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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews
Call Service Center (516) 447-3736

1,536 Reviews of Rallye Lexus - Service Center

Sort by
May 25, 2022

The people there are friendly, knowledgeable, friendly and just a great pleasure to have my business with them. More

by AB7859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 22, 2022

Dealership always provide the utmost best customer service. Always have a valued an positive experience. No issue and complaints. More

by STANLEY138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2022 -

Rallye Lexus responded

Stanley, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 17, 2022

Normally my experience here is top rate but this last time it did not live up to previous times. More

by SRAM923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Rallye Lexus responded

I'm sorry to hear that your recent visit with us was a disappointment. Customer feedback helps us improve, so I'm wondering if you would be willing to share further details about what happened here. Please consider giving me a call. Thank you, Pam Palasciano - Service Manager - 516-629-7646

May 15, 2022

. Went out of their way to Offer excellent service. Sanitized car. Cleaned it inside and out. Gave me a loaner car for the day. I was very pleased. More

by hbsend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
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May 16, 2022 -

Rallye Lexus responded

We are glad to see that the team took excellent care of you and your vehicle! Thanks for trusting the Rallye Lexus team to help out. See you again next time.

May 15, 2022

Quite professional, warm and pleasant customer service. Kept me updated about the progress from time to time. More

by ashokp25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us, Ashok! We are so glad to hear that you had a successful experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 15, 2022

Good dealership where they take good care of your car. They don’t make you wait too long More

by HS3057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 14, 2022

I appreciated the granola bars and the beverage options. I also liked the upstairs work stations. More

by BRUNOBAUER13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
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May 16, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

May 10, 2022

Always a great pleasure and experience visiting Glen Cove Lexus. Maria G was helpful and provided great customer service. I had a 730a appointment out before 830a for schedule maintenance superior service More

by STANLEY138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2022 -

Rallye Lexus responded

Thank you for the great review, Stanley! We are so glad to hear that you had such a successful service experience working with Maria and the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

May 10, 2022

Polite and courteous service. Fair pricing. Quick appointments. What more coul you want? I give them my highest recommendation! More

by MCURTIS848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2022 -

Rallye Lexus responded

Your glowing recommendation makes our day! Thank you for choosing Rallye Lexus and for sharing your feedback. We look forward to welcoming you back next time!

May 09, 2022

Maria G was helpful throughout the most recent visit for purchase of set tires for RX. From start through completion Maria represented Rallye in a positive and professional manner. More

by Speechtraveler
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Rallye Lexus responded

Maria and the team are happy to see that you enjoyed your tire-purchasing experience. Thank you so much for choosing Rallye Lexus and please let us know if you need anything down the line!

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