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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,541 Reviews

1,541 Reviews of Rallye Lexus - Service Center

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April 26, 2018

Great Service Went in for service due to loud noise when driving. Local mechanic suspected a problem with the differential. Technician at the dealer knew right away More

by LexusDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Makowski
May 01, 2018 -

Rallye Lexus responded

We are so happy to hear that our mechanics were able to detect the problem immediately and have it resolved for you in a timely manner. We wish you many happy miles and look forward to seeing you for any service or sales needs in the future! Jay Rosenthal General Manager

April 24, 2018

Excellent service as always Dealt with Joanna Oates. She is the best as is the entire service and sales dept. would highly recommend Rallye to any Lexus owner. Courteous and t More

by BUGSY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, we are so happy to have you as one of our many happy clients! We look forward to working with you again in the future. Jay Rosenthal General Manager

April 20, 2018

Oil change inspection and recall air bag. Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all oth More

by BROOKSKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tubens
May 01, 2018 -

Rallye Lexus responded

Thank you John, I appreciate your feedback. It's great to hear that my team exceeds our client's expectations. We look forward to working with you again! Jay Rosenthal General Manager

April 19, 2018

Very nice people Joanna was very professional. All the work requested was done to great satisfaction and timeliness. I look forward to future service appointments. All More

by wmdela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for your positive words regarding your service experience. Joanna is a great asset to my team. We look forward to seeing you again as well! Jay Rosenthal General Manager

April 17, 2018

efficient, they take care of the car and the owner the service center is efficient and pleasant to be in this was warranty service so there is not really much to say about it despite the word minimum More

by DER82ESQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry can’t remember the names
Apr 25, 2018 -

Rallye Lexus responded

Thank you for your positive feedback regarding your experience with our service department. We look forward to working with you again for your next scheduled maintenance. Jay Rosenthal General Manager

April 17, 2018

They cannot do enough! From the moment you pull up, the four-star service begins; then you meet your rep who explains everything they will be doing; it is ready when at the More

by ChristinaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 25, 2018 -

Rallye Lexus responded

Myself and the service department thank you for such kind words regarding your service visit! We look forward to seeing you again next time. Jay Rosenthal General Manager

April 17, 2018

Awesome Pam did an excellent job. Upon my vehicle landing at the dealer, a problem was noticed right away and was dealt with. I was given a call right away as More

by Screen Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
May 01, 2018 -

Rallye Lexus responded

I am so happy to hear that you feel safe and comfortable with our service department. We want everyone to feel that their vehicles are in the best hands. Thank you for the feedback! Jay Rosenthal General Manager

April 13, 2018

COURTEOUS SERVICE IN REASONABLE TIME REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITI More

by BOBDRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department. We look forward to working with you in sales when you are ready to take a look! Jay Rosenthal General Manager

April 13, 2018

great service very efficient service. Done in a timely manor and car seems to be running well. I would recommend but very expensive for some of the services. More

by JWBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service experience, we wish you many happy miles and look forward to seeing you again in the future! Jay Rosenthal General Manager

April 13, 2018

Excellent service that takes my time into consideration This was my first visit to Rallye Lexus' service department. I'm always curious when I use a new dealer for the first time what their procedure is goi More

by DPPRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Giovanniello
Apr 17, 2018 -

Rallye Lexus responded

Thank you for your feedback, we truly appreciate each word that you said. We hope to see you for your next scheduled maintenance and promise to deliver just as we did the first time! We wish you many happy miles. Jay Rosenthal General Manager

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