Ramsey Mazda

Bill was extremely friendly, courteous and professional from the moment we walked into the dealership. He is very knowledgeable about the Mazda CX9 Grand Touring. He answered all my questions and was patie from the moment we walked into the dealership. He is very knowledgeable about the Mazda CX9 Grand Touring. He answered all my questions and was patient to review again anything I wasn't quite sure that I understood. I higly recommend Bill Rajner, my salesman. He made purchasing the Mazda CX9 easy and stress free. I don't understand alot about cars, especially the cars of today - with alot of technology. I was hesitant about purchasing this car becauses of all the bells and whistles and the fact that my husband is not patient with teaching but Bill has reassured me that he is there for me in the event that I may need to call him for future assistance. He is a gem! More

Second Mazda 3 Purchased from Bill and the crew at Ramsey Mazda. 100% satisfied with my experience which is why I keep coming back. I always feel welcomed when I come to Ramsey Mazda. I look forward to deali Mazda. 100% satisfied with my experience which is why I keep coming back. I always feel welcomed when I come to Ramsey Mazda. I look forward to dealing with them again in the future. More

The salesman was an encyclopedia of the Mazda product, whereas the other dealerships we visited couldn't answer a single question. At one particular dealership, the cost of the 39 month lease, (not a Mazd whereas the other dealerships we visited couldn't answer a single question. At one particular dealership, the cost of the 39 month lease, (not a Mazda) was almost the price of the car. With the buy back, the car would have been $8000.00 more than the sticker. Ramsey Mazda came in with one price, and there was no need to go anywhere else. I highly recommend Ramsey Mazda to anyone. More

I contacted several different Mazda dealers in order to explore the purchase of the Mazda 3 for my husband. William (Bill) responded to my internet inquiry promptly, but most importantly, was the only one explore the purchase of the Mazda 3 for my husband. William (Bill) responded to my internet inquiry promptly, but most importantly, was the only one of the dealerships I dealt with that was candid with me that unfortunately the Mazda 3 ISport could not be gotten anymore around here. The other dealers strung me along, pretending they could get me the car, when all the while they could not. I appreciated Bill's professionalism and candor. In addition, when we began discussing a different model (the Touring), Bill was honest about being able to beat one of the other dealer's prices, and by how much. He was also thorough about how explaining how the car differed from the ISport, which we had initially wanted. Bill did represent that he MAY be able to get me an even greater deal than the initial quote he made, but as soon as he found out that he could not get the better of the deals, he immediately telephoned me, informed me of the fact, and inquired whether I was still interested in him running my credit card through to hold the car at the initial deal of $5 below the other dealerships I had worked with. Indeed, it was primarily due to Bill's candor and responsiveness that my husband and I agreed to purchase our new Mazda 3 Touring at Ramsey Mazda. Bill followed up with us by phone, but was not too pushy. Once we decided to purchase the car from Bill, he handled all of the paperwork with us over the telephone, including credit checks and insurance documents. Upon arriving at Ramsey Mazda the next day, all that we had left to do was visit with the finance manager, then have Bill show us all the wonderful attributes of our new car! Bill personally brought us to Service, introduced us to the Service personnel, and explained how the Service Department worked. We couldn't have asked for more individual attention from Bill than we got. We are so pleased with the car we purchased as well as with the customer service that Bill gave to us. While purchasing a car historically seemed like such an uncomfortable and difficult experience, Bill changed all that for us. It was a pleasure working with Bill; we give him the highest of ratings! More

Overall, my experience with Bill and the staff at Ramsey Mazda was excellent. Everyone was able to answer all the questions I had about the car. Bill is an excellent sales person and I would definitely re Mazda was excellent. Everyone was able to answer all the questions I had about the car. Bill is an excellent sales person and I would definitely recommend him and the dealership to anyone interested in purchasing a Mazda. More

It was refreshinging to go to a dealership like Ramsey Mazda after my previous attempts. I had gone to multiple other dealers prior to Ramsey Mazda to look for a car and I found the salesman to be bold fa Mazda after my previous attempts. I had gone to multiple other dealers prior to Ramsey Mazda to look for a car and I found the salesman to be bold faced liars. They lied to me about everything from what was covered under the warranty, to what the price of the cars were. I had dealers quote me one price and I would on to their website only to find out that they were asking 20% less online. At Ramsey Mazda Bill was 100% honest and trust worthy from the beginning. Bill was extremely knowledgeable about the Mazda I chose to lease. Bill took the time to explain every detail of the process out to me and there weren't any unexpected surprises. After going to Ramsey Mazda and working with Bill, I would solely recommend working with Bill. If when my lease is up, I chose to lease from a different dealer in the Ramsey Auto Group, I would ask that Bill assist me. More

Dealing with Bill and the rest of the staff at Ramsey Mazda was a pleasure. We were never pressured and they took their lead from us. While we decided between a new and a used Mazda 3, we were given th Mazda was a pleasure. We were never pressured and they took their lead from us. While we decided between a new and a used Mazda 3, we were given the information we needed and plenty of time to think it over. We were in no rush and put of the purchase for several weeks. When we needed help they were there, when we wanted time at home to think it over, nobody called to push us. I will definitely look to Ramsey Mazda for future purchases and will recommend them to my friends. More

It is very unprofessional and uncomfortable to outwardly ask your customer to give you an excellent rating on your customer satisfaction survey, then never call them back and have them chase you when they h ask your customer to give you an excellent rating on your customer satisfaction survey, then never call them back and have them chase you when they have an issue. It took a month for me to get an unsatisfactory answer to a question about an agreement that could have easily taken 20 minutes if they valued their customers. I feel burned and upset that I have to continue on with my lease with Ramsey Mazda. I had been a loyal customer to Mazda for yrs and they did absolutely NOTHING for me when I had an issue except make me call them time and time again. This is by far the shadiest and worst car experience I have ever had. You cannot trust that they are looking out for you. Beware More

I knew I wanted a CX-9, it was just a matter of finding the right features. I missed out on two vehicles before finding Ramsey Mazda. I walked in knowing what I wanted...and I knew all there was to know (I the right features. I missed out on two vehicles before finding Ramsey Mazda. I walked in knowing what I wanted...and I knew all there was to know (I'd been shopping for fifteen days for this vehicle)... until Rocky! He took me on a 15 minute test drive and told me about features I didn't know existed! He told me more about this vehicle than the previous four Mazda dealerships. Yes, I traveled almost 90 miles (I live less than 6 miles from another Mazda dealer), but I would do it again for this kind of service and buying experience. I can't express how very pleased I am to have found Ramsey...and more importantly, Rocky! He is an amazing wealth of knowledge and clearly knows the Mazda product. Ramsey Mazda is lucky to have him...and now I'm looking at neing a loyal, lifetime Mazda owner! More

i can not begin to express how wonderful my visit was to ramsey mazda. the staff in the service is so friendly and accomodating. amanda, the girl in service that handled my car was a true pro. she explained ramsey mazda. the staff in the service is so friendly and accomodating. amanda, the girl in service that handled my car was a true pro. she explained everything to me in detail and was so patient and understanding. i never once felt pressured. she gives a great reputation to dealership service. highly recommend! More