Randall Reed's Planet Ford

This dealership’s maintenance department is one of the best I have seen in years. best I have seen in years. More

Was satisfied with visit. Mark is outstanding, very professional and nice. He kept me Informed and with update.on progress. Mark is outstanding, very professional and nice. He kept me Informed and with update.on progress. More

Kelli is very knowledgeable and easy to communicate with. She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are spe She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are special ordered. More

Incorrect information by sales provided on accumulated ford pass points and current oil package resulted in me losing about 400.00. The vehicle I traded for retired a front license plate bracket that I fe ford pass points and current oil package resulted in me losing about 400.00. The vehicle I traded for retired a front license plate bracket that I feel dealer should have installed as in TX its required. Total for bracket and installation another 100 dollars. I bought my fusion brand new in 2020 ans used Ford service dept for all maintenance. As loyalty doesn't seem to be of interest to planet ford. I will most likely not return as a customer More

Mark Munday is a great advisor. However, the body shop personnel or techs were not conscientious about putting the trim back in place or wiping/cleaning the work area. I still have However, the body shop personnel or techs were not conscientious about putting the trim back in place or wiping/cleaning the work area. I still have to return to the dealership for them to correct the issue. More

The work they had done on my vehicle at the dealership was very well handled In the service department, and felt like it was a very good job and will be going back again. was very well handled In the service department, and felt like it was a very good job and will be going back again. More

Excellent thread and very good attitude from every team member and the decision maker in the process member and the decision maker in the process More

Good experience overall with dealership and sales person. Would recommend dealer to family and friends. Would recommend dealer to family and friends. More

They are courteous and professional when dealing with clients. I dealt with two of the associates in the service department. clients. I dealt with two of the associates in the service department. More

My car was repaired quickly and for less than the original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focu original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focus in 2014. He quickly responds to my calls/texts, gives me the ‘facts’ and follows up to completion. He has been a Godsend to me and I trust him completely. The 2014 Focus was the year of the hinky transmission resulting in tremendous frustration over the years and Joseph is the sole reason I would even consider buying another Ford. More