
Ramsey Nissan
Upper Saddle River, NJ
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2,133 Reviews of Ramsey Nissan
Very happy with my new Rogue sport . Salesmen was professional and listen to my needs . He worked hard to get the price I wanted . Happy customer professional and listen to my needs . He worked hard to get the price I wanted . Happy customer More
The service was quick and easyDavid Steinberg was great The service was quick and easy David Steinberg was great a true pro. Outstanding service n both the Express service and the regular service dept. The service was quick and easy David Steinberg was great a true pro. Outstanding service n both the Express service and the regular service dept. More
David was OUTSTANDING!!! great communicator as to what was happening. They did the service in the exact amount of time they said. Very professional - I very much like the full check they do. It helps see was happening. They did the service in the exact amount of time they said. Very professional - I very much like the full check they do. It helps see what preventative maintenance might be needed in the future. On time!!!!! More
Diana listened to my concerns about the car and took notes on the noises we were hearing. The tech took me for a test drive and was able to isolate and fix the car. I was very happy with the outcome!! notes on the noises we were hearing. The tech took me for a test drive and was able to isolate and fix the car. I was very happy with the outcome!! More
Major safety issue with my Rogue..the AEB recall was not properly repaired first time. Told part needed to be ordered, leaving me without a car for over a week. Was told there were no more “loaners” so I wa properly repaired first time. Told part needed to be ordered, leaving me without a car for over a week. Was told there were no more “loaners” so I was forced to rent a car, costing me $200; an expense I had to incur. Was told I would not be reimbursed. Yet had I continued to drive the Rogue, I could have been killed. Until this visit, I viewed Nissan as caring for the safety of its consumers, which it clearly does not, The problem with the Rogue was 100% Nissan’s responsibility and design flaw that somehow caused ME $200 and a week of the aggravation of being car-less. More
My sales rep worked to get me the best price possible, was very responsive, and delivered my car ahead of time. I was very pleased with his knowledge, service and professionalism. was very responsive, and delivered my car ahead of time. I was very pleased with his knowledge, service and professionalism. More
The dealership is big, nice and clean. Definitely inviting. The service manager, Michael Convertino, who oversees the operation is great. The service is great and my service advisor Jen is wonde inviting. The service manager, Michael Convertino, who oversees the operation is great. The service is great and my service advisor Jen is wonderful. This is the only dealership I go to service my car. There are many other Nissan dealer I can go to as well as other name brand automotive store. I still prefer Nissan because the price is great and I know it will be done to Nissan specification. Thank you so much Jen for always accommodating me on Saturday and for your great advise. More
Yes, but with some reservation.. The quick service writer Mike had an attitude when I was trying to review an issue with him. I met and spoke with his supervisor Evert or Emet (?) and addressed the situation Mike had an attitude when I was trying to review an issue with him. I met and spoke with his supervisor Evert or Emet (?) and addressed the situation further with him. Some training needs to be furthered with mechanics as I found two of the three cars we lease had cabin ai filters installed backwards. More
Great staff. Everyone was very helpful and friendly. I received followup calls. Appointments were easily scheduled and everyone was punctual. I felt Diego was comp Everyone was very helpful and friendly. I received followup calls. Appointments were easily scheduled and everyone was punctual. I felt Diego was completely trying to give me what I wanted at the best price possible. More
Was recommended to come here by a friend. Had an issue that another dealership couldn’t fix. They fixed it, gave me a loaner car, and even washed it. Problem is gone, and i am now a customer for life. Bey that another dealership couldn’t fix. They fixed it, gave me a loaner car, and even washed it. Problem is gone, and i am now a customer for life. Beyond happy! More