Rallye Motors

Very pleasant! My advisor Rob Carlson was very professional making my visit very pleasant.The waiting room and amenities are customer friendly. My vehicle was return My advisor Rob Carlson was very professional making my visit very pleasant.The waiting room and amenities are customer friendly. My vehicle was returned as clean as new. More

Tried to rip me off for B service! I contacted Rallye to get a price for inspection and B service for my 2014 E550. They quoted me a price, and I found a coupon on their website for $5 I contacted Rallye to get a price for inspection and B service for my 2014 E550. They quoted me a price, and I found a coupon on their website for $50. Then when I went for the service appointment, they told me Mercedes requires to have brake fluid replaced at this time as well, which would be an extra $200. I asked them if it is required, isn't it part of the B service? They told me no, it is not. After leaving the car there for overnight service, I went home and looked online, and sure enough, replacing brake fluid IS PART of the B service. When I went to pick up the car, I mentioned to them I should not be charged additional for this service since it is part of B service, and they replied "we don't include it in our B service". I showed them on their website where their own webpage says it is included in the B service, and when they quote a price for the B service, it should include all services listed. He told me that is not the way their dealership does it. He said the price they quote for B service does not include all the services they advertise, and they charge extra for some of the required services EVEN THOUGH THEY ARE LISTED as part of the B service. They refused to honor the price they quoted me (although they did reduce the price somewhat)and they did not honor the coupon. They are crooks! I just wanted to get the xxxx out of there. They are crooks! On top of that, they forgot to do the inspection! WHAT A HORRIBLE EXPERIENCE! More

15 YEARS AND COUNTING It took us 15 years before we got our second Mercedes Benz from Rallye Motors. Tom Walton gave me the same professional and special treatment I got 1 It took us 15 years before we got our second Mercedes Benz from Rallye Motors. Tom Walton gave me the same professional and special treatment I got 15 years ago. He is truly a wonderful and valuable asset to the company. He's the best. And with Ken Vachris for service and support, what more can you ask for. More

Rallye Collision rocks! Ken Jacobs took wonderful car of me. He was attentive to my needs and had my car back quickly (after an accident) and looking brand new! The only plac Ken Jacobs took wonderful car of me. He was attentive to my needs and had my car back quickly (after an accident) and looking brand new! The only place to go for your collision needs. More

"Exemplary and Timely Service" Miss Marie Davi has shown me that she her knowledge and professionalism each and every time for my GL450 service needs. Whether via phone, text or ema Miss Marie Davi has shown me that she her knowledge and professionalism each and every time for my GL450 service needs. Whether via phone, text or email I can always rely on Miss Davi's polite, respectful and timely response to her customers concerns. I believe she is invaluable to Rallye Motors. More

PROFESSIONAL SALES ALL THE WAY! In a world where many auto salesman seem self serving and having searched for an SUV for over a month Trisha Devine was nothing of the sort. She was a In a world where many auto salesman seem self serving and having searched for an SUV for over a month Trisha Devine was nothing of the sort. She was and is a professional "all the way", from meet and greet, to her appearance, to following thru to make sure the customer has the "Rallye Experience" full circle. She is a true "team player"! I'm not an easy person to please, but I was thoroughly happy with my experience. Rallye Motors has done a magnificent job of recruiting professionals at ALL levels (Sales-Finance-Service to their support staff) that make the Rally experience one you'll remember for years to come. My first Mercedes was purchased in 1997 from Rallye Motors and I will most certainly sway my two sons, the next generation, who have now entered the professional work force, to Rallye Motors. I would recommend Trisha to anyone noting she was there not only before the sale but after the sale and is most accommodating "full circle". More

5 STAR SERVICE! I couldn't ask for better service! When I need any service or repair, I only work with Lisa. I know my vehicle and I will be taken care of. When I pic I couldn't ask for better service! When I need any service or repair, I only work with Lisa. I know my vehicle and I will be taken care of. When I pick up my vehicle, I have confidence it will be returned performing better and cleaner than when I dropped it off. Thank you. I have never had a better experience at a car dealership / service center. More

Excellent service experience I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was sea I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was seamless. Within minutes I got a call to confirm my appointment & loaner vehicle. Upon arrival to the dealer the following day, I was greeted promptly by valet and the wait time to see Katie was minimal. I presented a service coupon to her & I explained to her what my vehicle needed and it was taken care of in a straight forward & professional matter. Within minutes I was given the loaner & off I was. The service was completed earlier than expected & I got a call later in the day stating that the vehicle was ready. I usually keep my car in great condition service wise & I was not presented with expensive, unneeded upsell work compared with other dealers in the area I have been to that try to upsell services to you that the car does not need. Thanks Again! More

Sales Assistance Expectations Exceeded Am looking to buy an SL550, contacted Rallye Motors to obtain additional information about one of their vehicles and could not have been more impresse Am looking to buy an SL550, contacted Rallye Motors to obtain additional information about one of their vehicles and could not have been more impressed with Trisha Devine who assisted me. She was not only very detail orientated and thorough in responding to my inquiries, but went above and beyond to ensure I had everything I needed to make my fact gathering easier and complete. She is an exceptional representative of Rallye, has the highest professional standards and after working with her I can’t imagine working with anyone else. More

Extremely Satisfied My sales rep was Trisha Devine. I am very pleased with the way she handles everything from the morning I met her on February 22nd, 2016 to the time I My sales rep was Trisha Devine. I am very pleased with the way she handles everything from the morning I met her on February 22nd, 2016 to the time I picked up my vehicle approximately two weeks later. She is a very welcoming person; not pushy at all. She answered all the queries I had. She is also very knowledgeable on the vehicle she sold me. She stayed past her regular business hours the day I picked up the vehicle. She sat in the SUV and patiently explained all the features. My experience was extremely satisfying. Trisha was a pleasure to deal with. She is cordial, honest, and thorough. More