Back

Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

Sort by
April 12, 2019

reply to you. I sent in a detailed review on your service pr Your service seemed not individual. The adviser was OK, Ms. Giovonnello. But everything else seemed impersonal and going through the motions. Maybe pe More

by ALTV!_ct200. aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience that you had experienced during your visit. If you would be willing to further discuss this visit with our team, please feel free to reach out. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 10, 2019

Excellent service THere was a recall on the airbag of my car. THe service at this dealership was easy, timely, and courteous. Loaner car was offered and available. More

by BLUMEN40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Apr 10, 2019 -

Rallye Lexus responded

Thank you for sharing this feedback with us! We're happy to hear that our service team was able to provide you with an easy, timely, and courteous experience! If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 10, 2019

Flat tire on newLexus Got new Lexus 460 to replace 2016 model and 2 weeks later was in Manhattan and got flat tire- have tire coverage and called and spare tire was put on More

by RUBAMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
Apr 10, 2019 -

Rallye Lexus responded

Thank you for sharing your service experience with us. It is a pleasure to hear that our team was able to provide you with quick and efficient service. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 10, 2019

Outstanding service Professional and friendly service. All questions and concerns regarding my car addressed upon arrival. Car was quickly serviced. Always an exceptiona More

by MMahon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 08, 2019

Exceeded Expectations!! I didn't know what to expect as this was my first visit but, it was the smoothest experience I have ever had with a service center! I could not be hap More

by jseifer79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback! We are so happy to hear that your visit went so well. If you have any questions or comments, please feel free to reach out. We look forward to seeing you again. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 03, 2019

Always a good experience to bring my car to Rallye This is the 4th car we have purchased Rallye. Always deal with Kevin Losee who made the process very easy and pleasant. I have also recommended frien More

by mmikecap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee, John Capozzi
Apr 03, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback! We are so happy to hear that you have been apart of the Rallye family for your past 4 car purchases and that Kevin has always been such a pleasure to work with. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 02, 2019

Exceeds Expectations! Friendly and professional staff. Frank Licari was excellent as was Jimmy the mechanic. I would highly recommend Rally Lexus to any of my family and fr More

by ROBBIN4174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Apr 03, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We are so happy to hear that Frank was so helpful during your visit. We appreciate your recommendation and look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 30, 2019

This is the best Lexus dealer in New York I love the service I like the dealer so much because the prices is very good compared to other Lexus dealer people very respectable to help you they don't ignore you an More

by Findley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle from Finance Department she's great, Kevin Losee, Jay Rosenthal
Apr 01, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. It is such a pleasure to hear that your experience while working with our team went so well and that we provided you with great customer service. if you have any questions, please feel free to each out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 29, 2019

Great service as usual] Every time I come i have an outstanding experience. Very professional and polite and the fact that there is beverages and snacks with fresh fruits is More

by KBAA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 01, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review! It is such a pleasure to hear that your experience while working with our team. It is a pleasure to hear that your experience while working with our team went so well. if you have any questions, comments, or concerns, please feel free to reach out. Thank you for making the trip to our store! We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 29, 2019

Always happy great service Mike Reidy is my service agent and he is always very professional and great to work with. I have purchased three Lexus from raylle my sales agent is More

by BRUCEKANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tubens
Mar 29, 2019 -

Rallye Lexus responded

Thank you, Bruce, for taking the time to share this thoughtful review. It is such a pleasure to hear that your service visits have always been so great and our team has been so helpful. Please do not hesitate to reach out with any questions or concerns. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

...
125
...