
Ramsey Mazda
Ramsey, NJ
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2,320 Reviews of Ramsey Mazda
Ramsey Mazda: a pleasant buying experience Kudos to Victor Jacobson (sales rep), Jim & Ron (F&I) for making this experience as close to pleasant as you can get ~ thanks Ramsey Mazda. Kudos to Victor Jacobson (sales rep), Jim & Ron (F&I) for making this experience as close to pleasant as you can get ~ thanks Ramsey Mazda. More
A LEASE LESSON Leasing a car for your daughter can be tough, but as soon as I spoke to Willy Elkammary in the sales department I knew I was in the right place. He go Leasing a car for your daughter can be tough, but as soon as I spoke to Willy Elkammary in the sales department I knew I was in the right place. He got me the exact car I was looking for and at the right price. My hats off to Donovan Lau my leasing consultant who walked me through the lease process and made me feel comfortable with my decision. Thanks guys for a great experience. More
RUN, don’t walk, to another dealership I have dealt with some unscrupulous car dealerships in my 30+ years of leasing and buying cars,, but Ramsey Mazda, and the sales manager "Mike" win th I have dealt with some unscrupulous car dealerships in my 30+ years of leasing and buying cars,, but Ramsey Mazda, and the sales manager "Mike" win the Blue ribbon hands down. They will say or do anything to get you into the dealership. They will not , repeat not, stand behind anything they tell you on the phone or by internet. It's a purely " Bait and switch" dealership, hence all the negative reviews. I have been communicating for several weeks with a salesman who was nice but was clearly being manipulated on what to say by the sales manager "Mike" who has absolutely no people skills whatsoever. and how this man became a sales manager is beyond me., Anyway, after emailing for a few weeks I settled on a grey Cx-5. We agreed to price etc and I went down to the dealership 45 miles as I live in New York. I test drove the vehicle, and sat down with the salesperson to make a deal, at which time the salesperson excused himself and walked away and then Mike walked over and introduced himself as the Sales Manager. Mike then said " you want the grey color huh, I said yes, (I told him that 10x on email,)he said" Well there's something I forgot to mention, it has 900 miles on it." Me and my wife looked at each other in disbelief, I said" it's a used car, Mike said no, it's a new car with miles. Me and my wife immediately got up , while Mike started to curse and yell because I said I will be honest in my review to warn others,he said " write what you want, I'm not going anywhere" he started yelling which was kind of ineffective as he's about as intimidating as Barney Rumble. So I went to another dealership nearby and man, what a difference. The sales manager was so professional , I purchased the car and was out in a half hour. So my advice 1) whatever they tell you on the phone or internet, they will NOT I repeat NOT honor when you come in 2) they are a pure "bait and switch" dealership 3) If you still go, and are approached by the con artist sales manager" Mike" run, don't walk, to another dealership 4) best advice is do not deal with these people. If you do you will be sorry.They lie thru there teeth, and are a prime example of how a dealership should not be,wish I could give zero stars, I'm sure the owner or manager will give some generic answer like he did in every other negative review, so my advice, read the reviews and decide for yourself, or listen to me and thank me later More
Dead battery I woke up to a dead car battery on my newly purchased 2016 Mazda CX 5, the cold hit and must have killed the battery. I got a jump and drove right ove I woke up to a dead car battery on my newly purchased 2016 Mazda CX 5, the cold hit and must have killed the battery. I got a jump and drove right over to the dealer and thanks to sales and service the battery was replaced at no cost. More
Car shopping Justin was awesome. Friendly, knowledgeable, willing to help anyway possible to find the best car for you. Donovan was a super business manager. Thank Justin was awesome. Friendly, knowledgeable, willing to help anyway possible to find the best car for you. Donovan was a super business manager. Thanks guys. More
Great car buying experience !!! This was the best car buying experience that I have had in a long time. Willy Elkammary, the sales and leasing consultant and Donovan Lau, the busine This was the best car buying experience that I have had in a long time. Willy Elkammary, the sales and leasing consultant and Donovan Lau, the business manager were extremely personable, professional, helpful and knowledgable about the Mazda CX5 that I purchased. They answered every question that I had and explained in detail every technological aspect of the vehicle and all aspects of the financing contract. They wanted my experience to be enjoyable and went out of their way to ensure I was happy with my purchase when I left the dealership. I highly recommend Ramsey Mazda and will definitely return when its time to purchase another one. More
Personable Having been a first time leasing customer at Ramsey Mazda, I was greeted with kindness and understanding. The multiple people that I worked with liste Having been a first time leasing customer at Ramsey Mazda, I was greeted with kindness and understanding. The multiple people that I worked with listened to my requests and made it possible to lease my 2019 CX-5. The salesman was not only accommodating to my requests for my car but also created a comfortable, personable environment. I am beyond happy with my experience and will be returning in the future. More
Adonis Is A Superstar Salesman Adonis Antonick made the purchase of our Mazda the most pleasant experience! I have purchased a number of new cars over the years & he truly is a prof Adonis Antonick made the purchase of our Mazda the most pleasant experience! I have purchased a number of new cars over the years & he truly is a professional. Visit Ramsey Mazda if you are considering a Mazda, you won’t be disappointed. More
Excellent Experiance My husband and I came in looking for a new car. I must say, Eric and Donovan were such a pleasure to work with. They were kind, patient, knowledgeable My husband and I came in looking for a new car. I must say, Eric and Donovan were such a pleasure to work with. They were kind, patient, knowledgeable and personable. They made our car buying experience so simple. One thing I admire is that you have their undivided attention, and they made you feel as if you were their priority. I highly recommend them. More
Excellent, friendly service. Our salesman Eric Taylor was very friendly, thorough and answered all our questions completely. We didn’t feel rushed and Eric made the buying process Our salesman Eric Taylor was very friendly, thorough and answered all our questions completely. We didn’t feel rushed and Eric made the buying process run smooth. Buying a car at this Mazda was a very positive experience. Donovan explained all our options completely and he efficiently took care of all the paperwork. More