Rallye Lexus

Lauren and Dave were great in helping us purchase our RX. We walked into the dealership to view one that had just come into inventory but ended up not liking the color combo. Instead of pressuring us into We walked into the dealership to view one that had just come into inventory but ended up not liking the color combo. Instead of pressuring us into that particular RX or giving up on us, Dave took the time to sit with us and check through all their inventory. On his suggestion, we viewed an RX in a color combo that we hadn't previously considered and ended up loving it. The buying process took less than a week and the dealer was in constant communication throughout. Definetely a great experience with Dave and Rallye Lexus overall! More

We have visited several dealerships recently and this one was our most pleasant experiance. We were limited in our expenses and found a beautiful car that we could afford and bought it with the help of D one was our most pleasant experiance. We were limited in our expenses and found a beautiful car that we could afford and bought it with the help of David Tubins. More

This is the second Lexus that I bought from Rallye Lexus in the last year. The first was an RX350 and more recently the ES350. For both transactions the sales person was Leo Cruz. I went back the second tim in the last year. The first was an RX350 and more recently the ES350. For both transactions the sales person was Leo Cruz. I went back the second time because of the professionalism and excellent customer service that I experienced the first time. The second time was no different. I did visit the other Lexus dealerships on Long Island where I live and I can honestly say they do not come even close to Rallye Lexus in terms of service quality. Leo Cruz is to Rallye Lexus what Victor Cruz was to the NY Giants. More

Dave was able to find me a vehicle immediately. The entire process of buying my car and trading a car in took less than a week. When I picked up my certified Lexus it looked brand new. Before I left entire process of buying my car and trading a car in took less than a week. When I picked up my certified Lexus it looked brand new. Before I left I noticed 2 chips in the window shield. Dave immediately got approval to bring the vehicle back the following week. The service I received when I came back was very impressive. No dealership has ever treated me with such service. Very happy with my Lexus. More

This was by far the quickest sales experience I've ever experienced. I phoned the dealership on a Monday morning, got into to see the car at 1 and then made the purchasing decision by 2. I returned on Fri experienced. I phoned the dealership on a Monday morning, got into to see the car at 1 and then made the purchasing decision by 2. I returned on Friday to pick up the car. It was a great experience all around. Diana More

This is the first time I've ever rated anything, had Kira not been as great as she was, I would never have taken the time to do this. There were many things I liked about Kira:she was friendly, patient, very not been as great as she was, I would never have taken the time to do this. There were many things I liked about Kira:she was friendly, patient, very fair with pricing and extremely knowledgable about the SUV we purchased. Her no pressure approach was exactly what I was looking for in a salesperson, had she pushed at any time I would have run for the door and purchased my vehichle at another dealership. When the sale was done she could have said "thanks for your business" and moved onto the next customer, she didn't. Not only did she personally deliver the car to me at work( I was extremely busy) but she actually offered(and we accepted) to come to our house a few days later to show me and my wife how to use some of the cars technology,(we're technology dopes). Kira also helped us to set up the garage door opener through the car. I would absoluty purchase another car from Kira and would recommend her highly is you visit this dealership. Thanks, Ted More

I recently purchased a 2011 RX 350. I had visited several other dealers before making my way to Rallye Lexus. From the moment I arrived everyone was extremely friendly and welcoming. This was in st several other dealers before making my way to Rallye Lexus. From the moment I arrived everyone was extremely friendly and welcoming. This was in stark contrast to other dealers I visited. I was lucky enough to be introduced to Kevin Losee, my sales consultant. Kevin never made me feel like he was using any high-pressure sales tactics. Instead, Kevin took the time to thoroughly explain the vehicle and its options and answered every question in a straightforward manner. Kevin and other Rallye staff also took the time to follow-up with me after my purchase. When the time comes to purchase another vehicle, I cannot imagine going elsewhere or having the pleasure of dealing with anyone nicer or more well-informed than Kevin. -Melissa Driscoll More

Hello, My experience with this dealership was terrible, at least. After I read about a posting in this web site I contacted the dealer and a their representative agent told me over the phone and via email at least. After I read about a posting in this web site I contacted the dealer and a their representative agent told me over the phone and via email that I was welcome to visit them and take a close look to the car of my interest. She also implied that the price was negotiable.. and I didn't even asked for it, but I liked what she said and I drove all the way there. Please note that she called me several times to persuade me going there. So, I did go and I spend half day of my life for it... I saw the car, I liked it and when I asked for the price the salesman gave me a different quote than what advertised, obviousily it was more expensive and it was not negotiable. The salesman was also obnoxious and very dismissive. t the end he was not respectful. Even worse is the behavior of the rep I was dealing with before my visit. After that episode I sent her a couple of emails with no replies and I spoke once over the phone asking for a simple explanation. She said she'll call back soon, but she never did. Frankly it's not a civilized way of dealing with a potential customer or any human, I find it offensive and deplorable. More

Bob Heyman and Greg Weiss were extremely efficient and made the leasing of my vehicle a positive experience. Their professionalism and courtesy should be recognized and appreciated by Rallye Lexus! made the leasing of my vehicle a positive experience. Their professionalism and courtesy should be recognized and appreciated by Rallye Lexus! More

I just leased my second Lexus with Josh and Kira at Rallye. I moved to Ct a few years ago, but the prices at Rallye and overall customer service experience keep me leasing out of New York instead of c Rallye. I moved to Ct a few years ago, but the prices at Rallye and overall customer service experience keep me leasing out of New York instead of closer dealers in Ct. Josh and Kira gave me a great deal on my new Ct200H and were able to take back my old IS250 a year early with no penalty which was really great. Kira has been incredibly helpful throughout the process of leasing the car and continues to be helpful with questions I still have. I also really love my new hybrid ct200h...it's a great car so far...I'm excited to be saving on gas and on parking! More