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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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April 18, 2022

I have been coming to Rallye Lexus for 23 years! I have purchased 3 cars from Rallye. The service department is the best! They are curteous, knowledgeable, thorough and accomodating. I would not tru More

by DEAS143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Rallye Lexus responded

Your long-term business and loyalty to Rallye Lexus is greatly appreciated! Thanks, from the entire team.

April 15, 2022

It was efficient, friendly and effective. Everything was done to my satisfaction and I was able to to have some quality private time to do sone work. All good. More

by MFUSCO215
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Rallye Lexus responded

"Efficient, friendly and effective" are all words we love to see. Thank you so much for taking time to post a review and support our Rallye Lexus team. We hope you have a wonderful weekend!

April 11, 2022

Easy to work with and nice waiting room. The staff was nice and easy to speak to. More

by RB1156@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Rallye Lexus responded

We're so glad to hear it! Thank you for the kind feedback about your recent visit - we'll be sure to compliment the Rallye Lexus team on their great work. Come back next time!

April 11, 2022

Regular service visit at ~50,000 miles. In and out quickly while I wait. They're honest. If I discuss an issue with them, they just give me my options. I don't worry they are upselling m More

by HYKYH-COMML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Rallye Lexus responded

Reviews like this truly make our day! Thank you so much for your trust and loyalty, and we hope to see you again soon!

April 06, 2022

Excellent service would recommend Lexus’s to anyone to purchase the car there or to service their vehicle there More

by EVASUKOO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Rallye Lexus responded

Your recommendation means so much to us! Thank you for choosing Rallye Lexus and for sharing your positive experience. Drive safely until we see you again!

April 05, 2022

Satisfied with the service. Great experience with Mr Michael Reidy, he was professional and showed care for his customers. Thank you so much. More

by Nyankees2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Rallye Lexus responded

Thank you very much for taking a moment to let us know how happy you are with Michael's assistance. All of us at Rallye Lexus are always here to help. Have a great day!

April 03, 2022

Excellent service and easy pickup and drop off. Timely updates on status of the service call. More

by hmlazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We appreciate your support and hope to see you back again at Rallye Lexus. Safe travels!

March 31, 2022

Have had at least 1 Lexus from Rallye since 1998. Maria and Pam are outstanding, knowledgeable and great to work with. More

by emanem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Mar 31, 2022 -

Rallye Lexus responded

We are so grateful for your years of business! Thank you for choosing Rallye Lexus and for stopping by to share your experience with Maria and Pam. We look forward to working with you next time!

March 29, 2022

Excellent service Service agents professional knowledgeable Highly recommend as service center will definitely continue to go there More

by MEMA0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Rallye Lexus responded

Thank you for recommending our amazing service team here at Rallye Lexus! We are thrilled they provided you with a five-star experience. Safe travels!

March 28, 2022

Last service visit Maria was very attentive to the needs of myself and my RX 350 F-Sport. Made timely recommendations which I will be following up with. More

by Speechtraveler
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Rallye Lexus responded

We are delighted to hear that Maria took excellent care of you and your Lexus RX 350 F-Sport. Thank you for sharing this feedback so that others will know what it's like to be our guest at Rallye Lexus! Have a wonderful day.

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