
Ramsey Subaru
Ramsey, NJ
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3,953 Reviews of Ramsey Subaru
Very excellent service and professional I found the service questions to be very clear and Esma is wonderful and very sharp, Billing clear. Coordination very good. Appreciated her efforts I found the service questions to be very clear and Esma is wonderful and very sharp, Billing clear. Coordination very good. Appreciated her efforts to explain the cruise control feature. More
Esma is AWESOME Best service department I have ever used!!! Car fixed in a few hours for a repair under warranty - No appointment. Car fixed in a few hours and back o Best service department I have ever used!!! Car fixed in a few hours for a repair under warranty - No appointment. Car fixed in a few hours and back on the road. More
Professional courteous service Appointment - did not have to wait. Service rep, Chris, was friendly, polite and punctual. He gave me periodic updates on the status of my car. No u Appointment - did not have to wait. Service rep, Chris, was friendly, polite and punctual. He gave me periodic updates on the status of my car. No unexpected time delays or costs. A refreshingly, relaxing visit!!! More
Great Service Just bought a 2020 Subaru Premium Ascent and Dino Kulanusorstit was our salesman. He was very patient with us and answered all questions and concern. Just bought a 2020 Subaru Premium Ascent and Dino Kulanusorstit was our salesman. He was very patient with us and answered all questions and concern. He did not rushed us and gave us good advice on what options to buy so we stayed within our budget. There was no hidden cost or surprises at the end. The dealership also gave me a good price for my trade-in old car. He is aso a Pinoy and speak Tagalog fluently. Go ask for Dino at Ramsey Subaru when you buy a new car. More
Dishonest Service Went to my local gas station for AC repair and was told it was the compressor. My car is 2014 Impreza and found out that compressor should last much l Went to my local gas station for AC repair and was told it was the compressor. My car is 2014 Impreza and found out that compressor should last much longer . Called Ramsey Subaru and after 1/2 being transferred around was told that it was $100 deductible to be replaced so they could get me in the door . Make first appointment with John Kane says it’s only Freeon so I pay $160 for repair . One day later hot air blowing again . Make second appointment with Chris Schlaier- now they tell me not covered and it is $900 to fix. Had to get done but at the very least they should have refunded the $160 because I told them from the beginning that local station said it was compressor, the only reason I went to Ramsey Subaru is because I was told it was covered, why didn’t they ask how many miles I had before they told me it was covered . I only had 6 year 80,000 and I was at 90,000 miles . My local station was only going to charge me 800 to replace compressor so I payed over 1200 ! Need to buy a new car but it won’t be a Subaru at Ramsey More
Quick and Honest Great leasing experience. We were in a need to lease a car quick. We worked with Alex Petrushin who has to be the best salesperson we have ever dealt Great leasing experience. We were in a need to lease a car quick. We worked with Alex Petrushin who has to be the best salesperson we have ever dealt with in the past 12 years of leasing from various dealers. Even the Luxury brands. Thank you Ramsey Subaru! More
Outback Starting Issue was worked/resolved extensively I have a new 2018 Outback Certified Pre-owned from another dealer. At least 3 (dead battery like starts ) and had to go to Ramsey because more local I have a new 2018 Outback Certified Pre-owned from another dealer. At least 3 (dead battery like starts ) and had to go to Ramsey because more local and a possible bad tire. James Chalmers was very knowledgable curtious and quick with assisting diagnostics. I was greatful of his help and assistance! Chris B More
Quality Service I always have a great experience when I bring my Crosstrek here. They are very good at telling me exactly how long it will take and have yummy snacks I always have a great experience when I bring my Crosstrek here. They are very good at telling me exactly how long it will take and have yummy snacks while you wait. Also, they even printed out and applied coupons when I remembered at the last minute that I had them. I travel 45 min to get to them and it’s so worth it every time. Thank you all so much! More
Bought 2 used cars in a fortnight Bought a second car from the dealership within weeks. Need I say more?! Liked the fact that a separate employee took you on your test drive and explai Bought a second car from the dealership within weeks. Need I say more?! Liked the fact that a separate employee took you on your test drive and explained the working of the car in easy language that my daughters understood and aporecisted More
36,000 miles sew ice and rear brake pads replaced. Courteous and conscientious. Communicated well. Answered all questions asked. Work was performed efficiently and hopefully effectively. Have used Courteous and conscientious. Communicated well. Answered all questions asked. Work was performed efficiently and hopefully effectively. Have used the service department in the past and will continue to do so. More