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Ramey Ford Princeton

Princeton, WV

4.6
693 Reviews
At Ramey Ford Princeton, please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Escape, F-150, and Focus. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Ramey Ford Princeton, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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498 Courthouse Road

Princeton, WV

24740

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Showing 693 reviews

January 07, 2022

I tried to order a 2022 badlands first bronco from my local dealer. They told me it was going to be 12-14 months before I receive it. Mind you I have $30,000 cash to put down perfect credit etc when I sh More

by Kimberlymlancaster13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Website sales
Jan 07, 2022 -

Ramey Ford Princeton responded

Kimberly, we understand the frustration with current inventory levels across the country. Trust me when we say we share the same frustration. It has never before been a constant struggle to maintain inventory levels to make vehicles available for our clients. That said, these markups's on some of our vehicles are a result of the fees or adjustments WE have had to pay to acquire the inventory to make available. It's a balance between keeping our vehicles aggressively priced, and still having vehicles to sell. Not all our vehicles were direct acquisitions from Ford manufacturing, and some come from other dealers, whom we may opt to pay extra in order to get their vehicles, so that we in turn have something available for our clients to choose from. Sadly, this has resulted in higher prices across the country. And on highly limited vehicles, such as Broncos, many other dealers are finding themselves in the same situation, which is why we've tried so hard to strike a balance between supply and demand. We're sorry you're frustrated by these higher prices, but remind you and all customers, that BECAUSE of the supply issue, trade ins REMAIN more valuable than ever, and in many cases while the price of a vehicle you purchase may be higher, SO is the vehicle you're selling! We look forward to the opportunity to serve you in the future if you so choose, and wish you luck while trying to navigate the vehicle market at this time! Thanks for taking the time to write us!

Jan 07, 2022 -

Kimberlymlancaster13 responded

No your are the ONLY dealership in the Princeton area or of the Ramey set of dealerships that is charging a AMA fee of $14,000 or more on each new vehicle. You all get vehicles quarterly from Ford. I have bought plenty during this time of production issues only ever being charged MSRP. What you are doing is overcharging your customers for no reason as no other dealership is doing so. I love Ford but will no longer shop for one at your dealership. I truly hope Ford takes their brand from you as you are doing so poorly representing them.

Jan 07, 2022 -

Ramey Ford Princeton responded

Again, we share in your frustration, but I would also like to clarify your confusion, as our AMA is not $14,000 on each new vehicle. You have referred to the Bronco previously and this particular vehicle does have adjustments and accessory addons contributing to the price. Anyhow, we do wish you the best of luck in your future car shopping experiences. And no matter how soon or far down the road, we'll be proudly representing the Ford brand if you should need anything! Take care!

Jan 07, 2022 -

Kimberlymlancaster13 responded

No your right some have $20,000 AMA. The bronco in question was $33,000 and change then you added lift and tires of almost $7000 then the AMA fee of $14,000. Good luck getting any bank to approve that because makes the vehicle cost almost double what it is actually worth. If I ever need a Ford I’ll be going to a competitor as you are not a good representative of Ford.

Feb 10, 2022 -

Kimberlymlancaster13 responded

THE WALL STREET JOURNAL. AA@ Ford and GM Warn Dealers to Stop Charging So Much for New Cars Auto makers try to curb the practice of adding fees to the suggested retail price, saying tactic could cost dealerships future vehicle inventory. Todays Wall Street headline. I’ll be sure to let them know of your fees.

January 04, 2022

Courteous, knowledgeable and professional staff was presented to us at every interaction during our purchase. Nice folk! More

by don.hawes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charity
December 08, 2021

I was in for an oil change and tire rotation. They were very prompt on getting me in the shop. I was back on the road quickly. Very pleased with the service. More

by Jlilly114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2021

The service was done in a very timely and courteous way. the waiting area is very nice and comfortable. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy was veery nice., Darryl Clark
Dec 07, 2021 -

Ramey Ford Princeton responded

Hi John, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

December 02, 2021

Awesome buying experience from start to finish the salesman Chris is great to deal with and the finance manager was awesome very happy with my purchase highly recommend will do business again More

by Bruce.hughes71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Thompson
Dec 10, 2021 -

Ramey Ford Princeton responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Ramey Ford Princeton, we value our customers and we look forward to seeing you on your next visit. Take care!

November 10, 2021

I was able to make an appointment to have some minor service work on and oil change done before we went out of town. They told me when I got there would take 45 minutes to an hour and it was completed w More

by maherzog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wimmer
Nov 12, 2021 -

Ramey Ford Princeton responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 06, 2021

My wife and I met Mr. Spicer about 9 years ago at Ramey Ford when he helped us with the purchase of a new 2012 MKS for my wife. Since that time we have become good friends. I especially respect his years More

by Bill K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Spicer
Nov 12, 2021 -

Ramey Ford Princeton responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2021

This is our third purchase from Ramey Ford in Princeton WV. As usual great service and a wonderful deal on our new 2021 beautiful Metalic grey Ford F-150. We couldn't be happier. Ramey's in Princeton is More

by Manuel and Tammy Ratliff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RC Fiery, Ivan Phillips
Nov 07, 2021 -

Ramey Ford Princeton responded

Hello, congratulations on your new vehicle and thank you for your kind words. We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Have a great day!

Nov 09, 2021 -

Manuel and Tammy Ratliff responded

We love our new F-150 and truly appreciate you

November 04, 2021

They took my car right in, I didn’t have to wait long, they were really nice. More

by hot_chevy57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wimmer
Nov 07, 2021 -

Ramey Ford Princeton responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Have a great day!

November 01, 2021

Ramey Ford is a very professional dealership. The sales team is very interested in your needs and what the buyer wants. They do not pressure you into buying a vehicle but instead make sure you are happy wi More

by patricia0657
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry,Clark
Nov 07, 2021 -

Ramey Ford Princeton responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Have a great day!

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