
Ramsey Mazda
Ramsey, NJ
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2,318 Reviews of Ramsey Mazda
In a word...exceptional! I purchased a new Mazda CX-30 from Eric Taylor. He knows his cars and is there to help every step of the way. The entire car buying experience was phenomenal and went seamlessly. from Eric Taylor. He knows his cars and is there to help every step of the way. The entire car buying experience was phenomenal and went seamlessly. Donovan could not have been more helpful with the financing aspect. I’m loving my new Mazda. It’s a fun vehicle to drive and very smooth. Thank you for making it such a positive experience! I wouldn’t hesitate to purchase another car from this dealership. More
EXCELLENT FROM START TO FINISH Willey I have purchased 2 cars from so far ...and in December I will be purchasing number 3 . Willey makes EVERYTHING so easy from the time I walk in Willey I have purchased 2 cars from so far ...and in December I will be purchasing number 3 . Willey makes EVERYTHING so easy from the time I walk in the door ..to the time I walk out the door More
Great service and customer experience. Very attentive,courteous and go way beyond to accommodate customers. We only miss Joe DeSimone because he seemed to be the strength of the dealership. Alw attentive,courteous and go way beyond to accommodate customers. We only miss Joe DeSimone because he seemed to be the strength of the dealership. Always there to help. More
I recommend Ramsey Mazda without reservation. They listen; no pressure. Made car buying a non-stressful event. Thank you Rocky & Donavon. Love my Mazda CX5. listen; no pressure. Made car buying a non-stressful event. Thank you Rocky & Donavon. Love my Mazda CX5. More
Marc is the best! He makes service suggestions frankly and is very willing to address customer's concerns and requirements. He is a trustworthy consultant and I feel assured when handing over my car key t and is very willing to address customer's concerns and requirements. He is a trustworthy consultant and I feel assured when handing over my car key to him. More
Simple, easy process. Setting up the appointment was quick through the website. The service representative, Todd, was friendly and explained the services clearly. No issues. quick through the website. The service representative, Todd, was friendly and explained the services clearly. No issues. More
Good service, creative salesman that was able to deliver the promised deal. Good service, creative salesman that was able to deliver the promised deal. K the promised deal. Good service, creative salesman that was able to deliver the promised deal. K More
The service department is efficient, effective and friendly. They kept me apprised of the progress. The person who answered the phone when I called to make the appointment was less courteous and did friendly. They kept me apprised of the progress. The person who answered the phone when I called to make the appointment was less courteous and didn't seem to care. The man in that role needs some customer service training. More
Lease price was negotiated with Victor. And Victor was extremely helpful and made it easy to finalize the deal. However, upon signing all of the paperwork it was disclosed by Donovan that Mazda had switch extremely helpful and made it easy to finalize the deal. However, upon signing all of the paperwork it was disclosed by Donovan that Mazda had switched financials from Chase to Toyota, and now the GAP insurance is no longer part of the lease payment, it’s optional with the Toyota bank. With Chase, it was included. I was then presented with an option to buy GAP insurance for $15 per month. This significantly changes the overall cost of the lease. Neither Victor nor Donovan ever mentioned this during the discussion prior to completing and signing of the paperwork. Making a deal I was under the assumption that I am getting the same type of financials as my current lease. This is a low level, dishonest “gotcha” that is brought up after the documents are signed. Very frustrating and discouraging. I’m unlikely to conduct business with this dealership in the future. More