Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,435 Reviews of Rallye Motors - Service Center
Sort by
September 12, 2018
Professional Service As always MB provides a very professional quality of service. I have been dealing with Rallye for the last 25 years this is my 7th MB car from Rallye, As always MB provides a very professional quality of service. I have been dealing with Rallye for the last 25 years this is my 7th MB car from Rallye, thanks for the great services. More
by RJO555
Verified Customer
September 10, 2018
GREAT Amazing, start to finish, great service and service writer-Steve Augustine Always enjoy the experience, the no hassle is great Steve is very helpfu Amazing, start to finish, great service and service writer-Steve Augustine Always enjoy the experience, the no hassle is great Steve is very helpful to check what is required for immediate attention and what can wait a bit Promises to alert at required time More
by LTANTLEF
Employees Worked With
Other Employees :
greeter at front reception is warm and friendly and helpful to make make my coffee
September 10, 2018
Pompous and arrogant As a Mercedes Benz dealership, they are obligated to service a Mercedes car regardless where it is leased from! They actually turned me away because I As a Mercedes Benz dealership, they are obligated to service a Mercedes car regardless where it is leased from! They actually turned me away because I did not leased the car from Rallye. However, they did do me a huge favor by looking down on me and talking to me! Soooooo arrogant. This was not the first time I have had issues with Rallye. I changed a battery, defective battery was installed. I took the car back after the car had issues starting. Rallye blamed my car as draining the battery and they wanted $4000 to diagnose where the car is draining the battery. The manager at the time did not honor the warrantee that comes with the batteries, despite the fact the battery was installed less than a year earlier. I took the car to Helm Bro. In Queens and they honored and replaced the battery at no charge even though Rallye was paid for the original battery. More
by PAYAMCOHEN
Employees Worked With
I dont remember the name of the person I spoke with. I was a while ago.
September 10, 2018
overll aok but can use some improvements Stephen is personable, quick and pays attention to details. His humor helps me leave with a smile. As to the service area, they should be careful t Stephen is personable, quick and pays attention to details. His humor helps me leave with a smile. As to the service area, they should be careful to insure the car is returned better not worse.. I have had many services due to recalls ( this in itself is disappointing as I purchased a Mercedes with the expectation of quality build) ) and upon pick up, I had pen ink on the beige interior on my doors. this took a while to remove with out damaging the leather. Finger print smudges on the beige interior ( cant seem to get these off) after the repairs. I get they are mechanic, and they work with oily & dirty parts, but more of the reason they should pay attention to the detail such as the color of interior and perhaps wear clean gloves (plastic) where applicable.. although the passengers may not notice these prints its quite bothersome to me! More
by preciosa.oliveira
Employees Worked With
September 07, 2018
10000 mile service and inspection I love Rallye. Their service and manner are always top of the line. They always make you feel comfortable and part of the family. I feel confident bri I love Rallye. Their service and manner are always top of the line. They always make you feel comfortable and part of the family. I feel confident bringing my car in for service knowing that they always take care to check everything. More
by Jus10
Employees Worked With
September 06, 2018
Overall wonderful They get you out quick with a lender car while fixing yours. They fix yours in a timely manner. Very good service center. LISA Chea is great she sen They get you out quick with a lender car while fixing yours. They fix yours in a timely manner. Very good service center. LISA Chea is great she sends you updates while your car is at the dealership. She is always on time for her appointments. More
by CANDYBQT2000
Employees Worked With
September 06, 2018
Great agent Excellent service agent. Pleasant and concerned about my experience. Offered refreshments. Made it a good experience. Would prefer more accommodat Excellent service agent. Pleasant and concerned about my experience. Offered refreshments. Made it a good experience. Would prefer more accommodations while waiting All in All. It’s good. More
by BPA18
Employees Worked With
Andrew Katigbak
September 05, 2018
accident, car repair shady, unresponsive, full of xxxx. it’s a rough business car repairs and insurance. if in an accident, go to an insurance recommended repair shop shady, unresponsive, full of xxxx. it’s a rough business car repairs and insurance. if in an accident, go to an insurance recommended repair shop More
by ROBINMENDELSOHNPHD
Employees Worked With
cosmo
September 05, 2018
Exceeded their promises Brought my SMART car in for an overall inspection. Was treated wonderfully well, the service center did all what they had said they’d do, and did it V Brought my SMART car in for an overall inspection. Was treated wonderfully well, the service center did all what they had said they’d do, and did it VERY WELL! Professional all the way. More
by MANWINKLER
Employees Worked With
Andrew Katigbak
September 05, 2018
Care Care and wonderful experience From the valet, reception and service personnel I could not have asked for more. The facility is lovely and if you are waiting for your repair the l From the valet, reception and service personnel I could not have asked for more. The facility is lovely and if you are waiting for your repair the lounge area is lovely. If you are getting a loaner the personnel are friendly and efficient and the loaner you get is beyond 100% acceptable. More
by zoombib
Employees Worked With
