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Rallye Lexus
Glen Cove, NY
3,184 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,184 reviews
September 16, 2018
Very satisfied I leased a new Lexus 350 I dealt with Paul Ok, he was very helpful and fair Michelle in credit moved everything along rapidly An overall positive I leased a new Lexus 350 I dealt with Paul Ok, he was very helpful and fair Michelle in credit moved everything along rapidly An overall positive experience More
by bfarberd
Verified CustomerEmployees Worked With
September 16, 2018
I loved my experience here. I loved the service that I received from this dealership. Everyone was super friendly and understanding with my needs. They helped me pick the perfect I loved the service that I received from this dealership. Everyone was super friendly and understanding with my needs. They helped me pick the perfect car for my family and I. I would definitely recommend this dealership. More
by Darshanand Bissoon
Employees Worked With
Pamela Palasciano, David Tubens
September 16, 2018
Standards. Times may change, standards must remain. Rallye continues to set and maintain the standard for customer service. The real service after you own the ve Times may change, standards must remain. Rallye continues to set and maintain the standard for customer service. The real service after you own the vehicle is what counts. Rallye has great team that treats customers correctly with respect for their time and the value of the relationship. More
by motif88
September 14, 2018
We received professional and courtesy service from the dealership. We also think that the dealership gave us a good value for our trade-in, and a good price for the new lexus. from the dealership. We also think that the dealership gave us a good value for our trade-in, and a good price for the new lexus. More
by happycustomer
September 13, 2018
Professional, well-organized, great waiting area. I admit that I have not gone elsewhere for service of my 2015 RX-350. I've never felt the need to go elsewhere, though. Rallye Lexus is consistently I admit that I have not gone elsewhere for service of my 2015 RX-350. I've never felt the need to go elsewhere, though. Rallye Lexus is consistently very professional, very well organized, and has an excellent waiting area with a "quiet floor" upstairs from the main waiting area. More
by RH
September 13, 2018
Renewed lease Everyone was very professional, starting with the sales manager, the salesman Paul Ok, the phone operator, the service department, the tech and everyo Everyone was very professional, starting with the sales manager, the salesman Paul Ok, the phone operator, the service department, the tech and everyone at the dealership, thanks More
by JJM4652
September 13, 2018
Rx350 preowned Straight forward sale man what you see as the price was the price. I tried another Lexus dealership Atlantic the price was not straight forward and ha Straight forward sale man what you see as the price was the price. I tried another Lexus dealership Atlantic the price was not straight forward and had hidden coast way over the internet price. Rallye Lexus is a very honest dealership More
by jmandra27725
Employees Worked With
Robert Heyman
September 12, 2018
BEST SERVICE! The service at this dealership - and all Rallye Dealerships - is second to none. They go over and above for a great customer experience. Mr. Patrick C The service at this dealership - and all Rallye Dealerships - is second to none. They go over and above for a great customer experience. Mr. Patrick Cassetta was absolutely brilliant. He gave a thorough review of any issues - kept me abreast of the progress - did research on anything that may still be on warranty - and was immensely professional and courteous. What more can a customer ask for? It's a pleasure dealing with you! More
by Marie Louise
Employees Worked With
Patrick Cassetta - service
September 12, 2018
Best service and sales consultants! Lexus at Glen Cove has been my go to Lexus dealer for the past 20 years. Best customer service and everyone is willing to help. Andy is the absolute b Lexus at Glen Cove has been my go to Lexus dealer for the past 20 years. Best customer service and everyone is willing to help. Andy is the absolute best, I highly recommend him for any questions or concerns you may have about purchasing a Lexus! More
by CBODH
Employees Worked With
Andy Malebranche
September 11, 2018
Completely satisfied. My experience was great start to finish. From the moment I drove up and was greeted by name I was put at ease. The entire staff that helped me and eve My experience was great start to finish. From the moment I drove up and was greeted by name I was put at ease. The entire staff that helped me and even staff members just walking past all where helpful and greeyere with a pleasant hello or how may we assist you. Could not have felt more at home. More
by PMPAKOSZ
