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Stephen Augustine
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389 Reviews
Please do not hesitate to reach out to me for any of your questions or feedback you may have.
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389 Reviews of Stephen Augustine
May 10, 2024
The sales & service team was exceptional, but not the service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the c service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the car, the receptionist was focused on their personal texting rather than taking care of the customer in front of them. They did not match the manufacturers tire pressure specification on the service performed, which was to replace the tire, even after I requested the service rep to address it. More
by Phil
Verified CustomerOther Employees Tagged: Diana Chuisano
Helpful 
May 06, 2024
Very polite and professional. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. Thanx you for your kindness More
by TEEKAPERSAUDMD
Other Employees Tagged: Robert Bianchi
May 05, 2024
Rallye Motors Service Department is the best- It is always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate Steven as 5 stars !!! More
by BUSSHELTER
April 29, 2024
Very professional and efficient and friendly. Robert Bianchi is the best! We always go to him for our cars. Robert Bianchi is the best! We always go to him for our cars. More
by LILAOMIN
Other Employees Tagged: Robert Bianchi
April 21, 2024
Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. 24 hours. Unexpected as a car brand dealer. More
by BOWEN1226
Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle
April 07, 2024
It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you Mercedes, because of his service I don’t think of other dealerships .. thank you More
by MASHRIQILAW
Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle
April 05, 2024
Stephen is the best, very helpful. Always making the best he could with all of the dramatic situation that we had to go through with Mercedes roadside assistance. Always making the best he could with all of the dramatic situation that we had to go through with Mercedes roadside assistance. More
by GABYCON2000
March 31, 2024
The service mechanics clearly get paid on commission to sell extra and unnecessary services. It’s a creepy experience to bring your car in for standard service. sell extra and unnecessary services. It’s a creepy experience to bring your car in for standard service. More
by MARKSCHWARTZMD6
