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Ramsey Mazda

Ramsey, NJ

4.9
2,320 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,320 Reviews of Ramsey Mazda

March 07, 2019

Ramsey Mazda: a pleasant buying experience Kudos to Victor Jacobson (sales rep), Jim & Ron (F&I) for making this experience as close to pleasant as you can get ~ thanks Ramsey Mazda. More

by Bevep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Lupo, Jim Sabini, Victor Jacobson
Mar 19, 2019 -

Ramsey Mazda responded

Glad to see this, thank you for choosing us!

March 02, 2019

A LEASE LESSON Leasing a car for your daughter can be tough, but as soon as I spoke to Willy Elkammary in the sales department I knew I was in the right place. He go More

by JOE233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Elkammary, Donovan Lau
Mar 04, 2019 -

Ramsey Mazda responded

Thanks so much for sharing your experience with us! We're glad you're satisfied with our level of service and we thank you for choosing Ramsey Mazda!

February 17, 2019

RUN, don’t walk, to another dealership I have dealt with some unscrupulous car dealerships in my 30+ years of leasing and buying cars,, but Ramsey Mazda, and the sales manager "Mike" win th More

by Kitten
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Abreu
Feb 25, 2019 -

Ramsey Mazda responded

We’ve researched our records of your visit and found the following - We had been in contact with you via email for close to two months. You refused to give a deposit on a vehicle until your wife came in to choose a color. When you arrived to see the options, she chose Meteor Gray (the one color that we had zero stock on). We advised you that the only vehicle we had in that color was a demo model with 900 miles on it. Our price because it was a demo model was $1250 under the invoice price. You chose to call another dealership in the middle of our showroom and very loudly commented that the other dealer would match our demo price on a new vehicle. Furthermore, you made everyone around you aware that you’re a doctor and were going to ‘destroy’ our auto group on social media. The scene you made in our dealership in front of other customers was appalling. So much so that those that witnessed your visit made comments to us. We absolutely did NOT bait and switch you - you came to us not even knowing what vehicle color you wanted. We offered you a fair price on what we had available at the time. We pride ourselves on our honesty and level of award-winning service and we hope that you found a vehicle you’re happy with elsewhere.

Mar 05, 2019 -

Kitten responded

As I expected the manager changed the truth to his own advantage. I have an idea for the manager. instead of blaming your customers for your shady tactics “Fix the problem”

February 13, 2019

Dead battery I woke up to a dead car battery on my newly purchased 2016 Mazda CX 5, the cold hit and must have killed the battery. I got a jump and drove right ove More

by Dominic756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mark, Donovan Lau, Justin Arce
Feb 20, 2019 -

Ramsey Mazda responded

Sp glad we were able to help! Thank you for sharing your experience with us!

February 12, 2019

Car shopping Justin was awesome. Friendly, knowledgeable, willing to help anyway possible to find the best car for you. Donovan was a super business manager. Thank More

by Dominic756
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Justin Arce
Feb 13, 2019 -

Ramsey Mazda responded

Thank you, Dominic, we appreciate your business and thank you for the review!

February 11, 2019

Great car buying experience !!! This was the best car buying experience that I have had in a long time. Willy Elkammary, the sales and leasing consultant and Donovan Lau, the busine More

by happyCX5driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Elkammary, Donovan Lau
Feb 13, 2019 -

Ramsey Mazda responded

Thank you for choosing us! We're happy you had a great experience! Enjoy your new CX-5!

February 07, 2019

Personable Having been a first time leasing customer at Ramsey Mazda, I was greeted with kindness and understanding. The multiple people that I worked with liste More

by LK2619
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lupo, Victor Jacobson, Mike Abreu
Feb 13, 2019 -

Ramsey Mazda responded

Thank you for choosing Ramsey Mazda, we're glad you had a great experience with us!

January 31, 2019

Adonis Is A Superstar Salesman Adonis Antonick made the purchase of our Mazda the most pleasant experience! I have purchased a number of new cars over the years & he truly is a prof More

by Rockin’ Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adonis Antonick, Eric Taylor
Feb 01, 2019 -

Ramsey Mazda responded

Thanks so much for the kind feedback! We are glad you chose us and hope you enjoy your new Mazda!

January 31, 2019

Excellent Experiance My husband and I came in looking for a new car. I must say, Eric and Donovan were such a pleasure to work with. They were kind, patient, knowledgeable More

by odanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Eric Taylor
Feb 01, 2019 -

Ramsey Mazda responded

Thanks very much, we're glad to help!

January 28, 2019

Excellent, friendly service. Our salesman Eric Taylor was very friendly, thorough and answered all our questions completely. We didn’t feel rushed and Eric made the buying process More

by DebZ2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeSimone, Jim Sabini, Donovan Lau, jconroy Admin, Eric Taylor
Jan 28, 2019 -

Ramsey Mazda responded

Thank you so much for the kind words about your experience at Ramsey Mazda! We appreciate your business and the positive feedback. Please feel free to reach out to us if you have any questions or need any further assistance, and again THANK YOU for choosing Ramsey Mazda. Jim Sabini General Sales Manager 201-825-4444

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