Rallye Motors - Service Center

Very helpful when trying to fix what is a significant, Very helpful when trying to fix what is a significant, widespread defect in the drivers door of the GLE350. The wind whistling noice is a basic manuf Very helpful when trying to fix what is a significant, widespread defect in the drivers door of the GLE350. The wind whistling noice is a basic manufacturing flaw, and I will probably no longer purchase MB again after being a customer for thirty five years (new car every 3). They were unable to fix, but did everything they could. Rallye is great. Mercedes Benz manufacturing standards collapsing to lows not reflective of their nameplate is the huge problem. More

The Roslyn Service Center has been terrific and very customer service oriented. My Service Manager, Nick is fantastic. He is so responsive and helpful and kind. He is truly a gem! And I so appreciate h customer service oriented. My Service Manager, Nick is fantastic. He is so responsive and helpful and kind. He is truly a gem! And I so appreciate his positive and helpful way. Great service center! More

Rallye is always great sales and service. Jerry Sherry and Kenny V are fabulous. Jerry has sold me numerous cars over several decades and Kenny is my go-to guy for service. and Kenny V are fabulous. Jerry has sold me numerous cars over several decades and Kenny is my go-to guy for service. More

Service at Rallye Motors is excellent. I have been a customer for many years and have never been disappointed. From the time of arrival to the time you leave there is an aura of luxury.at Rallye Mot customer for many years and have never been disappointed. From the time of arrival to the time you leave there is an aura of luxury.at Rallye Motors which includes good people and best people. More

Kenny Vacharis our service advisor is always more than helpful! He makes everything very easy- always available for any help we need- he is 100% why we have not looked to buy anything other than Mercedes helpful! He makes everything very easy- always available for any help we need- he is 100% why we have not looked to buy anything other than Mercedes for 20 years More

I was told to arrive and come pick up my car at the shop on a day when it wasn’t even ready. I left work in an Uber to go pick up my car only to find out that there was a lot of miscommunication within the on a day when it wasn’t even ready. I left work in an Uber to go pick up my car only to find out that there was a lot of miscommunication within the department. The girl that I was speaking with wasn’t even there when I arrived and was told she left for the day. When I arrived to the shop on the day it was finally ready, I never received any kind of apology for the mishap from her. The situation wasn’t even acknowledged. More

My service experience at Rallye was excellent, but then it always had been. John and the rest of the staff take very good care of me and my vehicle. it always had been. John and the rest of the staff take very good care of me and my vehicle. More

fast , professional. Clean, nice, feels at home. Many people waiting in the Morning. But smooth arrangement . Very professional, very nice coffee. Will come back for sure. people waiting in the Morning. But smooth arrangement . Very professional, very nice coffee. Will come back for sure. More

Great service and very courteous advisors. Also, service was completed sooner than expected. Greeters when I brought my Mercedes in for service were very polite and helpful was completed sooner than expected. Greeters when I brought my Mercedes in for service were very polite and helpful More

Service as it should be. Friendly, courteous, timely, efficient, and competent. Service advisor was very helpful and made every effort to satisfy my needs. Thanks. efficient, and competent. Service advisor was very helpful and made every effort to satisfy my needs. Thanks. More