
Ramsey Subaru
Ramsey, NJ
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3,948 Reviews of Ramsey Subaru
Very professional and personal, treated me like a human bein I was asked all the pertinent questions concerning my vehicle, no pressure put on me. I loved it. I would recommend you readily to all my friends. I was asked all the pertinent questions concerning my vehicle, no pressure put on me. I loved it. I would recommend you readily to all my friends. More
awrsome new service facility now compliments excellent care Many of us who love our subarus but know nothing about how they work... We rely on trustworthy honest fair service centers to help us keep them in tip Many of us who love our subarus but know nothing about how they work... We rely on trustworthy honest fair service centers to help us keep them in tip top shape. Ramsey Subaru shows a remarkable and rare commitment to total customer care and satisfaction that evokes a loyalty even in me. More
Fabulous first time buying experience Chris was an absolute pleasure to deal with. From the moment we met - there was no pushy aggressive salesmanship - just good clear understanding commu Chris was an absolute pleasure to deal with. From the moment we met - there was no pushy aggressive salesmanship - just good clear understanding communication. He had all the answers to my many (often naive) questions re buying my first car here in the U.S. Would highly recommend anyone interested in a SUBARU to make an appointment with Chris! More
My First NEW Subaru After 4 1/2 years and 212k miles with my '07 Forester it was time to replace it. Granted, my Forester was still going strong, but it was time to grace After 4 1/2 years and 212k miles with my '07 Forester it was time to replace it. Granted, my Forester was still going strong, but it was time to gracefully let it go for a new replacement. My '15 Outback will be my 3rd Subaru but will be my 1st brand new one. Alex made my experience a very pleasant one. I had done my homework and research on the Subarus and working with Ramsey Subaru made it easy. I look forward to many years with my Outback and when it does come time for service and maintenance, I'll look to Ramsey for all my needs. Thanks again. More
Trying to resolve ignition starting and rear brake noise Very pleasant from the courteous greeting staff at the point of drive-in entry. This is the nicest Subaru service center I've ever experienced. The Very pleasant from the courteous greeting staff at the point of drive-in entry. This is the nicest Subaru service center I've ever experienced. The waiting area is extremely comfortable, with coffee, snacks, water, 2 jumbo TVs. I have been to this new service facility three times, and each time the experience is stellar. Marco, the Service Rep, was very thorough in trying to resolve my concern regarding an ignition starting noise "zzzz" and a rear brake noise "thunk" when stopping on a downward incline. Jim, the Service Manager took considerable time and care in trying to resolve these vague noises. Lastly, I always appreciate the free car wash. More
Excellent service from beginning to end. My husband and I had a great experience with Ramsey Subaru from the days leading to our purchase up until the day we brought the car home. Both the s My husband and I had a great experience with Ramsey Subaru from the days leading to our purchase up until the day we brought the car home. Both the salesman and the finance manager were patient, understanding, and extremely easy to work with. We would definitely come back in the event we would need another vehicle. Highly recommended! More
Satisfying, efficient, pleasant Everyone we have dealt with from making the appointment to bringing the car in, being received by somebody has been extremely friendly and helpful. Th Everyone we have dealt with from making the appointment to bringing the car in, being received by somebody has been extremely friendly and helpful. The overall feeling is one of cooperation and efficiency.. I love the new place. It is a paradise I stayed during the check up and enjoyed the coffee and water. The TV is very wide if you wish to watch. The car was finished by the time they promised. I always enjoy the car wash. They even did the inside. More
Good overall I came for an alignment, an oil change, and to have a few other things checked out like my brakes. Right away they told me I didn't need an alignment I came for an alignment, an oil change, and to have a few other things checked out like my brakes. Right away they told me I didn't need an alignment because their cool scanner thing had already scanned my car as it was driven in and told them I didn't need one. There was also no charge for checking the brakes and telling me they didn't need to be changed. So after all that, I got an oil change and some air filters changed which were dirty(These probably didn't need to be changed, but I let them have that. I'm a generous guy). They even tried to leave me a parting gift of a half-empty dunkin donuts cup in my cup holder, which I of course refused. I don't accept bribes. Overall the service was efficient, the wait time was low, and the service representative was polite and didn't try to sell me on any overly expensive unnecessary repairs(air filters are cheap). Also, the free car wash is always nice. More
Professional, friendly, courteous. The above words sum it all up very well. The facility is new, high-tech, up-to-date. Employees (most) know you on a first-name basis. Work to be do The above words sum it all up very well. The facility is new, high-tech, up-to-date. Employees (most) know you on a first-name basis. Work to be done, or done, is explained fully. They take good care of a care I think very highly of. More
Fast and exceptional service Took vehicle in for service and received exceptional treatment. Employees were very courteous and didn't have to wait long at all. I would definitely Took vehicle in for service and received exceptional treatment. Employees were very courteous and didn't have to wait long at all. I would definitely recommend this dealership to my friends and family. More