Ramsey Subaru
Ramsey, NJ
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3,988 Reviews of Ramsey Subaru
Salesman Quality Stephen has been my salesman for many years. I followed him from his previous deanship as I knew he would take care of me. As usual, he did. Not only Stephen has been my salesman for many years. I followed him from his previous deanship as I knew he would take care of me. As usual, he did. Not only did he go out of his way to satisfy me, he relinquished part of his commission to help me with purchasing an extended warranty and maintenance plan. More
Purchase of new Subaru The purchase of our new Subaru was very easy. We did not intend to buy that day but Mike was a great help and made us a deal we did not have to think The purchase of our new Subaru was very easy. We did not intend to buy that day but Mike was a great help and made us a deal we did not have to think about for long. The price was great and there was no pressure. We had a busy calendar and Mike had no problem accommodating us. The car was ready when promised and Mike gave us a good tour of the car. I would definitely say that this was one of the best dealerships we have dealt with. More
Best Service Dealer! I have owned several new cars including Jaguar, Mazda and Lincoln and recently purchased a new Subaru for my daughter. Out of all the service departm I have owned several new cars including Jaguar, Mazda and Lincoln and recently purchased a new Subaru for my daughter. Out of all the service departments I have dealt with, Ramsey Subaru is the best. My service manager is Al Cisneros, and he is wonderful. I had to reschedule my appointment several times and he was always accommodating and professional. When I finally made my appointment, I misplaced my second set of keys for the car, Al Cisneros took charge and looked all over, got his fellow workers to do the same. After no luck, he called to tell me they will continue to look. He went above and beyond, and I really appreciated that. Turns out the keys were in my seat of the car all along. We had a good laugh. Al assured me if I needed anything for the car to call him. I am very pleased with the spectacular service Ramsay provided. It was also a very short wait time which was great. When I received the car back in was sparkling clean from the car wash provided as a courtesy. Great car, and now great service! Thank you, Emily J More
First Pleasurable Car Buying Experience of my Life! I ordered and purchased a Subaru Forester 2.0 XT Premium from Michael Pandolfelli of Ramsey Subaru and received the vehicle this past week. My experi I ordered and purchased a Subaru Forester 2.0 XT Premium from Michael Pandolfelli of Ramsey Subaru and received the vehicle this past week. My experience with Michael was extremely positive and pleasurable. He was very friendly, competent and professional. There were no games played, no pressure placed on me and no private meetings with the manager as with other dealerships. In fact, I never even met the manager or anyone else other than the person in the finance dept. This shows me the manager of the dealership has confidence in Michael and gives him the authority to negotiate. The only person I dealt with the entire time was with Michael. Since I ordered my vehicle and had to wait 8 weeks for it, I had numerous follow-ups and status updates and each email and telephone call amazingly was returned by Michael usually within an hour or two. He always answered my questions and was on top of my transaction. I have bought a number of cars in my life and never has a transaction been so smooth and cordial. Clearly, the reason for this is because of Michael. I would strongly recommend anyone who lives near Bergen County to go see Michael. You will not be disappointed! By the way, I had never met Michael before purchasing this vehicle and have not received any compensation for this review. I have written this review because I truly believe Michael deserves the recognition. By the way, my Forester is awesome and drives really well even though I have only had it for about 5 days now. More
Chris The buying experience is hassle free. The Forester drives well, smooth ride, and a lot of car for the price. I am a happy customer. The buying experience is hassle free. The Forester drives well, smooth ride, and a lot of car for the price. I am a happy customer. More
Outstanding Service Terrific service. They made sure I was out of there on time to take my son to his play-off game. Since purchasing my first Subaru Outbackk in 2011, Terrific service. They made sure I was out of there on time to take my son to his play-off game. Since purchasing my first Subaru Outbackk in 2011, I've been very happy with the dealership from sales, to finance, and the service department. More
Seventh time's still a charm Over many years we have purchased seven Subaru's, certified used and new, from Ramsey Subaru, most through Alex Petrushin and he has always given us a Over many years we have purchased seven Subaru's, certified used and new, from Ramsey Subaru, most through Alex Petrushin and he has always given us a more then fair price with no pressure and plenty of good advice. We just bought an Impreza for our son. Our service manager is Al and he has been terrific as well. Last year we sent my wife's sister and her husband to Alex and they were very happy with the Forester he helped them to purchase and they are very pleased with the service department as well. We are very comfortable recommending Ramsey Subaru. More
Continuing Excellent Service Alex helped us with our initial lease and has helped us with our second. He has always tried to find a solution that works for us and is very patient Alex helped us with our initial lease and has helped us with our second. He has always tried to find a solution that works for us and is very patient. I find the Subaru cars to be very reliable. We plan to come back again when lease is up for renewal. More
Excellent Lease Experience Working with Steve and Kurt was an absolute pleasure. I first dealt with Steve, who I felt was very genuine and honest. I told him exactly what I wa Working with Steve and Kurt was an absolute pleasure. I first dealt with Steve, who I felt was very genuine and honest. I told him exactly what I was looking for, and after going back and forth a couple of times, I felt very comfortable with the vehicle that I wanted and the price I was given. I did not feel like I was being jerked around, which I have felt when going through this process previously. Kurt helped me when I picked up the car, and was very knowledgable about all of its' systems and explaining how everything works. I would certainly recommend Ramsey Subaru to anyone looking at Subaru's lineup. More
No haggling, games, pressure tactics, etc. It was a pleasure working with Alex. I quoted them a price for a 2015 Forester and they were able to meet it. Process was quick and efficient. Already It was a pleasure working with Alex. I quoted them a price for a 2015 Forester and they were able to meet it. Process was quick and efficient. Already recommended them to my friends who are looking for a new car. More










