Ramsey Volvo

My overall experience was very good and the sales persons made the difference for me. John Montenegro and Frank Benedict were both very helpful and made this car buying experience like no other before. I r made the difference for me. John Montenegro and Frank Benedict were both very helpful and made this car buying experience like no other before. I really appreciated their straight forward honest approach. I highly recommend this dealership. More

Had 2 experiences. I was interested in a new s40 and my Had 2 experiences. I was interested in a new s40 and my son in a used s40. The best way to describe the experience is poor. I was quoted a price on a Had 2 experiences. I was interested in a new s40 and my son in a used s40. The best way to describe the experience is poor. I was quoted a price on a car that was not the color I wanted and was told the color I wanted was not coming in and needed to be ordered. I asked if they could do a dealer swap for the color I wanted but was told no. I ended up getting a 2011 s40 from a dealer that treated me as a important customer and also the car I wanted for over $1000.00 less than quoted to me from Ramsey. My son fell in love with a certified used s40. My son is just out of the military and is a disabled veteran. When setting up the appointment with Ramsey I explained this too the salesman and asked them to treat him with respect and not as another customer off the street. The exact oposite happened. The whole experience was a pressure pitch, sign here, and give me a deposit all before securing financing. Long story short the financing came abck and because he is new to credit and the % rate came in over 14. My son declined the offer and asked for his deposit back. Now mind you they right away took his money and he waited almost 3 weeks to have his account credited. This dealership is a typical high pressure make your commision, who cares about the buyer. My advise is go to Englewood! More

John was great. We needed a car in 24 hours and he found it. Very helpful and extended himself to get us a car on the spot. This is our fifth but our first with Ramsey and it was a great experience. We wi it. Very helpful and extended himself to get us a car on the spot. This is our fifth but our first with Ramsey and it was a great experience. We will be back in the spring to look for our college graduate. Thanks More

I have brought my 2008 V70 in three times to fix a problem with the driver side window. They seem to be unable to correct the problem. It is currently malfunctioning again and this is incredibly fru problem with the driver side window. They seem to be unable to correct the problem. It is currently malfunctioning again and this is incredibly frustrating. I got a courtesy call from a representative about a week after my last trip. I explained the situation to her and she told me she would have a service manager call me. I never got that phone call. The service consultant I dealt with this last time, Tami, could not have been nicer and she went to lengths to ensure I had a loaner car when she knew it would take an extra day to fix the car. However, the fact that they have been unable to fix the problem in three trips to the dealership amounts to an unpleasant experience overall. I will be bringing the car to a different dealer from now on. More

Great friendly service from the minute I walked in the door at every level. Showed me the vehicles I wanted with no pressure tactics at competitive rates. Here's a partial list of the things they did for door at every level. Showed me the vehicles I wanted with no pressure tactics at competitive rates. Here's a partial list of the things they did for me: -Showed me the eFax for each car I was considering -Initiated getting a new lending source for a better rate -After the pre-owned cert inspection, added new tires and new windshield at their expense to the vehicle I was purchasing -Took my other car and serviced it while I was looking at cars to buy, even tho had no appt and was late in day -Picked me up from the train station from Manhattan even tho they were short staffed and were expecting me a day later -Because of logistics, overnighted me the NYS plates and registration I can not say how pleased I am with this team and their really great customer service. I want to thank each and every one of them for making this whole process smooth and easy and looking forward to seeing them in the years ahead. If you enjoy excellent detailed service and accommodation of ALL your needs, both anticipated and unanticipated, I highly recommend this specific dealership, the wonderful people there, and by extension, their others. What a great team. More

I went to this dealership to buy a pre-owned volvo xc70, however after speaking with and working with Gary, i was convinced that a 2010 was the way to go. I was trading in an old Nissan, working with a tigh however after speaking with and working with Gary, i was convinced that a 2010 was the way to go. I was trading in an old Nissan, working with a tight budget and the dealership did everything they could to work with what i had to make sure I left with the car. They were professional, friendly and great to work with. More

I purchased a (slightly) used Volvo C30 from Ramsey Auto Group. I was probably a "pain in the neck" customer, was looking for a great deal on a specific vehicle, and they were most patient with me. The tran Group. I was probably a "pain in the neck" customer, was looking for a great deal on a specific vehicle, and they were most patient with me. The transaction went smoothly, my (many) phone calls and questions were answered quickly and cordially. All in all, they did a great job. I would certainly purchase another vehicle from them. Thanks, Mike Wills More

This is my first time buying a Volvo. My salesperson Gary showed tremendous care and patience in guiding me through the purchase process of my new XC 60. His advice was great and I actually ended up wi Gary showed tremendous care and patience in guiding me through the purchase process of my new XC 60. His advice was great and I actually ended up with a model more suited to my needs. My daughter also bought a car on the same day and was equally impressed to meet such a genuine and honest salesperson who was looking out for her welfare and what was best for her. All I can say is if you are interested in Volvo, Ramsey Volvo is your place. More

I started my search for a replacement for my S60 quite some time before the lease maturity date. Gary and Frank gave me excellent advice regarding the best time to purchase. For some time I considered t some time before the lease maturity date. Gary and Frank gave me excellent advice regarding the best time to purchase. For some time I considered the new S60 but determined that due to the excellent incentives and pricing (including current lease buyout) the S80 would be best for me. Gary and Frank provided me with several alternative vehicles to consider. More