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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,556 Reviews

1,556 Reviews of Rallye Lexus - Service Center

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May 26, 2021

Best place I ever serviced a car. Better than the Service on my Porsche by far. Joanna is a top rated pro, she should be the model for a service advisor. Many can learn from her. Pam is amazing as well alway More

by ASR911911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam
May 26, 2021 -

Rallye Lexus responded

Andrew, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Rallye Lexus, and we will certainly let Joanna, Pam, and our team know that you appreciate their help. We look forward to your next visit!

May 25, 2021

Michael was very helpful. He’s professional and friendly. Resolved my issue right away. I’m very satisfied with the service, and I’ll be back foe all my service need there. Thank you. More

by Nyankees2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we are looking forward to seeing you again down the road!

May 19, 2021

No one else will service my Lexus. This sentiment gets stronger every time I take my car in for service at Rallye. They're fantastic. More

by RHUDDLESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Rallye Lexus responded

Thank you for your loyal business and your confidence in our team! We are so grateful to have you as a customer here at Rallye Lexus. Drive safely and have a wonderful day!

May 15, 2021

My families 7th Lexus from Rallye! Josh in finance, Kevin Losee in sales, and Pam Palasciano and her team in service are simply the best. Period. More

by RICHKEL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee, Pamela Palasciano, Josh Weiss
May 17, 2021 -

Rallye Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Josh, Kevin, and Pam all took good care of you here at Rallye Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

May 13, 2021

2 repeating issue happened in July, September 2020. New century Lexus didn’t resolve. Third time happened Rally Lexus took seriously to find out what problem More

by CHOTCHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A gentleman with bareheaded back mask helped me out at 4/5/2021. (With Joanna Oates)
May 13, 2021 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus for these repairs. We are so happy that our team could probably diagnose and fix your concern. Safe travels and we'll see you down the road!

May 06, 2021

Everyone was courteous, competent, accommodating and professional in every way. I enjoy coming the Rallye for service, I appreciate the great treatment. I would highly recommend your services. More

by jannbroc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
May 06, 2021 -

Rallye Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

May 05, 2021

WORK WAS DONE QUICKLY , EFFICIENTLY AND CORRECTLY. WAS GREETED RIGHT AWAY AND ANY QUESTIONS I HAD WERE ANSWERED PROMPTLY. TOOK LESS TIME THAN I EXPECTED. More

by steeler61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Rallye Lexus responded

Thank you for the review! It was our pleasure to assist you here at Rallye Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

May 05, 2021 -

steeler61 responded

your welcome

May 05, 2021

Customer service is always excellent. They make every effort to accommodate their clients. The quality of work is great and the advisor provides a thorough description of work to be done. Very knowl More

by DOGLOVER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Rallye Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Rallye Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 04, 2021

It is always good to work with a dealer that is always reliable, courteous, punctual, knowledgable, professional and makes you feel appreciated as a customer. More

by JZIAMBRAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Rallye Lexus responded

Thank you for the kind words! We're thrilled to hear we're living up to our standards here at Rallye Lexus. We appreciate your business and look forward to the opportunity to serve you again in the future!

May 04, 2021

Easy to schedule and convenient time. Appreciate the loaner car as well. The check in process is simple. Car was returned nicely cleaned as well. More

by COLLINS_MARYJO
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Rallye Lexus responded

Thank you so much for your five stars! We are happy to hear that your recent service visit went smoothly and that you drove home in a freshly washed car. Enjoy your day! - Rallye Lexus team

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