Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ramsey Nissan
Upper Saddle River, NJ
2,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,134 Reviews of Ramsey Nissan
November 06, 2009
I have given a great rating because the issues we had were addressed and handled in a timely manner. Andrew was the person we dealt with the most in this purchase as he was the internet sales contact pe were addressed and handled in a timely manner. Andrew was the person we dealt with the most in this purchase as he was the internet sales contact person. My husband and I were apprehensive about purchasing a vehicle on the internet as we live in RI and would be purchasing a vehicle in NJ. Andrew was very pleasant, honest and helpful by answering any questions we had. He was very fair in what he agreed to give us for our van. The vehicle we were interested in was in the exact condition he stated over the phone. We can't say enough about how wonderful he was to work with. Diego assisted with the sales purchase and was helpful and pleasant. There was an issue with the antenna as it was missing and we could not get any radio stations to come in. We did not realize this until we got the vehicle home. Diego coordinated getting a new antenna, however the incorrect one was sent to us ( an imitation antenna). It became somewhat of a hassle working with the company who sent it. However, in the end Andrew coordinated us getting one from a local dealership and even paid for it himself! That is going above and beyond for customer satisfaction! One other issue of great importance was the registration. In RI the vin check needs to be done with an original title and the dealerships handle this before the sales agreement is signed. My husband and I were unaware of this and my understanding was that some officers are sticklers about the original title. Fortunately, they did the vin check for us. My husband had to drive the vehicle with no registration for about a week and a half. The finance department expedited this matter once the vin check was done and overnighted the registration to us. In the end, we understand things can happen, but it was how the issues were responded to that made the difference. We want to thank Andrew and Diego for everything. I love my new vehicle! More
by mjbodziony
Employees Worked With
Andrew Woodell & Diego
November 05, 2009
The Ramsey Nissan Dealership provided us with the professionalism, advice, and excellent service that we had been searching for as we began our "car buying" search. Both Murph and Sammy were friendl professionalism, advice, and excellent service that we had been searching for as we began our "car buying" search. Both Murph and Sammy were friendly and treated us very well and made the process go very smoothly and even, enjoyable. Thank you so much for our new Nissan Altima! We look forward to coming back to you in the future! More
by Sudhar
Employees Worked With
Samir "Sammy" Aly, Murph
November 05, 2009
When I saw these reviews and comments, I have to say I was skeptical. How could a car dealership be THIS good? I live in south jersey and took the chance and drove an hour to this dealership. From the mom was skeptical. How could a car dealership be THIS good? I live in south jersey and took the chance and drove an hour to this dealership. From the moment I walked into the front door, I was impressed.. Arriving around lunch time, the receptionist was very professional and set aside her lunch to assist me. No sales rep was available so she found Eric (the sales manager) who promptly found me a sales rep (Jim). My first time there, Jim spent 2 and 1/2 hours going over the xterra with me. Specs, options, test drive, estimated trade-in, looking up financial offers, the whole nine yards.. and all the while, there was no agreement that I would make the purchase. He wasn't pushy or forceful like you would expect a car salesman to be. Very down to earth, understanding and would work with you. I left that day with all the information I needed to think about the offer and talk to my wife about it. We went back the next day and ended up purchasing the vehicle from Ramsey. But the professionalism didn't end once you agreed. We went to see the financing guy, Tony Lee. Boy, he's some piece of work.. in the good sense. He worked to get us multiple offers from different banks, working out different APRs with different scenarios with and without the rebate. Didn't force us to buy any additional "options" that usually jack up the price. Overall, the staff at Ramsey is courteous, professional, humorous and knows when to be witty to ease an other-wise tense situation when making such a large purchase. In fact, we even got two recommendations on where to eat around the area from Jim and Tony (we loved both locations). Would I go out with these people for a round of drinks after work? Damn right I would. Would I recommend this dealership to my own mother? Damn right I would. More
by spamnelsonhere
Employees Worked With
Jim DeGhetto, Eric, Tony Lee
October 26, 2009
The reason I went with Nissan, after all other the other cars I had looked (I had even gone to other Nissan dealers) was, Sam Sierra. He went that extra mile to make sure everything I needed was taken care cars I had looked (I had even gone to other Nissan dealers) was, Sam Sierra. He went that extra mile to make sure everything I needed was taken care of, and that I had no questions unanswered. The price of the car was also kept right in the ballpark of what I was looking for. I love my new car! I have before owned Nissans and was in a HORRIBLE accident with one of them! The car flipped and rolled 3x and slid on the roof for about 50 feet or so. I was able to walk away and with little damage to myself. In about 3 weeks or so was able to get out of the house and back to work. The car was totaled but it saved my life! There was NO interior damage. The only way you new the car had been in that type of accident was external and that the airbags deployed. I wish I could do a comercial for Nissan! hahahaha More
by KannegiesserH
Employees Worked With
Sam Sierra, Bane
October 21, 2009
Sam Sierra of Nissan Ramsey was a great help in our search for a new car. He was extremely well-informed on the specs of the vehicles we were interested in and was able to get us a great deal. We had search for a new car. He was extremely well-informed on the specs of the vehicles we were interested in and was able to get us a great deal. We had dealt with other dealers in our search, and they were all the typical 'tell you anything to get you to buy from them' guys. I would highly recommend Ramsey Nissan and Sam Sierra. More
by Cmccabe222
Employees Worked With
Sam Sierra
October 20, 2009
Dear Jim and Eric Frank and I want to thank for the Dear Jim and Eric Frank and I want to thank for the wonderful experience of leasing a car at Nissan, Upper Saddle River. Jim handled every detail Dear Jim and Eric Frank and I want to thank for the wonderful experience of leasing a car at Nissan, Upper Saddle River. Jim handled every detail so professionally and made it a pleasant experience. Eric finalized a price that worked for us. I am thrilled with my beautiful car and trying to get used to the keyless entry. I'll get it though. Many thanks again Jim and Eric. I will certainly tell our friends and family. Sincerely, Jeri and Frank Swan More
by swanjandf
Employees Worked With
Jim and Er ic
October 19, 2009
On our first vist at Ramsey Nissan, Joe showed us the vehicles that we were looking to purchase. At the time, the vehicle that we were looking for, wasn't on the lot. He promised to call us if any Murano vehicles that we were looking to purchase. At the time, the vehicle that we were looking for, wasn't on the lot. He promised to call us if any Murano comes into the lot that fits our criteria. Subsequently, Joe came through on his promise. I was very satisfied and suprise that he took time to personally call us to see if we were still interested. Very good quality indeed. Thanks for everything and my wife and I are currently enjoying our purchase. More
by jbranch5
Employees Worked With
Joseph Sidhom
October 14, 2009
In search of a used car online I was able to locate a good price on a used Xterra in which I had been searching for. I found a few in the area, but after visiting Ramsey Nissan in Ramsey NJ I was pleasan good price on a used Xterra in which I had been searching for. I found a few in the area, but after visiting Ramsey Nissan in Ramsey NJ I was pleasantly surprised to have found such a great deal! I was impressed from the door. As soon as I reached there I was greeted by Tom Kough. I told him what I was looking for and he pointed out a few cars which would suit my needs. After a FEW test rides and much patience from Tom, I was able to zero in on one that i really Liked. Within moments we were able to work out a price and negotiate a fair deal on my trade. I was very happy when I left there and very satisfied with my new/used Xterra! Thank you Tom, George, and the whole friendly staff up at Ramsey! More
by Harold H
Employees Worked With
Tom Kough
October 14, 2009
When I first enter a dealership I happen to very skeptical. Afraid to be taken for a ride( no pun intended). I prefer the no pressure sale and to my surprise that is exactly what I got. I did not re skeptical. Afraid to be taken for a ride( no pun intended). I prefer the no pressure sale and to my surprise that is exactly what I got. I did not realize how good I had it until I visited other dealerships. Joseph was a true pleasure to work with. His professionalism along with his friendly manner made me feel comfortable in my decision. Happy to say I drove away in a Nissan Murano the car I wanted from the start. Best regards Loyal Nissan customer Cyndy Pierce More
by cbpierce
Employees Worked With
joseph
October 14, 2009
Ramsey Nissan located in Upper Saddle River New Jersey, made my wife and I feel at home. I originally left a message to inquire about a 2008 Ford Shelby Mustang GT. Mr. Andrew Waddle called me back the ver made my wife and I feel at home. I originally left a message to inquire about a 2008 Ford Shelby Mustang GT. Mr. Andrew Waddle called me back the very next day. Mr. Waddle was extremely polite and professional. I live in Staten Island New York, so it was very hard to convince my wife to take such a long trip. But as soon as stepped foot at the dealership, the whole staff made us feel that the trip was well worth the trip. When I met with Robert Morath, he was very fair and worked very hard to find the price that fit my budget. Both Mr. Waddle and Mr. Morath gave me a great deal not only on my trade-in value, but also on my purchase on a world class car. The staff at Ramsey Nissan went beyond my expectations and I look forward to doing business with them in the future. More
by C.Ryan
Employees Worked With
Robert Morath Andrew Waddell
