
Ramsey Subaru
Ramsey, NJ
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3,953 Reviews of Ramsey Subaru
Warranty Work The team fulfilled warranty work on my vehicle. It was done within a reasonable time period for the work it required. Team was courteous, efficient, a The team fulfilled warranty work on my vehicle. It was done within a reasonable time period for the work it required. Team was courteous, efficient, and aware of any concerns I might of had. Had no problems obtaining the loaner car. L More
License plate bracket I picked up my car 2 weeks ago. When my plates were ready I picked them up and was told they were too busy to put them on but I could do it myself. E I picked up my car 2 weeks ago. When my plates were ready I picked them up and was told they were too busy to put them on but I could do it myself. Ends up I couldn’t do it myself because the bracket for the one plate was missing. Then they charged me for the bracket! This obviously should have been there when I purchased the car as it is a necessity. I am floored that they charged me for this item. I had such a great experience with my salesperson; I am so disappointed in every interaction since then More
Nicest Guy Ever! Paul is a great guy and super friendly and patient which was so important to us! Thanks Paul! We will come back for second car if you are still there! Paul is a great guy and super friendly and patient which was so important to us! Thanks Paul! We will come back for second car if you are still there! More
pleasant experience I haven't bought a new car for 16 years and when I decided it was time, friends suggested that Subaru would probably be a good choice for me. It was a I haven't bought a new car for 16 years and when I decided it was time, friends suggested that Subaru would probably be a good choice for me. It was also recommended as a particularly safe car by Consumers Reports which meant a good deal to me. This dealership was fairly convenient for me and I ended up meeting with Adam Grant, a pleasant and personable salesperson that spent time with me on my first visit. After some weeks, I decided that I wanted to buy a Forester and after a few more no pressure visits with Adam we came to an agreement. I have the car now and couldn't me more pleased although the learning curve (after 16 years with the same car) was a little steep. Adam spent the time to show me all of the car's equipment and features before I drove off. More
Honest, committed and creative service Big thanks to Tom Maggi and technician Herb for tracking down the ridiculously-difficult -to-find problem and fixing my AC. It now runs delightfully Big thanks to Tom Maggi and technician Herb for tracking down the ridiculously-difficult -to-find problem and fixing my AC. It now runs delightfully cold! Now I’ll never have to get rid of my beloved 2003 Outback (fully refurbished in 2016)!! But I know now where to come for honest and impeccable service. More
No hassle, no pressure. Alex and Mike were great. Fair and very helpful. I had a really good experience. No pressure whatsoever. I’m very glad I went with Ramsey Subaru again Alex and Mike were great. Fair and very helpful. I had a really good experience. No pressure whatsoever. I’m very glad I went with Ramsey Subaru again. I bought my first Subaru back in 1985. Great place. More
Great dealership Dealership was extremely knowledgeable and got me into exactly what I wanted extremely fast. They're completely professional and very courteous to me Dealership was extremely knowledgeable and got me into exactly what I wanted extremely fast. They're completely professional and very courteous to me at all times. And they definitely beat all prices of all the other dealerships. More
2019 STI silver The sales person I sat with was Kathleen Jergensen. She was super helpful in every way imaginable from explaining financing options on the 19’ and 20’ The sales person I sat with was Kathleen Jergensen. She was super helpful in every way imaginable from explaining financing options on the 19’ and 20’ STIs to giving a tour of the vehicle inside and out. Mike was also helpful with explaining the maintenance/warranty packages available and was clear on what they did and did not cover. I’m very pleased with my experience at Ramsey Subaru and would highly recommend your dealership to family and friends More
New car purchase Salesperson was very pleasant, and not overly aggressive pursuing a sale. Took sometime to locate the car, but was handled professionally. Service Salesperson was very pleasant, and not overly aggressive pursuing a sale. Took sometime to locate the car, but was handled professionally. Service tech did the test drive with me. Nice kid. Personable More
Amazing Sales and Service Department Ramsey Subaru Sales and Service department are outstanding. My family has purchased many cars over the years from Ramsey and we continually come back Ramsey Subaru Sales and Service department are outstanding. My family has purchased many cars over the years from Ramsey and we continually come back because of their commitment to customer service, respect for their customers and great understanding of value and quality. The sales department listens to your needs and finds you an amazing vehicle with great value and safety. For many years now, Clayton Mantell has always been there to make each visit productive and knowledgeable. They listen. You never feel like a number or just another sale. If the deal isn't right, they make it right. We won't go anywhere else. When we need a new car we know we are being treated fairly and getting an amazing vehicle and service. They truly respect their clients which is why so many customers are repeat purchasers. Clayton and his team are amazing. This last time we met Charles Wilson. He was great. He took his time and paid attention to our needs - it's not just about selling any car-- to them it's about selling the right car to fit your needs. We also get all of our cars serviced there as well because of the great service all around. Our service advisor, Esma Batca always takes such great care of us and our vehicles. If you are looking for a great car from a dedicated team who treats you like a human being and not a number, than Ramsey Subaru is the place to go. They are truly amazing and make purchasing and servicing your vehicle a pleasure!! The technical advisor Christopher Fuchs was also great. He took his time explaining how all the new features work and answered all of our questions. Subaru should be extremely proud of this amazing team of dedicated associates who take pride and have respect for their company and their clients. Way to go Ramsey Subaru - there will always be a soft spot in our hearts for you -- you continually knock it out of the park !! Thank you for always making a difference! More