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Rallye Lexus

Glen Cove, NY

4.8
2,855 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 2,855 reviews

July 12, 2018

Service Thisis the review for Rallye : I have purchased two lexus vehicles and first time at Rallye of GlenCove . After bring car in I was told that only I’ve More

by Luckier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do Chang
Jul 23, 2018 -

Rallye Lexus responded

Good afternoon, I do apologize for the miscommunication and we'd be happy to clear things up. Our team is dedicated to your complete satisfaction, so if there was something we can improve on, we'd like to know about it. Please contact me at your convenience so we can address any further questions or concerns. Best regards, Jay Rosenthal General Manager jrosenthal@rallye.com 516-629-7603

Jul 23, 2018 -

Rallye Lexus responded

Good afternoon, I do apologize for the miscommunication and we'd be happy to clear things up. Our team is dedicated to your complete satisfaction, so if there was something we can improve on, we'd like to know about it. Please contact me at your convenience so we can address any further questions or concerns. Best regards, Jay Rosenthal General Manager jrosenthal@rallye.com 516-629-7603

July 11, 2018

25,000 miles maintenance service I purchased my first LS 400 from Bob Heyman on 12/06/1990,and I stayed with him all those years. He is my sale person, like no other! In the servic More

by SAMKLWONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman , Pamela Palasciano, Jay Rosenthal
Jul 23, 2018 -

Rallye Lexus responded

Thank you so much for the years of dedication and loyalty you've shown us, it means so much to our group. We look forward to the years to come! Jay Rosenthal General Manager

July 11, 2018

30k Service Service was fine, quick and the loaner was very helpful. All in all excellent service, minimum time wasted and very friendly service representative. More

by YG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Rallye Lexus responded

Thank you for the positive review regarding your experience in our service department. I am glad to hear you will be back, we look forward to seeing you again! Jay Rosenthal General Manager

July 10, 2018

The best lease experience I have ever had Neil and the whole team at Rallye Lexus were fantastic! It was the most seamless experience I have ever had. Everyone was incredibly friendly from t More

by katnay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Fogel
Jul 23, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus with Neil Fogel. He is a great asset to my team! We wish you many happy miles, and look forward to being here for all of your sales needs in the future. Jay Rosenthal General Manager

July 10, 2018

Bought my first CPO car I just drove home with a 2015 CPO RX 350. Wasn't 100% sure what to expect as this was my first used car purchase. Kevin Losee was the perfect salesman More

by Mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rivkin , Kevin Losee, Josh Weiss
Jul 23, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus with Kevin Losee. He is a great asset to my team! We wish you many happy miles, and look forward to being here for all of your sales needs in the future. Jay Rosenthal General Manager

July 09, 2018

The service was excellent, but.. No complaints on the service. Disappointed with Lexus though. I was informed I would have a free year of emergency and automatic start for my new car. More

by AK03113
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche
Jul 23, 2018 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us, as we not only appreciate the feedback, but will also take a hard look at our business plan to ensure a near perfect experience in the future. I can be reached at 516-629-7603 if you have any additional questions or concerns. Jay Rosenthal General Manager

July 09, 2018

Rallye Lexus makes service easy Raylle Service = Attentive - I was greeted by name upon entering the service area; Honest - I needed the car back at 11:30am and I was pulling out at More

by RVALLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Losee, Pamela Palasciano
Jul 23, 2018 -

Rallye Lexus responded

Thank you for leaving such a positive and detailed experience, I am so glad to hear about each aspect of it. We look forward to working with you again in the future! Jay Rosenthal General Manager

July 09, 2018

Fantastic, my favorite dealership of all time. When I drive in to Rallye Lexus , immediately I feel appreciated and am treated with the respect a customer should be In today's world it's rare More

by MATTSPAGNOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jul 23, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. It warms my heart to hear such kind words coming from you and knowing you were satisfied with our services. We wish you many happy miles, and look forward to being here for all of your sales needs in the future. Jay Rosenthal General Manager

July 09, 2018

5,000 Mile/6 Months Maintenance Service Rallye Lexus is always efficient and prompt in providing first rate service. They always satisfy their customer needs & concerns. This is my 7th ES350 More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Pamela Palasciano, Neil Fogel, Josh Weiss
Jul 23, 2018 -

Rallye Lexus responded

5 stars down the board for my 5 star team! Thank you for the positive feedback, we appreciate it! Jay Rosenthal General Manager

July 06, 2018

Pressure Free No Hassle Environment My salesman was informative giving me a good overview of the available cars I was interested in. He answered all of my questions and gave me addition More

by Beanmim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heyman
Jul 23, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your sales experience, Bob is a great asset to my team. We look forward to working with you again in the future! Jay Rosenthal General Manager

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