Rallye Lexus

great service Appointment made for reasonable date wanted; everything done as stated and in time identified. Makes service worry free to be done as promised in adv Appointment made for reasonable date wanted; everything done as stated and in time identified. Makes service worry free to be done as promised in advance. More

50K Service Excellent as always. Great service area. Highly recommend. Only place I go to service my car. Always in time and loaner is always available. Thank you Excellent as always. Great service area. Highly recommend. Only place I go to service my car. Always in time and loaner is always available. Thank you More

excelent as always Purchased my first Lexus in the 80's at Rallye. My latest one this week. No better dealership including many other luxury cars leased or purchased ove Purchased my first Lexus in the 80's at Rallye. My latest one this week. No better dealership including many other luxury cars leased or purchased over the past 30 years. More

Good Dealership My experience at Rallye Lexus was mostly positive. I had two transactions at this dealership, one in August 2017 and recently in February 2018. On bo My experience at Rallye Lexus was mostly positive. I had two transactions at this dealership, one in August 2017 and recently in February 2018. On both occasions, I dealt with Jeff Gonzalez, who is knowledgeable and a very laid back no pressure salesman. On my first visit in 2017, I had the pleasure of dealing with Josh Weiss who works in finance. Josh was able to secure a good finance rate, as well as a discount on adding accessory items to the car. During my second visit in 2018, I worked with Michelle Gonzalez in the finance department, and things did not go so smoothly. Even with a Tier 1 credit score, she told me my finance rate would be 3.99% with Bank of America, unless I chose the extended warranty package which would bring my rate down to 3.29%. I already knew the rate at Bank of America was 3.29% if I obtained the loan on my own so I politely declined her offer. At this point she became almost defensive and decided she could squeeze in some condescending remarks while still trying to upsell me on the warranty package. Needless to say, I decided to let her continue to talk for 15 minutes while I utilized my phone to secure a loan for 1.85% elsewhere. I’ve read past reviews where people had similar experiences but didn’t think I’d ever have to deal with her. Bottom line: Jeff Gonzalez is awesome, if you need to finance, deal with Josh Weiss or secure your loan beforehand. More

Service All of my questions and problems were resolved. Pam is always a pleasure to work with. She has excellent customer service skills and very knowledgea All of my questions and problems were resolved. Pam is always a pleasure to work with. She has excellent customer service skills and very knowledgeable about parts and what my car needs to be properly maintained! More

Excellent experience with my purchase Paolo at Rallye Lexus in Glen Cove was very knowledgeable and made sure I was comfortable with my decision to purchase a Lexus 450H. Everyone was fri Paolo at Rallye Lexus in Glen Cove was very knowledgeable and made sure I was comfortable with my decision to purchase a Lexus 450H. Everyone was friendly and respectful and they explained everything about the car before I drove it away. John Capozzi, the Sales Manager, is awesome to deal with and he makes sure everything is perfect. Michelle was great in helping me with financing and a service plan. More

Excellent Does not get better. Our service writer Joanna Oates is great. This dealership has always been excellent in sales and service. Sales department is Does not get better. Our service writer Joanna Oates is great. This dealership has always been excellent in sales and service. Sales department is also excellent. More

Perfection all the way around! Awesome experience at Lexus with an amazing Sales Manager in John Capozzi and salesmen Andy Malenbranch. They gave me exactly what I wanted! Highly re Awesome experience at Lexus with an amazing Sales Manager in John Capozzi and salesmen Andy Malenbranch. They gave me exactly what I wanted! Highly recommend! More

Excellent I have been very pleased with the service at Rallye Lexus for the past twenty-five years. I am most appreciative with the attentiveness, caring and tr I have been very pleased with the service at Rallye Lexus for the past twenty-five years. I am most appreciative with the attentiveness, caring and true concern shown by your outstanding service coordinator Pam Palasciano.. Always a pleasure dealing with Rallye.. More

Excellent I was helped by Neil Fogel at Rally Lexus in Glen Cove. He was very helpful throughout this process. I received excellent service here through Neil. I I was helped by Neil Fogel at Rally Lexus in Glen Cove. He was very helpful throughout this process. I received excellent service here through Neil. I would recommend him to other customers. Thank you. More