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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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December 28, 2018

Superb Very friendly, excellent service, over the internet request service when u get there you only spent maybe 10 minutes and you are out the door. The be More

by GKOUZIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Steven Holmes, Aaron Marsh, Jay Rosenthal , Frank Licari
Dec 28, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback! We're so happy to know that your service visit went so well!

December 26, 2018

Excellent auto service & customer service. Excellent customer service with Mike (not Reidy). Great service all around!! Excellent staff. Very helpful and friendly. Rallye Lexus IS the best. More

by SLF12510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (not Reidy)
Dec 26, 2018 -

Rallye Lexus responded

Thank you for sharing this positive review! We are so happy to know that your experience while working with our team went so well. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future!

December 26, 2018

Courteous, knowledgeable and timely sevice I dropped off my vehicle for regular maintenance, Mike Reidy was my Service Representative, he is very courteous and knowledgeable. Rallye Lexus prov More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this experience with us. We are so happy to know that Mike made your service visit efficient and within the stated time. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 25, 2018

Safety Inspection Received 1st class treatment from Mike Montijo. Always leave feeling better & as a valued customer. Mike shows constant professionalism, patience, More

by LIEBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Rallye Lexus responded

Thank you for providing us with this thoughtful review. We are so happy to know that your experience while working with our team went so well, once again. if you have any questions, please of not hesitate to reach out. We look forward to seeing you in the future!

December 25, 2018

Tire Service The problem was solved the service employees were very helpful and we were given a loaner while the tire was being repaired. Thanks to all. More

by RALFEE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 26, 2018 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We're happy to know that your service visit went so well!

December 24, 2018

Need a battery? Agent suggested that our battery tested weak. That night, in the garage, I picked up the hood. There was corrosion all over the battery terminals. You More

by UNKBERNIE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Rallye Lexus responded

We are very sorry to hear about your frustration. We did recommend a new battery during your visit to prevent any issues. If you would like to further discuss this, please give our service department a call at 866-590-7779. We hope to hear from you soon.

December 21, 2018

Great Customer Service and Service Professionals Makes A Very Happy Customer!!! You are always treated with the utmost respect and are always accommodated in a most professional way to expedite you More

by HSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 21, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. We are so happy to know that your experiences have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 19, 2018

good job, out quickly Took car on time did a good job, gave car back lile it was new!Explained, in detail, work to be done. Very friendly and helpful. More

by THOMASSCULLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We are so happy to hear that your service experience was a success. We look forward to seeing you in the future!

December 18, 2018

OUTSTANDING OPERATION Brought my RX in for service. Joanna is so amazing. Only does what is required by the manufacturer and all in a timely fashion. Service waiting area More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
Dec 19, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience went so well while working with Joanna. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 17, 2018

5k Service Another great visit at Rallye. Nice atmosphere and got the car back at the estimated time discussed with the service technician. The service area had More

by lexus113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your service experience went so well. Please feel free to give us a call with any questions, We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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