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Ramsey Mazda

Ramsey, NJ

4.9
2,318 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,318 Reviews of Ramsey Mazda

August 17, 2020

I love my Mazda CX-30. The staff was very willing to help answer any questions I had and the car leasing process was made fairly easy. More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Justin Arce
Aug 19, 2020 -

Ramsey Mazda responded

Thank you Grace, we appreciate your comments and hope you enjoy your new CX-30!

August 17, 2020

In a word...exceptional! I purchased a new Mazda CX-30 from Eric Taylor. He knows his cars and is there to help every step of the way. The entire car buying experience was phenomenal and went seamlessly. More

by Tracey.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Eric Taylor
Aug 19, 2020 -

Ramsey Mazda responded

Thanks so much for the great feedback, Tracey! We're glad you're loving your new CX-30!! We look forward to seeing you again!

August 15, 2020

EXCELLENT FROM START TO FINISH Willey I have purchased 2 cars from so far ...and in December I will be purchasing number 3 . Willey makes EVERYTHING so easy from the time I walk in More

by BRCARTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy Elkammary
Aug 17, 2020 -

Ramsey Mazda responded

Thanks so much for your loyalty - we're glad you're having great experiences with our team!

August 15, 2020

Great service and customer experience. Very attentive,courteous and go way beyond to accommodate customers. We only miss Joe DeSimone because he seemed to be the strength of the dealership. Alw More

by JOHNKMELILLO
Recommend Dealer
Yes
Employees Worked With
Joe Guadalupe, Jim Sabini, Donovan Lau, Marc Debenedetto
Aug 17, 2020 -

Ramsey Mazda responded

Thank you for sharing this with us, we appreciate the kind review!

August 14, 2020

I recommend Ramsey Mazda without reservation. They listen; no pressure. Made car buying a non-stressful event. Thank you Rocky & Donavon. Love my Mazda CX5. More

by luis.colonesq
Recommend Dealer
Yes
Employees Worked With
Francine, Rockstone Dunn, Donovan Lau
Aug 17, 2020 -

Ramsey Mazda responded

Thanks so much, we appreciate your great feedback! Enjoy your new CX-5!

August 14, 2020

Marc is the best! He makes service suggestions frankly and is very willing to address customer's concerns and requirements. He is a trustworthy consultant and I feel assured when handing over my car key t More

by WS
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Aug 14, 2020 -

Ramsey Mazda responded

Thank you for sharing your experience with us, we're glad Marc gave you the kind of service we strive to provide!

August 13, 2020

Simple, easy process. Setting up the appointment was quick through the website. The service representative, Todd, was friendly and explained the services clearly. No issues. More

by KAY_M
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Aug 14, 2020 -

Ramsey Mazda responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

August 12, 2020

Good service, creative salesman that was able to deliver the promised deal. Good service, creative salesman that was able to deliver the promised deal. K More

by Kzaliznyak
Recommend Dealer
Yes
Employees Worked With
Victor Jacobson
Aug 17, 2020 -

Ramsey Mazda responded

Thanks very much!

August 12, 2020

The service department is efficient, effective and friendly. They kept me apprised of the progress. The person who answered the phone when I called to make the appointment was less courteous and did More

by ELLEN_KING13
Recommend Dealer
Yes
Employees Worked With
Rob Henry
Aug 14, 2020 -

Ramsey Mazda responded

Thank you for your honest review, Ellen. We're sorry that you had a somewhat negative impression during your phone call, but very glad that your in-person experience was much better!

August 12, 2020

Lease price was negotiated with Victor. And Victor was extremely helpful and made it easy to finalize the deal. However, upon signing all of the paperwork it was disclosed by Donovan that Mazda had switch More

by Audphile1
Recommend Dealer
No
Employees Worked With
Victor Jacobson, Donovan Lau
Aug 17, 2020 -

Ramsey Mazda responded

We're glad you had a great experience with your sales consultant, but we're disappointed to see that you were not satisfied with our financing department. We do not use any type of 'gotcha' tactics, however any change in financing or rates should have been discussed with you by the Finance Manager prior to presenting it on your paperwork. We do apologize for that and will address this with all departments in our dealership. Thank you for bringing this to our attention.

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