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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,133 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,133 Reviews of Ramsey Nissan

January 19, 2021

Excellent clean building clear on service and expected time accurate customer service as always was on point and we felt comfortable in the social spacing of the furniture More

by alexanderbradshaw7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Jan 19, 2021 -

Ramsey Nissan responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

January 16, 2021

Alan was very helpful and friendly when getting my car serviced. I referred to my Service manual and gave Alan a call after having trouble with my car. Alan had the car ready the same day. More

by SUVARNSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Galinko
Jan 18, 2021 -

Ramsey Nissan responded

Thank you for sharing, we're glad you had a great experience with our Service team!

January 15, 2021

Dave was phenomenal. Outstanding customer service. He is treats his customers like family. I couldn't ask for a better rep. Extremely satisfied with Nissan. More

by MJMcGilvray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Steinberg
Jan 18, 2021 -

Ramsey Nissan responded

Thank you for sharing your service experience with us, we're glad it was a great one!

January 15, 2021

Jen was extremely helpful from making our appointments to the explanation of services performed to the check out process. We had to have 2 vehicles serviced in two days, it went off without any problems More

by JCANNATA1256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Vanfleet
Jan 18, 2021 -

Ramsey Nissan responded

We're happy to see that you had the type of service experience that we strive to provide. Thank you for sharing!

January 15, 2021

Absolutely terrible customer service! Spent 32K on a new vehicle in August 2020 and still don’t have a title. Called and no response from anyone. Credit Union has called and left messages with no response. More

by Daniel Piening
Customer Service
Recommend Dealer
No
Employees Worked With
Brian "Murph" Mutchler, Syed Rizvi
Jan 18, 2021 -

Ramsey Nissan responded

Hi Daniel, we're very sorry that you had this experience. Our General Manager, Kevin Gilbertson, has indicated that he's been in touch and your title issue has been resolved. If you have any further needs, please reach out to him directly at 201-327-5100 ext. 5102. Thank you!

January 14, 2021

Pleasant,clean.The vending machine was out of order so there was nothing to drink. No water. Service was quick. The cleaning of the car is a nice touch. More

by Jamelemel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Jan 18, 2021 -

Ramsey Nissan responded

Thank you for choosing us for your service needs - we appreciate your business. We have halted our refreshments due to the Covid-19 pandemic, but they will return when it's safe for everyone.

January 14, 2021

The service agent was very diligent and knowledgeable about the service on my vehicle and was courteous and prompt with the setting up my appointment More

by ROSENBAUMMENDEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Galinko
Jan 18, 2021 -

Ramsey Nissan responded

Thank you for sharing your service experience with us, we're glad it was a great one!

January 14, 2021

Great service. Karan was fantastic at helping us find the right fit for our family. He was knowledgeable in the vehicles. Dealership was clean and welcoming. More

by Samantha Yobb-Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Kamara
Jan 18, 2021 -

Ramsey Nissan responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

January 13, 2021

Quick service appointment on a few minor items. Sean did well to explain the items to repair and communicated well from the first contact til vehicle pickup. More

by wdw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean in Service
Jan 13, 2021 -

Ramsey Nissan responded

Thank you for sharing, we're glad you had a great experience with our Service team!

January 13, 2021

Great service but took long time to get car back with appointment. Dropped off at 9 and couldn’t get back till 3:15pm just to put sensor in.. Peter at the service desk was a pleasure to deal with and gre More

by DS913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 13, 2021 -

Ramsey Nissan responded

Thank you for choosing us for your service needs! We appreciate your business and apologize that there was a long wait!

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