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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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March 27, 2022

Excellent service. Very professional staff. I waited at the dealership. My wait was under an hour. More

by MZWILL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Rallye Lexus responded

We're proud to deliver efficient and professional care at every visit, and we're so pleased to hear how much our efforts mean to you. The Rallye Lexus team is grateful for your business, and we hope to have the chance to lend a hand again down the road!

March 24, 2022

Last service was booked for an upgrade that didn’t exist but normally good service More

by ROCHECAROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Rallye Lexus responded

Thank you for the review. While we apologize for the mixup on our end regarding your service, we are glad to hear that you have enjoyed your time working with us in the past. If there is anything more we can do to assist you or better your visit, please feel free to give me a call. Best, Pam Palasciano - Service Manager - 516-629-7646

March 23, 2022

I have leased /purchased cars at this dealer since 2096. I have also been servicing my Lexus cars at this dealership since 2006. They are truly the best on Long Island. I have tremendous confidence in them More

by JOLIEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. We appreciate your support and hope to see you back again down the road!

March 21, 2022

Excellent service. I waited in the dealership and was kept informed of the progress. All good More

by Jackgumby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vargas, Jeffrey Matheos
Mar 21, 2022 -

Rallye Lexus responded

Jack, we're always happy to keep our guests informed every step of the way so they can feel comfortable and confident in our services. The Rallye Lexus team wishes you many safe miles on the road ahead, and we'll be here whenever you need us next!

March 21, 2022

They do it right the first time. They don’t rip you off. I will continue Raton repair my two Lexus’ there. More

by GREENCDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

March 20, 2022

Outstanding Service and customer service,before I kmew it I was back on the road. More

by flduino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Rallye Lexus responded

We are always happy to help you out. Timely and professional service is what we strive to be known for!

March 20, 2022

Rallye's staff is terrific. Recently my service rep was Mike and he kept me apprised throughout my service visit. You really can't beat the people at Rallye. More

by JJFRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Rallye Lexus responded

Mike is great! We are so happy to see that you had the chance to work with him. Thanks for the great review and we hope to see you next time!

March 16, 2022

The entire process from check in to checkout out is an easy and pleasant one. The staff is knowledgeable and helpful. The agent in charge of your vehicle provides you with a cell phone for any last minute More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Rallye Lexus responded

Hi Maria - Your recommendation of our team means a lot to us! Thank you for choosing Rallye Lexus and for taking the time to share your experience. Drive safely!

March 16, 2022

Everyone is very professional and friendly. check in is easy and my car comes back fixed and clean. More

by GNE245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Rallye Lexus responded

Thank you for trusting us to take great care of your vehicle! We appreciate your business and we look forward to seeing you again at Rallye Lexus. Drive safely!

March 14, 2022

Great Job! ! I will always bring my car to this dealer. I am satisfied with the service. More

by JACKIE.HOSANG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Rallye Lexus responded

Hi Jackie - Thank you for your confidence in the Rallye Lexus service team! We are proud to have your trust and five-star rating. Safe travels!

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