Ramsey Mazda

I was made to feel like I was a friend Todd assisted me with my service experience. I was not pleased with the dealership where were leased our vehicle. The dealership that I normally use h Todd assisted me with my service experience. I was not pleased with the dealership where were leased our vehicle. The dealership that I normally use had no appointments available for at least a month. My wife called Ramsey to see about making an appointment. When she got off the phone she told how nice the individual was that spoke with her in making the appointment. The our car needed a basic service, a safety recall and a few other items, where we were concerned about the cost of repair. When I sat down with Todd he immediately put himself in my shoes and understood my concerns. We spoke about all the repairs and costs before any work was done. I was very satisfied with the level of customer service from him. The way I was treated by him will make me go back to Ramsey when I'm ready to purchase a new car. And of course come back to get my car serviced. More

Repair defective part The dealership was very helpful in resolving this issue. The new part was installed for free. Since most of the internal parts are made of plastic th The dealership was very helpful in resolving this issue. The new part was installed for free. Since most of the internal parts are made of plastic they are more prone to breakage. More

Best car buying experience! Best customer service/sales experience! I lease every 3 years and I always dread going car shopping. Ramsey Mazda provided me an effortless customer Best customer service/sales experience! I lease every 3 years and I always dread going car shopping. Ramsey Mazda provided me an effortless customer experience! My sales rep Willy was so genuine and truly cared about providing me exactly what I was looking for. I was happy with the offer and instead of keeping me there all day on a Saturday, he asked me when I wanted to pick up the car. I have never experienced that at a dealership, I was always pressured to take the car that day. The GM, Jim Sabini was wonderful to work with! He was honest, and I can tell he is truly customer focused. When I went to pick up my new car again it was quick and easy. Don with finance reviewed everything and got me out of there quickly. Can’t say enough great things about this dealership! Highly recommend if you are looking for a Mazda! More

Service of my CX5 I continue to have my vehicle serviced here because of the exemplary job they do. From the time I call to schedule an appointment to the time I leave, I continue to have my vehicle serviced here because of the exemplary job they do. From the time I call to schedule an appointment to the time I leave, the staff are pleasant, professional, knowledgeable and kind. I hope they are recognized for what they do for the dealership. More

Great experience Great customer service. Part arrived on time and Todd, from service, explained everything well and further work that needs to be performed as well. To Great customer service. Part arrived on time and Todd, from service, explained everything well and further work that needs to be performed as well. Todd is great, friendly and professional. More

Service center visit As always I had an excellent experience with the service department. Mark was very thorough in explaining what my car needed on this visit. He made r As always I had an excellent experience with the service department. Mark was very thorough in explaining what my car needed on this visit. He made recommendations to help me prioritize the services needed to keep my car safe and the services affordable. The car looked great when I picked it up. Thank you! More

service was AWESOME called and made the appointment, arrived at the dealership, the madza rep took care of me right away. besides the oil change they also took care of a called and made the appointment, arrived at the dealership, the madza rep took care of me right away. besides the oil change they also took care of a recall and car wash in no time flat. More

Excellent stress free experience Rockstone Dunn made this car buying experience as easy and stress free as it should be. Everything was explained and reviewed with us perfectly and th Rockstone Dunn made this car buying experience as easy and stress free as it should be. Everything was explained and reviewed with us perfectly and the process was as quick as we needed it to be. No problems at all. Five stars!!! More

Console broken Todd in service department was very thorough, professional and efficient. I didn’t have to wait to be called to his desk. He kept me updated how thing Todd in service department was very thorough, professional and efficient. I didn’t have to wait to be called to his desk. He kept me updated how things were progressing and about when I could expect work completed. Highly recommend this service dept for their friendliness and customer service More

Easy purchase experience! My sales person Rocky was able to get me all of the information I needed, offered me test drives on several models and helped place me in the vehicle My sales person Rocky was able to get me all of the information I needed, offered me test drives on several models and helped place me in the vehicle that I really wanted! Donovan and finance was a wealth of information easy to talk to and made the lease experience painless. More