Back

Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

Sort by
February 20, 2019

Service was excellent in all respects. All of the people involved were polite, efficient and friendly. Every part of the service was completed in an organized manner. I would recommend Ra More

by PATHLASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Rallye Lexus responded

Thank you for sharing this positive feedback with us. We are so happy to know that your service experience went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 20, 2019

A well oiled machine - that is the service dept! From the moment you pull up everyone you come in contact with is pleasant and very helpful. I have been leasing from Rallye Lexus since 2003 and this More

by MERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember every persons name but again everyone was helpful and had a smile on their face, Frank Licari
Feb 21, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We are so happy to hear that your experience while working with our service team was so pleasant and helpful. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 13, 2019

Excellent. From the day I met Josh & leased my 2016 ES350 to all my service needs the staff & service has been great. The service staff never attempts to have an More

by MLB913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
Feb 13, 2019 -

Rallye Lexus responded

Thank you for taking the time to provide us with your thoughtful review. We are so happy to know that Josh was of great assistance during your visit. We truly appreciate your kind words. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

February 12, 2019

Phenomenal Pam is an amazing service advisor. She kept me up to date on my service and finished my service in a timely manner. I would highly recommend Rallye LE More

by EVAFLOOD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pamela Palasciano, Frank Licari
Feb 13, 2019 -

Rallye Lexus responded

Thank you for sharing your thoughtful review with us. We are so happy to know that Pam made your experience so amazing and kept you up to date during the entire visit. We appreciate your recommendation and look forward to seeing you in the future!

February 11, 2019

Excellent Always polite, professional and prompt. I always feel I'm being treated honestly and fairly, they never try to oversell me. They preform the work that More

by JEFFREY UNGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Capozzi, Josh Weiss
Feb 11, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us, Jeffrey. It is a pleasure to know that you have been coming to our dealership for your past 5 vehicles. We truly appreciate your kind words! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future1 Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 11, 2019

Completely Satisfied The customer service was great and everything was done in an efficient manner. I would definitely recommend this location for all future sales and ser More

by keishabarona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback! It is a pleasure to know that our team was of great assistance during your visit. We appreciate your recommendation!

February 06, 2019

Very professional and couteous... Pam P.was awsome.work performed in a timely manner.Also Stuart in service is terrific as it gets U always ask for Stu,to work on my c More

by EMILIOCAMILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Feb 06, 2019 -

Rallye Lexus responded

Thank you for sharing your experience! It is a pleasure to know that your visit while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 06, 2019

Very clean service area Very friendly staff. They handled all the services for my car and in the showroom the salesman showed me new cars for the future after my lease expire More

by JOHNKHEDOURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haimahl Sahebzada
Feb 06, 2019 -

Rallye Lexus responded

Thank you for sharing your experience with us. It is a pleasure to know that our staff was of great assistance during your visit! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

February 04, 2019

Great service I went rallye Lexus dealership for service Start help with Mike and do chang I'm so happy with these people to help me For service More

by parkchangkyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do chang is great personally , Do Chang
Feb 04, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. It is a pleasure to know that our team was of great assistance. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 04, 2019

lexus Of Glencove Clean dealer ship, friendly staff, the car was taken on time. Work was done on time and the dealer had a great waiting room. They also cleaned the car More

by jmandra27725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just counter staff
Feb 04, 2019 -

Rallye Lexus responded

Thank you for providing us with your feedback. We are so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

...
128
...