
Ramsey Subaru
Ramsey, NJ
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3,953 Reviews of Ramsey Subaru
ALWAYS FAST, FRIENDLY and EFFICIENT In my opinion, Ramsey Subaru is the best place to bring a Subaru for service and maintenance. Even their synthetic oil changes are competitively price In my opinion, Ramsey Subaru is the best place to bring a Subaru for service and maintenance. Even their synthetic oil changes are competitively priced and hard to beat! More
There were some issues My car was in for a check engine related to the oxygen F/A sensor. In the shop for 4 days (with loaner!). Picked up my car and within five minutes of My car was in for a check engine related to the oxygen F/A sensor. In the shop for 4 days (with loaner!). Picked up my car and within five minutes of leaving, another Check Engine - rear oxygen F/A sensor. In shop for 2 more days. Why weren’t both sensors checked? Service marked multipoint walk around. Within 2 days leaky tire (which was discussed previously) set off warning light. Tire pressures were 30, 30, 30, and 17. Hard to believe that a tire pressure check would miss that disparity. Following week a long 8 hour drive brought a low oil light and oil just on tip of dipstick. Added 1 qt of 0W20 Mobil 1. Oil level is fine. Hard to believe oil level was not low on multipoint. I sense a reduction in the level of care taken with each vehicle to cover the massive throughput of the Service Center. Take more time, be more careful - I can always rent a car, if necessary. More
Amazing Service and knowledgeable staff I brought my WRX in for an oil change and as I was driving from central jersey I noticed a hazy film on the inside glass of the windshield. I asked th I brought my WRX in for an oil change and as I was driving from central jersey I noticed a hazy film on the inside glass of the windshield. I asked the staff member at the concierge if this was normal and he said it was it was probably from the rain and humid weather combined that we’ve recently experienced. I began thinking out loud and said something towards myself about getting windex when I get home to clear it off. But to my surprise, upon receiving my vehicle back from the oil change and complimentary wash, the windshield had been wiped and cleaned! I was ecstatic, I was so happy! Thank you very much Ramey Subaru! Y’all are the best! More
Air conditioning I brought my car in bcc the air conditioning is not working right they did not figure out why and I spent 2 hours there this is a bit frustrating I brought my car in bcc the air conditioning is not working right they did not figure out why and I spent 2 hours there this is a bit frustrating More
Always friendly and accomodating The service team was very quick and efficient. Ease of transaction from check in to check out. and I love the offer of car wash. The service team was very quick and efficient. Ease of transaction from check in to check out. and I love the offer of car wash. More
Amazing Friendly, Fast, efficient customer service would recommend them to everyone. Esma was wonderful and she kept in contact with me regarding the service Friendly, Fast, efficient customer service would recommend them to everyone. Esma was wonderful and she kept in contact with me regarding the service of my vehicle. More
Easy process there was no sales pressure, salesman was knowledgeable and friendly , support staff knowledgable and helpful. Everyone was helpful and friendly. I there was no sales pressure, salesman was knowledgeable and friendly , support staff knowledgable and helpful. Everyone was helpful and friendly. I would recommend this dealership. More
Consistently Excellent Arrived at the service door 30 minutes before opening to be 1st in and catch my carpool ride. Once they opened James was fast and friendly. He quick Arrived at the service door 30 minutes before opening to be 1st in and catch my carpool ride. Once they opened James was fast and friendly. He quickly processed my paperwork and I was out in 15 minutes - right on time for my ride to work. While I waited outside the glass sertvice door I noticed James and several other employees were on the floor or at their desk at least 20 minutes before starting time. By 7:00am the senior service Tech was already moving cars that had been finished the day before and preparing the entry lanes for new customers. The entire service staff is very professional and dedicated. More
Love My Forester My recent purchase was easy, facilitated by the seamless process in place. Josh, Alex, Dave and Michael were professional, thorough and knowledgeable. My recent purchase was easy, facilitated by the seamless process in place. Josh, Alex, Dave and Michael were professional, thorough and knowledgeable. I recommend this dealer to anyone interested in purchasing a Subaru. The process was hassle-free. More
Love my new Crosstrek Good deal. Quick. Highly recommend. People were friendly and the negotiation was fair. Impressed with the speed and efficiency. Sales person Jim was v Good deal. Quick. Highly recommend. People were friendly and the negotiation was fair. Impressed with the speed and efficiency. Sales person Jim was very knowledgeable about the cars. More