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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,566 Reviews

1,566 Reviews of Rallye Lexus - Service Center

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October 25, 2021

The staff there is efficient Timely, thorough .They The staff there is efficient Timely, thorough . They always answer my questions and follow through on any issues More

by NICHOLAS.PAPAPIETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Rallye Lexus responded

We are delighted to hear that you're satisfied with our service. Thank you from our entire Rallye Lexus team! We hope to work together in the future.

October 25, 2021

Everyone was very helpful and my experience was very pleasant my car was done and I was. Alex to pick it up in a very short time More

by JUDYDIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Rallye Lexus responded

Judy, we are thrilled that Alex and the team took such great care of you during your recent service! Thank you for choosing Rallye Lexus and for taking the time to leave a review. We hope to see you again down the road!

October 24, 2021

Washing could be a little more detailed and inside cleaning and drying could have been a little better. Also upon purchase of vehicle was told free inspections for life and then I was told this was re More

by HARMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Rallye Lexus responded

Thank you for taking the time to provide us with feedback so we can continually improve our customer experience. We will now have someone review all cars before returning to the custody of our customers. Unfortunately, the pandemic forced us to review many of our business practices in order to ensure the long-term viability of the business. If you would like to speak directly I can be reached at 516-629-7603. Best Regards, Raymond Costello, General Manager.

October 24, 2021

Simplest process - the team at Rallye made it so easy for us and I am so happy with the service. Everyone was so kind and competent. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Rallye Lexus responded

We are always happy to help you out! Thanks for supporting Rallye Lexus!

October 22, 2021

Excellent hospitality , extremely courteous, wait time was good during my service visit. will be back. More

by NGBBINSTITUTE
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Rallye Lexus responded

Thank you for giving our dealership such a marvelous rating. Feel free to call or stop by if there is anything else we can do for you! - The Rallye Lexus Team

October 21, 2021

Everyone was very professional. My advisor spent time explaining problems to me. The pick up and delivery was easy and my car was delivered in great condition. More

by HEIDIBROUMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Rallye Lexus responded

Heidi, thanks so much for the great review of Rallye Lexus! It makes us happy that our team was professional and informative. See you again next time!

October 19, 2021

You made my life easy. I didn't have to discuss with anyone whos having the car srviced. You just picked them up. Thanks so muuuuch!!!! More

by ARCHIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Rallye Lexus responded

Here at Rallye Lexus, making our guests' lives easy is our goal. Thank you for the wonderful feedback and please let us know if there is anything else we can help you with!

October 18, 2021

Excellent service. The staff is very professional from entry to exit. The facility is clean and has good Covid protection in place. More

by corinne_kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye Lexus responded

Thanks for sharing your five-star review with Rallye Lexus! The safety of our customers is our priority and we are happy to hear you felt taken care of in our facilities. We'll see you soon for your next service appointment!

October 17, 2021

Everyone very courteous and attentive to needs. Wait was a bit long but washed car for me which was nice More

by Belinda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye Lexus responded

Belinda - Thank you for your five stars! We appreciate your patience and kind feedback. Hope to see you next time at Rallye Lexus!

October 17, 2021

The entire staff that you meet when you come in. The valet guys are great More

by KATHLEENRYAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James who looks at the car
Oct 18, 2021 -

Rallye Lexus responded

We are always happy to help! Thanks for supporting Rallye Lexus and we will see you next time!

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