Rallye Lexus - Service Center

Joanna Oates is a superb customer Service representative. She always keeps you informed as to the progress of the repair. She always provides a loaner car when needed. In addition she is a fabulous person wh She always keeps you informed as to the progress of the repair. She always provides a loaner car when needed. In addition she is a fabulous person who truly cares about the customer. Terrific! More

Dealer addressed a recall associated with a fuel pump issue. Fuel lines were not properly secured afterwards and created a significant fuel leak that my family I discovered after a week and 1/2 later. issue. Fuel lines were not properly secured afterwards and created a significant fuel leak that my family I discovered after a week and 1/2 later. The situation was distressing and involved getting clearance from fire department before initiating a tow to repair. More

I have never been disappointed with this dealership. Maria is always so pleasant to deal with (as are the two Mike's). Maria is always so pleasant to deal with (as are the two Mike's). More

All aspects of this dealer are excellent. They always keep the customer informed and get the job done. keep the customer informed and get the job done. More

Prompt & courteous service and a complementary car wash was a plus! Although they did’t find any problem but the pickup is not smooth if you slow down . was a plus! Although they did’t find any problem but the pickup is not smooth if you slow down . More

Our 2006 Lexus LX470 is in very good condition but has had two very major costly repairs recently. Pam and Joanna are always pleasant, professional and supportive. Both times we had to have the Lexus fla had two very major costly repairs recently. Pam and Joanna are always pleasant, professional and supportive. Both times we had to have the Lexus flat bedded to Rallye at $400 each time. We live about 60 miles away and could have visited two Dealers much closer and saved on the towing. Pam and Joanna keep us loyal to Rallye. We have been working with them for over 22 years. Thank you. More

Very please with service, professional personnel and staff. I would definitely recommend dealer to friends and family. I felt the difference in my car ran even more smoother. staff. I would definitely recommend dealer to friends and family. I felt the difference in my car ran even more smoother. More

This was my first service experience with Lexus. We are first time Lexus owners. Dealing with Rallye has proven to be an exceptional experience from sales to now, our first service. first time Lexus owners. Dealing with Rallye has proven to be an exceptional experience from sales to now, our first service. More

I am always able to get a prompt appointment - sometimes the same day and, if not, the next day. I can always get a loaner, when needed. In my mind, the Lexus brand is all about reliability and service. Ra the same day and, if not, the next day. I can always get a loaner, when needed. In my mind, the Lexus brand is all about reliability and service. Rallye absolutely delivers on the service. More

Excellent service. Ongoing communication with service agent . Very accommodating with service times. Nice and comfortable waiting room . Good health and safey protocols. Welcoming atmosphere and personn agent . Very accommodating with service times. Nice and comfortable waiting room . Good health and safey protocols. Welcoming atmosphere and personnel More