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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,133 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,133 Reviews of Ramsey Nissan

September 23, 2020

Always a wonderful delightful experience when I go to Ramsey Nissan, especially dealing with Evert in the service department. Overall all the employees are very professional and helpful. More

by max.link187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Galinko, Evert Mendez
Sep 24, 2020 -

Ramsey Nissan responded

Thank you for sharing your service experience with us!

September 18, 2020

Jorge Prada, my sales representative, provided me with the very best service anyone could ask for. Jorge was professional, polite, knowledgeable and kind. Jorge answered all my questions, returned my call More

by fekomsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Prado
Sep 18, 2020 -

Ramsey Nissan responded

Thank you for letting us know! We're glad you had a great experience with our team!

September 18, 2020

I experienced professional and courteous customer service throughout the entire process (BDC, Receptionist, Sales, Service, Finance and Management), and a minor mechanical issue was addressed promptly! More

by LOBOADRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember if it is David or Danny who I followed for the test drive?, Richard Jarocki, Iris Garced, Karan Kamara
Sep 18, 2020 -

Ramsey Nissan responded

Thank you for sharing!

September 17, 2020

Diana was amazing. I had a poor experience at a different Nissan service center and was pleasantly surprised with how great my experience was here. Excellent communication and all of my expectations were met More

by KERILEIGH.GREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
Sep 18, 2020 -

Ramsey Nissan responded

We're glad we could help! Thanks so much for choosing us for your service needs!

September 17, 2020

Second time I've leased with Nissan Ramsey and am very happy with the service and experience. Jorge Prado especially was very accommodating and I'd recommend anyone to work with him. More

by RYAN.VOIGT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Prado
Sep 18, 2020 -

Ramsey Nissan responded

Thanks so much for returning to us! We're happy to see our team is giving you great experiences! We look forward to working with you again.

September 17, 2020

Was able to work with my sales person and get the base model I wanted. I found the accounting and financial dept to be very up front and honest. Through the Nussan Fianace agreement I was able to get a More

by melfog83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Finance dept. , David Hershey
Sep 18, 2020 -

Ramsey Nissan responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

September 17, 2020

We have been a Nissan customer for over 10 years and usually the employees in Finance are very helpful. We went to you because our lease was about to expire and we wanted to get another lease and or bu More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy in Finance , Brian "Murph" Mutchler
Sep 18, 2020 -

Ramsey Nissan responded

We're so sorry to see that you had this kind of experience with us! We have addressed your comments and concerns with our entire staff. We hope that you'll return to us in the future for a much better visit.

September 17, 2020

Booking my service appointment online was easy and convenient. The dealership was clean the process was easy and the waiting area was Large enough so that we could keep socially distant. Employees wer More

by sknm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Vanfleet
Sep 17, 2020 -

Ramsey Nissan responded

Thanks so much for choosing us for your service needs, we appreciate your business!

September 15, 2020

The service person I dealt with Sean told me it was my problem because he didn’t have an answer as to how to fix my car because your service department didn’t work at night!! Not what you want to hear as More

by Jsports
Recommend Dealer
No
Employees Worked With
Sean (service department)
Sep 17, 2020 -

Ramsey Nissan responded

We're very sorry to see that this happened. Please contact our Service Manager Michael Convertino at service@ramseynissan.com or 201-825-7650 ext 5051 if this issue has not yet been addressed (we are unable to look you up by your screen name). Thank you.

September 15, 2020

Initial service went well since the purchase date in January 2020. Service representative was accurate with wait time. Cost of service was very reasonable and appreciated. More

by Doug_mann405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Sep 17, 2020 -

Ramsey Nissan responded

Thank you for letting us know - we're glad your service visit was a great one!

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