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Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
509 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

509 Reviews

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509 Reviews of Stephen Augustine

October 20, 2026

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Employee Rating

Sevice was excellent Steve very easy to deal with straightforward and professional. Problem fixed loaner quickly available convenient professional service More

by JERRY.H.KOSS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2026

Rallye Motors responded

Thank you for your feedback. We're glad our team provided professional and convenient service. We appreciate you choosing Rallye Motors.

October 10, 2026

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Employee Rating

Rob was amazing and so was the staff there was a pleasure working with you guys More

by BACINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Katie Lyons, Lisa Chea, Rob Carlson, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

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Oct 11, 2026

Rallye Motors responded

Thank you so much for your kind words! We’re thrilled to hear that Rob and our team made your experience a pleasure. We truly appreciate your trust and support, and we look forward to working with you again in the future!

August 21, 2026

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Everyone worked hard to correct the issues with my vehicle and they did the right thing once all was completed. Thank you very much. More

by CHATZISCWICO
Recommend Dealer
Yes
Print
Aug 21, 2026

Rallye Motors responded

Thank you for sharing your experience! We’re glad our team worked hard to address the issues with your vehicle and made sure everything was handled properly. We truly appreciate your patience, trust, and kind words!

August 20, 2026

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The dealership its always clean the staff are courteous and I really hope one day I get to buy a car from there and even refer a friend to get a car from there More

by Finisher19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Augustine

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Aug 21, 2026

Rallye Motors responded

Thank you for the kind feedback! We’re glad you’ve noticed our clean facility and courteous staff. We truly appreciate your support and hope to have the opportunity to help you with your next vehicle purchase!

July 22, 2026

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Employee Rating

I am not Lena and Rallye Motors have continued to spam my mailbox with useless emails. More

by PAULCHIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Katie Lyons, Lisa Chea, Rob Carlson, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

Print
Jul 23, 2026

Rallye Motors responded

Hi Paul, I sincerely apologize for your experience with us. We value your business and would appreciate the opportunity to speak with you directly and address your concerns. Please contact me at 516-801-2955. Paul Hartmann Service Manager Rallye Motors

Jul 23, 2026

PAULCHIU responded

I contacted Rallye Service in the past. Last most recent was 2024 again in 2025. I told the representative that I am not Lena Kim and to stop sending me email for Lena Kim’s services at Rallye Motors.

June 13, 2026

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Stephen was friendly, polite and attentive to my car’s needs and requirements. Efficient servicing. More

by Nahnah8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 14, 2026

Rallye Motors responded

Thank you for your review! We're glad Stephen provided friendly, attentive service and ensured your vehicle received the care it needed. We appreciate your kind words and are pleased to hear your service visit was efficient. We look forward to serving you again!

June 12, 2026

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Employee Rating

Excellent dealership excellent service excellent staff Stephen was extremely friendly and helpful throughout the whole process More

by jes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 13, 2026

Rallye Motors responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our dealership, service, and staff. Stephen will be especially happy to know he was friendly and helpful throughout the process. We truly appreciate your support!

June 12, 2026

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Employee Rating

Stephen is very friendly and efficient on taking my orders, and provides with good communications with explanations as well as respecting my decisions More

by QINGYEHMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2026

Rallye Motors responded

Thank you for your kind review! We're happy to hear Stephen provided friendly, efficient service and kept you informed with clear explanations while respecting your decisions. Delivering great communication and a positive experience is what we strive for. We appreciate your trust and look forward to serving you again!

May 01, 2026

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Employee Rating

Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectf More

by Weining liang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Patrick Ripley, Adina Capp

Print
May 01, 2026

Rallye Motors responded

Thank you for your feedback! We're so glad to hear Stephen was helpful and kind, and that you had a great experience with him. We’re happy he made such a positive impression. We’re sorry to hear about your previous experience elsewhere, and we truly appreciate you choosing to work with us. We look forward to continuing to take good care of you!

April 26, 2026

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Employee Rating

As usual Stephen Augustine and the service department are outstanding. Problems are always solved the first time. More

by ARTFISCHER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 27, 2026

Rallye Motors responded

Thank you for your continued trust and kind words! We’re glad to hear Stephen Augustine and our service department consistently provide outstanding care and resolve everything the first time. We truly appreciate your support!

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