1,541 Reviews of Rallye Lexus - Service Center
Great Service Went in for service due to loud noise when driving. Local mechanic suspected a problem with the differential. Technician at the dealer knew right away Went in for service due to loud noise when driving. Local mechanic suspected a problem with the differential. Technician at the dealer knew right away the problem was something else. Received the car next day and it runs like new again. Everyone was very friendly. Highly recommend Rallye Lexus. More
Excellent service as always Dealt with Joanna Oates. She is the best as is the entire service and sales dept. would highly recommend Rallye to any Lexus owner. Courteous and t Dealt with Joanna Oates. She is the best as is the entire service and sales dept. would highly recommend Rallye to any Lexus owner. Courteous and timely service visit. More
Oil change inspection and recall air bag. Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all oth Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all others in the past have been top notch. If I buy another Lexus it will be fro Ralley. Dave Tubens in used cars has sold me my last 2 cars. He’s great to deal with also. John Brooks More
Very nice people Joanna was very professional. All the work requested was done to great satisfaction and timeliness. I look forward to future service appointments. All Joanna was very professional. All the work requested was done to great satisfaction and timeliness. I look forward to future service appointments. All my questions and concerns were answered . More
efficient, they take care of the car and the owner the service center is efficient and pleasant to be in this was warranty service so there is not really much to say about it despite the word minimum the service center is efficient and pleasant to be in this was warranty service so there is not really much to say about it despite the word minimums More
They cannot do enough! From the moment you pull up, the four-star service begins; then you meet your rep who explains everything they will be doing; it is ready when at the From the moment you pull up, the four-star service begins; then you meet your rep who explains everything they will be doing; it is ready when at the time they predicted! What is there to complain about? More
Awesome Pam did an excellent job. Upon my vehicle landing at the dealer, a problem was noticed right away and was dealt with. I was given a call right away as Pam did an excellent job. Upon my vehicle landing at the dealer, a problem was noticed right away and was dealt with. I was given a call right away as to remedy the situation. 2 days later my vehicle came back safely. I know my vehicle is in good hands with Pam. :) More
COURTEOUS SERVICE IN REASONABLE TIME REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITI REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITIOUSLY RESOLVED BY LEXUS. DISCUSSIONS WITH REPANES ON NEW MODEL DESIGNS/TECHNICAL FEATURES WILL BE IMPORTANT IN FUTURE PURCHASE DECISIONS AS APPROPRIATE. More
great service very efficient service. Done in a timely manor and car seems to be running well. I would recommend but very expensive for some of the services. very efficient service. Done in a timely manor and car seems to be running well. I would recommend but very expensive for some of the services. More
Excellent service that takes my time into consideration This was my first visit to Rallye Lexus' service department. I'm always curious when I use a new dealer for the first time what their procedure is goi This was my first visit to Rallye Lexus' service department. I'm always curious when I use a new dealer for the first time what their procedure is going to be. I was not disappointed. Checking in was quick, painless, and actually pleasant. My loner was waiting for me. Pickup was equally as pleasant. Quick visit to the cashier (no charge, in warranty), and my car was outside waiting for me. And it was clean. Yes, many dealers wash your car, but my car was spotless and glistening. Thank you Rallye Lexus. More