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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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March 28, 2019

How all servicing should be! Had multiple issues that needed attention. I can’t stress enough how well my expierence went. I was greeted right away from the time I pulled in to th More

by HCLEE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure his name but he was the shop foreman.
Mar 28, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your service experience went well and that our team was so helpful. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 24, 2019

Professional, Courteous and Caring I’ve been a customer of Rallye for over 10 years and consistently receive 5 star service. Michale in the service department is always so professional More

by DANIELLEOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Mar 25, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review, Danielle. It is such a pleasure to hear that you have been working with Rallye for over 10 years and that we have always provided you with five-star experiences. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to bringing you many more great experiences. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 23, 2019

Great Folks, Excellent Service. I recently moved from Manhattan and my car needed service and an updated inspection. Rallye got me in and out fast. Everyone I spoke with was friendly More

by JJFRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Mar 25, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your positive rating with us. We are so happy to hear that your service visit was quick and efficient! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 22, 2019

Maintenance on my Vehicle Service was goo but I was disappointed that my car was not washed, especially seeing that it had snowed a couple of days earlier. No explanation was g More

by MOHAMAD.SARIF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2019 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We're very sorry to hear that you were not fully satisfied with your service visit. If you would like to further discuss your experience with us, please feel free to reach out. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 22, 2019

Excellent experience Best experience from setting my appointment with Pamela service advisor to drop off with valet to meeting with her. Explaining the process, courtesy c More

by DRTINGLEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ong , Pamela Palasciano
Mar 22, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that Pamela was of great assistance during your visit. If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 14, 2019

Body work I was happy with the work they did to my car but I’m not happy that they stole my sunglasses Well I’m hoping that they can make a right for me and More

by samanthas745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Sun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rosenthal
March 14, 2019

Great service experience Super quick and friendly service. Everything explained clearly. Issue was resolved seamlessly. I’ve had BMW ‘s and Mercedes Benz’s in the past. This More

by Maddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche
Mar 14, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback! It is a pleasure to hear that our team was of great assistance and exceeded your expectations. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 12, 2019

Maria Giovanniello is fantastic! I recently brought my car for servicing she answered all my questions. Lexus is fortunate to have someone as capable and pleasant. I highly recommend More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us, Jack! We're so happy to hear that your service visit went so well while working with Maria! If you have any questions, please feel free to give us a call. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 12, 2019

excellent! The service was excellent as usual! So easy to schedule online, everyone is so friendly and helpful, and the service is quick! Best service center eve More

by AUDREYLGARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us. It is a pleasure to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 12, 2019

BEST DEALER EVER Rallye Lexus is the center of excellence. it is the best Lexus dealer in the world. they are professional and accurate in finding any problem in your More

by NADERMOALLEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Mar 12, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. It is a pleasure to hear that your experience while working with our team went so well. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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