *****
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