1,566 Reviews of Rallye Lexus - Service Center
Maria was exceptional as always, very courteous, knew exactly why I was there and had a loaner care ready immediately. Best service, extremely professional always keeping the customer in the know on wh exactly why I was there and had a loaner care ready immediately. Best service, extremely professional always keeping the customer in the know on what the status of the vehicle is. Keep up the outstanding work!!! More
The dealership was very accommodating They picked up and dropped off car which saved me at least an hr and a half of driving. They are great! and dropped off car which saved me at least an hr and a half of driving. They are great! More
Customer service very because I call service for 3 days for estimate of installation running boards for 2018 RX350L I tell them I buy RX 350l from them but they never call me when I buy suv from Rallye sa for estimate of installation running boards for 2018 RX350L I tell them I buy RX 350l from them but they never call me when I buy suv from Rallye sales person and front desk Lady and finance Mr Paul There very help full I am give them 5stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Rallye need to improve there service department Thanks Note if I buy any Lexus I will come there More
Great service department. Can always get a loaner car. Car is always ready on the day I brought it in and out n a timely manner. Car is always ready on the day I brought it in and out n a timely manner. More
Services provided are always at the highest level. Staff is courteous and very respectful of your time. They are very thorough and every effort is made to accommodate your needs. is courteous and very respectful of your time. They are very thorough and every effort is made to accommodate your needs. More
As always, consistent great service and great customer support. Joanna goes over and above to help make my service a truly quick and accommodating experience. Thank you as usual for a job well done. support. Joanna goes over and above to help make my service a truly quick and accommodating experience. Thank you as usual for a job well done. More
Easy breezy, called about a flat. I was taken with 30 minutes. Fixed tire, a quick wash and was in my way. Next business day follow-up. minutes. Fixed tire, a quick wash and was in my way. Next business day follow-up. More
Very professional in understanding the issues I had presented regarding the problem with my car. I was able to get a loaner as the problem does not happen all the time. presented regarding the problem with my car. I was able to get a loaner as the problem does not happen all the time. More
Has always been a very good experience servicing at Rallye Lexus as I've done now for many years. Preferred appointment times with loaners are always available, check in is quick & easy. Wait time f Rallye Lexus as I've done now for many years. Preferred appointment times with loaners are always available, check in is quick & easy. Wait time for service is always timely. The service advisor Joanna, is always helpful, keeps me informed & is very accommodating. Although now there are closer Lexus service facilities I believe the extra drive to Rallye is well worth it. More
Always a pleasure to go to Rallye for service. Waiting is very comfortable. Wait time is just as they say. Couldn't be happier. Michael Montijo, my service advisor kept in touch and was there from checking t very comfortable. Wait time is just as they say. Couldn't be happier. Michael Montijo, my service advisor kept in touch and was there from checking the car in to checking the car out. Thank you! More