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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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July 22, 2020

Always Great Service! I have bought 5 cars from Rallye Lexus and have always experienced extremely reliable service. They always do the right thing and I couldn't give th More

by MARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
Jul 23, 2020 -

Rallye Lexus responded

We appreciate your loyalty to Rallye and your wonderful feedback on your experiences with us!

July 21, 2020

Always a great experience . Service is professional and follow up with everything. Covid cautions being followed. Overall staff is great I’ve never had a problem More

by LADYOFLEISURE87
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jul 22, 2020 -

Rallye Lexus responded

Thank you for the excellent feedback on your recent experience with us!

July 21, 2020

Done correctly on recall. Car was repaired in a timely and efficient manner. Also returned with a full tank of gas, nice touch.Also car was spotles when receiv More

by steeler61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Rallye Lexus responded

We are happy to know your recent service experience was done in a timely manner, thank you for the positive feedback!

July 21, 2020

Best Service Center & Service Advisiors I have been a customer of Rallye Lexus for 20 Years and have purchased 7 ES350's. They are the best in Sales & Service Staff. . More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Pamela Palasciano, Josh Weiss
Jul 22, 2020 -

Rallye Lexus responded

We appreciate your positive feedback and your loyalty to Rallye!

July 16, 2020

Price and time estimates were right on! I had rear brakes replaced, and was pleased with the efficiency of the service, and the adherence to customer and staff safety protocols. Had a love More

by bytesnbows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback, we are happy to know Michael kept you informed during your entire experience!

July 13, 2020

Excellent and quick vehicle service., location appeared to be a safe and clean environment while waiting for vehicle. highly recommended and competitive pricing for service. More

by pat
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Rallye Lexus responded

We are happy to hear of your recent experience and we appreciate your positive feedback!

July 13, 2020

Easy, no pressure IN... OUT timely and loaner ready when promised. Very professional start to finish. Would look to purchase future vehicles at Rallye Lexus (Now I More

by Speechtraveler
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Rallye Lexus responded

Thank you for your wonderful feedback on your recent experience!

July 12, 2020

Staff is always polite and helpful. At my service appt all 3 men checking cars in were wearing masks but noses not covered so useless- sort of like wearing pants with fly open and privates exposed More

by Roslynred
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jul 13, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback, we will make sure to speak with all employees regarding the precautions that must be taken.

July 12, 2020

Very pleasant. All employees were very courteous and friendly. Necessity of 2 replacement tires was explained. All work & service was performed promptly and I was re More

by WEBER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Rallye Lexus responded

We are happy to know everyone was courteous and friendly during your recent visit and we appreciate the wonderful feedback!

July 12, 2020

Haven’t had a problem with your dealership yet. BTW: I just the service person who work with me because everybody in your company will wearing masks. .Lol More

by mfeiner555
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback!

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