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Patrick Ripley
Patrick Ripley at Rallye Motors

Patrick Ripley

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
327 Reviews
4.9

327 Reviews

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327 Reviews of Patrick Ripley

August 21, 2026

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Employee Rating

Once again Pat comes through in the clutch , had an issue with my car , he got me into a loaner and resolved the issue expeditiously as usual , made it super easy and hassle free More

by ELLIOTPERLIN
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 21, 2026

Rallye Motors responded

Thank you for the terrific review! We’re glad Pat was able to make the process easy and hassle-free, from arranging a loaner to getting your vehicle issue resolved quickly. We truly appreciate your continued trust!

August 07, 2026

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Patrick Riley is great to work with and very conscientious. Makes sure your work is done properly and quickly. More

by BARRY7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2026

Rallye Motors responded

Thank you for your feedback! We're glad Patrick Riley consistently provides attentive service and makes sure the work is completed properly and efficiently. We truly appreciate your kind words!

August 06, 2026

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Employee Rating

Asked for my trunk privacy screen to be fixed and it wasn't. Would of liked for it to have been fixed. More

by eleniabournis
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Recommend Dealer
Yes
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July 30, 2026

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Competent, knowledgeable and gracious Introduced me to other staff members who provided the requisite services for my car. More

by MILLIERYAN68
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Rallye Motors responded

Thank you for your kind review! We're delighted to hear our team provided knowledgeable, gracious service and made sure you were connected with the right staff to take care of your vehicle. We appreciate your feedback and look forward to serving you again!

July 27, 2026

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They were efficient in taking in a walk-in appointment and being on time having my tire in stock More

by PHILIPAB78
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2026

Rallye Motors responded

Thank you for your kind review! We're glad we could accommodate your walk-in visit, have your tire in stock, and get you back on the road quickly. We appreciate your support and look forward to serving you again!

July 22, 2026

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Employee Rating

I am not Lena and Rallye Motors have continued to spam my mailbox with useless emails. More

by PAULCHIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Katie Lyons, Lisa Chea, Rob Carlson, Adina Capp, Ana Madrid, Dania Granados Canales

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Jul 23, 2026

Rallye Motors responded

Hi Paul, I sincerely apologize for your experience with us. We value your business and would appreciate the opportunity to speak with you directly and address your concerns. Please contact me at 516-801-2955. Paul Hartmann Service Manager Rallye Motors

Jul 23, 2026

PAULCHIU responded

I contacted Rallye Service in the past. Last most recent was 2024 again in 2025. I told the representative that I am not Lena Kim and to stop sending me email for Lena Kim’s services at Rallye Motors.

July 22, 2026

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Employee Rating

unfortunately , the car we purchased is a lemon. after 1 month its been in the shop more than we have used it. asked the dealer to please offer us a different car. you should not spend $110,000 and More

by HW0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

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June 30, 2026

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Employee Rating

I Dealt with Supervisor Paul in Service, greatly helped a service appointment on my older Mercedes which was still covered under extended warranty-along with Patrick! Appreciate all the help! More

by Mo W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 30, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear Paul and Patrick were able to assist with your Mercedes service and extended warranty needs. We truly appreciate your support and look forward to serving you again!

June 29, 2026

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Service was seamless. Everything was made easy. Patrick Ripley was professional and anticipated my questions. More

by SPHSJD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 30, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear your service experience was seamless and easy. It’s great to know Patrick Ripley provided professional support and was able to anticipate your questions. We truly appreciate your support and look forward to serving you again!

May 30, 2026

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Employee Rating

Took me as soon as I checked in. Offered me coffee. Explained what they would do to my car . Provided a loaner. When car was ready ,, contacted me and walked me to pay. Waited with m More

by jstras1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 30, 2026

Rallye Motors responded

Thank you for your wonderful feedback! We’re glad to hear you had such a smooth and comfortable experience from check-in to pick-up. It’s great to know our team kept you informed and well taken care of throughout the process. We truly appreciate your support and look forward to seeing you again!

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