Ramsey Subaru

great service great timely servicing of my car Alan the service agent is polite, knowledgeable, caring & friendly Other dealerships can learn how to properly trea great timely servicing of my car Alan the service agent is polite, knowledgeable, caring & friendly Other dealerships can learn how to properly treat a customer from Ramsey Subaru More

Great service Everyone was friendly and helpful. Great service experience. The cost was less than I expected. Hopefully this is a trend where dealers give fair pric Everyone was friendly and helpful. Great service experience. The cost was less than I expected. Hopefully this is a trend where dealers give fair pricing on service. More

Routine Service went Well Went in to have the first service completed on my Cross Trek. The staff was friendly and responsive to my needs. I was in and out within an our which Went in to have the first service completed on my Cross Trek. The staff was friendly and responsive to my needs. I was in and out within an our which included a complementary car was with the service (oil change & tire rotation). The waiting area has free wifi (no pssd) and is well kept and comfortable. Definitely not your typical service experience. Was able to schedule my appointment online. More

just an amazing, no nonsense dealer After shopping around for a long time, Ramsey agreed and found me even better financing options than I was able to find. Sales rep Clay, was vey knowl After shopping around for a long time, Ramsey agreed and found me even better financing options than I was able to find. Sales rep Clay, was vey knowledgeable and shared a tonn of useful information about the car matching our interests. More

Low-stress new car buying Clayton Kyle Mantell is by far the best car salesman with whom I've dealt in all my car buying experiences. Unlike other dealers that play games and t Clayton Kyle Mantell is by far the best car salesman with whom I've dealt in all my car buying experiences. Unlike other dealers that play games and tricks (guilting, lying, avoiding mention of destination fee and doc fee, tacking on extra stuff you don't need), Clayton was straight up, friendly, welcoming, and well informed. We settled on a price in about two minutes, and it was a price with which I was satisfied. He didn't play any tricks and just sold me the car, making things very easy. The only part of my car buying experience at Ramsey Subaru that was less than excellent was when Cory Fetkowtiz, the finance manager, said he'd run my credit card for a portion of my money down while I was out testing the car with Clayton. When I got home after buying the car, I checked my receipt, and he'd charged me an extra $500. He said he'd forgotten that I'd already put down $500 on my first visit to secure the car. This could have been an honest mistake, but it left a sour taste in my mouth. It's been five days and my credit card has not yet been credited for the $500. Cory said it would take a few business days to show up on my statement. Cory also cracked two jokes about tipping Clayton, which was off-putting and a bit crass. I did attempt to tip Clayton before leaving, and he declined, simply asking for a positive review, which I would have given anyway. If you go to Ramsey Subaru, ask for Clayton. More

Unexpected Service Here is the situation in brief. My 2009 Outback is running terrible, I just had the clutch replaced. I drive down to Ramsey Subaru and arrive on a Here is the situation in brief. My 2009 Outback is running terrible, I just had the clutch replaced. I drive down to Ramsey Subaru and arrive on a Friday at 10:30 to go see Al, my service manager. In thirty minutes the team has found the issue (plugs, wires and coil - 50K miles since my last tune up! It was due). By 1:30 I am back on the road, car runs like a top. No appointments, no hassles simply get er' fixed and get on with my day. If you buy a Subaru (recommended), buy it at Ramsey. You need service, get it done at Ramsey. Great people, great service (Al is aces as far as I am concerned). What else could you want? More

Boots They were really nice and did exactly what I asked. The time it took was exactly as estimated and they also heard a noise when I pulled out, called m They were really nice and did exactly what I asked. The time it took was exactly as estimated and they also heard a noise when I pulled out, called me and had me come back around to take a look and adjust the heat shield to make the noise stop. More

Maintenance service I had a very good experience at the service dept. Staff was very courteous and professional. I thought about going back to dealership for service I'm I had a very good experience at the service dept. Staff was very courteous and professional. I thought about going back to dealership for service I'm glad I did. More

Painless My wife desperately wanted a Forester. I didn't want a Subaru. We stopped by, saw Mike P., and left 30 minutes later with a deal in place. Mike P. My wife desperately wanted a Forester. I didn't want a Subaru. We stopped by, saw Mike P., and left 30 minutes later with a deal in place. Mike P. handled the lease deal flawlessly and professionally. My wife was thrilled to get her Forester, and I was thrilled with the deal and the efficient manner in which it was handled. More

Service I brought my Legacy in to have my rocker panel snapped back into place. Marco did such a wonderful job and was very courteous. I know my Subaru will I brought my Legacy in to have my rocker panel snapped back into place. Marco did such a wonderful job and was very courteous. I know my Subaru will be well taken care of when I bring it to the Ramsey Subaru Service Department. More