
Ramsey Subaru
Ramsey, NJ
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3,948 Reviews of Ramsey Subaru
All Around Great Service This was my first time leasing a car (I've purchased before) and everyone I dealt with at Ramsey Subaru was professional, personable and responsive. I This was my first time leasing a car (I've purchased before) and everyone I dealt with at Ramsey Subaru was professional, personable and responsive. I initially made the deal over the phone with Alex and I liked that he was very straightforward. He gave me the best price out of all the dealers I contacted and kept his word. No bait and switch. He was straightforward. And then when we went in to close, the process took some time (as is the norm). but what I really liked and appreciated was that Alex kept coming back to me and keeping me updated as to what was going on. He didn't have to do that as the deal was done - we were just waiting on the paperwork. He had a lot of other customers that day (it was a busy Saturday), but we never had to chase him down to ask him what was taking so long - he kept us updated - waiting for the insurance to come through, waiting on confirmation from the bank, etc. Also, the guy that walked us through the car features was thorough and professional. And he took the time to answer our questions about various features. Also, Chris the Finance guy, was thorough, organized and very knowledgeable. He got us to sign our papers quickly while explaining everything very clearly. This was the last leg of our process and it went quickly! Great experience from all points and once my deal is up, I am definitely coming back here for my next car! More
Incredible experience, highly recommended I just wanted to put this up as a reference for anyone looking for a dealer in the Tristate area. I went to Ramsey Subaru in NJ and specifically dealt I just wanted to put this up as a reference for anyone looking for a dealer in the Tristate area. I went to Ramsey Subaru in NJ and specifically dealt wth Clayton through the Clubwrx forums, he gave me a great price but also made the process so seamless. There was no song and dance to the whole buying experience, just a great price and experience. He was easy going and straight forward from the start, a rare set of qualities. He also made a point of answering all my questions immediately. Ordering our 2018 WRX took 10 days, from start to delivery- which was surprising given all the options I requested. Steven was the salesman and the point of contact assigned to me. He kept me updated through the whole process ( e.g. car arrival, pickup, etc) was honest, considerate, and down to earth. On the day of picking up the car, the whole staff was fantastic. Seven was incredibly attentive to me and my wife from the start - offering us various on-site amenities and handled all potential obstacles with stride ( including our insurance agent being unavailable to add the car immediately to our plan). His cordial nature really was an asset in navigating this whole process. As a Subaru enthusiast he also answered all my questions about the WRX and offered me tremendous insight based on his own experience with his cars in the past. Chris walked us through the delivery checklist. During the whole process, he was funny, relaxed, and polite. Even when having to leave in the middle of the orientation for a phone call to deal with issues with insurance, he displayed incredible patience and consideration. He honestly was informative and so easy to talk to and made the whole process a breeze. Shane was our business manager during the whole process. Upon entering the office he walked us through all options available to us, letting us know the price and details of each option. Throughout the whole process he remained unbiased and easy going, creating a no pressure environment allowing us to chose what we really needed. A major shout out to the whole team, you really made our buying experience great. I know where we'll be buying our future Subarus from now on. More
Amazing customer service in service center. James Chalmers! James took wonderful professional care of me and my Subaru! I will never buy or service my car anywhere else but Ramsey Subaru. TOP NOTCH all the wa James took wonderful professional care of me and my Subaru! I will never buy or service my car anywhere else but Ramsey Subaru. TOP NOTCH all the way! More
A great experience everytime. Did not buy my car from this dealership but I have utilized their service department for my last two service calls. The ease of scheduling an appoint Did not buy my car from this dealership but I have utilized their service department for my last two service calls. The ease of scheduling an appointment and availability dates is better than the dealership where I purchased my car. The service rep I dealt with, Mr. Howard Cohen, was great to work with and made the whole repair process a pleasant one. I will continue to use this dealership for all of my maintenance and repair issues and when it comes time to purchase a new Subaru, I'll most likely be buying it from here too. More
Wonderful experience Love the people and service at Ramsey Subaru. Everyone was very helpful and courteous. I felt very comfortable purchasing my new car from Dan and Co Love the people and service at Ramsey Subaru. Everyone was very helpful and courteous. I felt very comfortable purchasing my new car from Dan and Cory was great with the financial info. James showed me how my new Forester works in a patient manner. More
EXCEEDING EXPECTATIONS We picked up our new Subaru yesterday and the entire process was fantastic and professional. The atmosphere in the dealership was relaxed and friend We picked up our new Subaru yesterday and the entire process was fantastic and professional. The atmosphere in the dealership was relaxed and friendly. Alex was fantastic from the first interaction to the last. More
A great first car experience! I leased my very first car from Ramsey Subaru and the experience could not have been better. Alex was extremely helpful and I am so happy with my new I leased my very first car from Ramsey Subaru and the experience could not have been better. Alex was extremely helpful and I am so happy with my new car. I highly recommend Ramsey Subaru! More
Very good and informative I picked up my new Subaru last night, all the procedures are fluent, almost no waiting time. Chris went over the features of my new car, helping me wi I picked up my new Subaru last night, all the procedures are fluent, almost no waiting time. Chris went over the features of my new car, helping me with the initial settings, very helpful. Alex who is my previous sales person, I am so satisfied with everything he did, so go back to him for my new car. He is very experienced and supposed to solve every question I have. I am happy with the financial guy too. Good experience for leasing a car in Ramsey Subaru. More
Best Subaru dealership Everyone was awesome to work with and so helpful with helping me get the car that I wanted you would recommend everyone to come and check them out Everyone was awesome to work with and so helpful with helping me get the car that I wanted you would recommend everyone to come and check them out More
Good purchase experience Ramsey Subaru made the process of buying a new car both easy and efficient. Max was consistently helpful throughout each stage of the process, and ver Ramsey Subaru made the process of buying a new car both easy and efficient. Max was consistently helpful throughout each stage of the process, and very knowledgeable about vehicle features and offerings. I would definitely recommend this dealership. More