
Ramsey Mazda
Ramsey, NJ
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2,317 Reviews of Ramsey Mazda
Professional treatment affirmed choice to buy a Mazda. From time I stepped into the showroom to the time I drove away with my new CX-5 I was happy that came to Ramsey Mazda to buy my new car. I did not fee From time I stepped into the showroom to the time I drove away with my new CX-5 I was happy that came to Ramsey Mazda to buy my new car. I did not feel pressured into buying something I wasn't interested in, since I was fairly certain I would be buying this car and I feel I got the really fair price. Willy Elkammary is a great salesperson to work with, because he listened to me and made sure I understood what I was getting or not getting, and Donovan Lau was so thorough with making sure all was in order. Without hesitation, I would recommend this dealership and these employees. More
Such a smooth experience I thought I was on a cruise! As this trek started for a new car I went Back to the dealer where I bought the Mazda i was currently driving/going to trade in to see Willy Elkammar As this trek started for a new car I went Back to the dealer where I bought the Mazda i was currently driving/going to trade in to see Willy Elkammary and was informed he was no longer there, as a courtesy i still looked around the dealer and listened to what they had to say but felt the need to look further. After getting nowhere with another Mazda dealer (or 2) which surprised me by being a prior Mazda owner 2 times over I started to look at other brands of cars. I happened to be driving on RT 17 North and caught/remembered there was a Mazda dealer in Ramsey en route to where I needed to be so I pulled in for a real quick look thru. The receptionist asked me my name as I said my last name - Willy came around the corner because he recognized my name. I am an experienced sales person and I do not like the back and forth with price haggling in car buying. Here is how simple this was - because of Willy I traded in a 2011 Mazda 3 isport (6 speed) and said what $$$ amount I was also going to be putting down on a 2016 CX5 grand touring and said the dollar amount I wanted the monthly payment, ( i finance) that was it. I got top dollar for my trade in - (way more than the others wanted to give which kept extra dollars in my bank account which is a first for me on a trade in.) Done - that simple, no back and forth at all. Just like the last car that I bought thru Willy at his prior dealer. Also honorable mention to Business Manager Joe Guadalupe - he took care of the final paperwork, no pressure to get anything extra with warranty coverage and did a true financial breakdown of everything and much to Willy's word, the payment was exactly what I said - no games. If you're getting an upper end Mazda with the larger wheels, tires etc get the tire/wheel protection package. (this comes from my neighbor/good friend who owns one of the top garages in Bergen County) if you use it once in the 5 years it's will pay for itself many times over. Go to Ramsey - go see Willy and it will be the most painless car buying experience you've ever had. More
VINNY'S REVIEW I had one of the best experiences when I leased my new vehicle from Ramsey Mazda. Brian Wallin was a perfect gentleman who made me feel very comfortab I had one of the best experiences when I leased my new vehicle from Ramsey Mazda. Brian Wallin was a perfect gentleman who made me feel very comfortable over the phone before I even went to the dealership. When I arrived Brian turned me over to Willy Elkammary who was a great person to deal with. Brian, Willy and I finished the deal in a very short time and it was all nice and easy. I tried to make a deal in the Mazda of Lodi dealership and didnt get any of the great treatment I got in Ramsey, so I am so glad I went to this dealership and I will probably lease another vehicle for my wife this month all because of the way I was treated. I finalized the paperwork with Donovan Lau who was another person who was nice to work with. More
Stay Away from this arrogant dealer They are total cheats they use classic bait and switch method. Once you go there they say the car is gone and try to sell you another one. Their se They are total cheats they use classic bait and switch method. Once you go there they say the car is gone and try to sell you another one. Their service is total rip off and liars- on my first 45K service they had me change front suspension and even recommend to change the back one. I checked with my local mechanic it seems nothing was wrong. Second visit - they said initial charges will be around 80, after a while the guy comeback and said the light is going to cost 266 + service charges. When I refused the service, they behaved arrogantly. And charged me 60 for me diagnose and were calming that they already put the bulb in and had to take it back. This all happened in 15 mins. The mechanic who bought the car out threw my keys on the front desk and had this disgruntled look on the face. The women cashier had rude face expressions. I hope their boss was watching them on the CCTV. More
2016 Mazda 6 Grand Touring- Salesman Victor I just purchased a new 2016 Mazda 6 from Ramsey Mazda. I enjoyed working with my salesman Victor Jacobson. He is young and very knowledgeable about al I just purchased a new 2016 Mazda 6 from Ramsey Mazda. I enjoyed working with my salesman Victor Jacobson. He is young and very knowledgeable about all aspects of the vehicles he showed me. From the test drive to walking me through every single button in the car, he was helpful, honest, and efficient. Don in finance made the paperwork and purchase seem simple and I felt comfortable working with everyone at the dealer. I'd highly recommend this dealer to anyone looking for a Mazda in the NY Metro area. More
2016 CX-5 Purchase & Delivery I had an excellent customer experience with the entire staff from my salesman Adonis to Don in finance. I live in Flemington, NJ which is 1 hour 15 mi I had an excellent customer experience with the entire staff from my salesman Adonis to Don in finance. I live in Flemington, NJ which is 1 hour 15 minutes away and I traveled this distance because they gave me a great deal and were quick and courteous. When I buy another Mazda I will buy it there! More
Nice & Easy! Patiently found us the right car! Walked us through transaction with no pressure! Beginning to end, No Hassles!.....occasional follow-ups to justify s Patiently found us the right car! Walked us through transaction with no pressure! Beginning to end, No Hassles!.....occasional follow-ups to justify satisfaction..... Recommend! More
Honesty & Simplicity = Suprised but in a good way One of the best and easiest experiences I have ever had at dealership in which I have had over 30. The sales rep, Adonis Antonick and Donovan Lau of t One of the best and easiest experiences I have ever had at dealership in which I have had over 30. The sales rep, Adonis Antonick and Donovan Lau of the finance department were great. There were no gimmicks, hassles or pressure. I first went to Wayne Mazda and told them where I wanted to be and what I was trading in. They later changed the price with an excuse once I went to finalize the numbers. I then called Ramsey Mazda and spoke with Adonis Antonick. He was honest and even suggested that if I can get the deal with other dealership after running numbers I should try and get it. After I did not feel comfortable with the other dealership I called him and he gave me a price that was exceptional and worked with me. I was in and out of the dealership in no time. I left surprised but in a good way. Thank you, Ramsey Mazda. More
Sales Service Great Service, will definitely do business with them again. Dealt with Mike Depaolo and Donavan Lau with the purchase of a new vehicle; I traveled Great Service, will definitely do business with them again. Dealt with Mike Depaolo and Donavan Lau with the purchase of a new vehicle; I traveled far to get to Ramsey and they made it worth my while. More
Stay Far Away My experience at this dealership has been the worst I have ever experienced. The people working here are unprofessional, unfriendly, and rude. I was n My experience at this dealership has been the worst I have ever experienced. The people working here are unprofessional, unfriendly, and rude. I was not treated fairly as a customer and felt as if my business was not wanted. To be honest, the nicest employee at this dealership is the lot attendant. Even when I got a price is was higher than what I would pay for a BMW! If you are considering Mazda, please do yourself a favor and go to Wayne Mazda. I even spoke to a Manager of this dealership who provided zero customer service whatsoever. I will be contacting the corporate office to report what happened. I honestly wish I had a better experience. More