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Randall Reed's Planet Ford
Humble, TX
2,808 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
January 10, 2024
Guy is an excellent representative of the company, always concerned about the customer's satisfaction. concerned about the customer's satisfaction. More
by GJJEFFREY
Verified Customer
January 10, 2024
Steven was awesome! Extremely friendly and professional, I told him he should be a manager! Extremely friendly and professional, I told him he should be a manager! More
by scbishop67
January 07, 2024
Kelli is very knowledgeable and easy to communicate with. She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are spe She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are special ordered. More
by BWHITFILL
Employees Worked With
Kelli Campbell
January 06, 2024
Incorrect information by sales provided on accumulated ford pass points and current oil package resulted in me losing about 400.00. The vehicle I traded for retired a front license plate bracket that I fe ford pass points and current oil package resulted in me losing about 400.00. The vehicle I traded for retired a front license plate bracket that I feel dealer should have installed as in TX its required. Total for bracket and installation another 100 dollars. I bought my fusion brand new in 2020 ans used Ford service dept for all maintenance. As loyalty doesn't seem to be of interest to planet ford. I will most likely not return as a customer More
by TFISHER012
Employees Worked With
Jarrod
January 05, 2024
The work they had done on my vehicle at the dealership was very well handled In the service department, and felt like it was a very good job and will be going back again. was very well handled In the service department, and felt like it was a very good job and will be going back again. More
by JOESCHILLER.JS
Employees Worked With
Kelli Campbell
January 05, 2024
Excellent thread and very good attitude from every team member and the decision maker in the process member and the decision maker in the process More
by GLEZZZ58
January 05, 2024
My car was repaired quickly and for less than the original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focu original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focus in 2014. He quickly responds to my calls/texts, gives me the ‘facts’ and follows up to completion. He has been a Godsend to me and I trust him completely. The 2014 Focus was the year of the hinky transmission resulting in tremendous frustration over the years and Joseph is the sole reason I would even consider buying another Ford. More
by junderwood6581
Employees Worked With
Joseph Faul
