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Randall Reed's Planet Ford
Humble, TX
2,931 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,931 reviews
Verified Customer
August 24, 2023
At least the turn around time to receive my auto repaired back made up a little bit for the very up-setting situation that my car is a 2020 and has had so many problems... I was taken advantage off when I w back made up a little bit for the very up-setting situation that my car is a 2020 and has had so many problems... I was taken advantage off when I was for one reason or another in need of a car and the Salesmsn saw me as the best candidate for this vehicle, which was certified by Fird and have had an accident... all in a report that I got from a site where it shows you the history of the vehicle. I am not sure what the requirements from Ford are to certified vehicles but this is a degrading fact. More
by MROMAN36
Employees Worked With
Tim ?
August 24, 2023
The service was good. I brought my car in for a recall. I was hoping for a same day turnaround but it was a 3 day turnaround. I understand many vehicles were coming in for I brought my car in for a recall. I was hoping for a same day turnaround but it was a 3 day turnaround. I understand many vehicles were coming in for similar parts so I can understand the delay. Also, I wasn't told until I dropped off my car that I may be charged a diagnostics fee of $180. This was not on my radar with either of the two phone calls I made prior to dropping off my car so I was caught off-guard which was not pleasant. The recall notice said "no charge". All worked out and recall was fixed at no charge. More
by FIVEINMANS
Employees Worked With
Kellie
August 24, 2023
Ned helped me from start to finish. I couldn’t be happier. Took my truck in for shaking and flashing check engine light. We went ahead with repairs and so far so good! Will definitely u I couldn’t be happier. Took my truck in for shaking and flashing check engine light. We went ahead with repairs and so far so good! Will definitely use again and recommend:) More
by JPAC15
Employees Worked With
Ned Shortsleeve
August 24, 2023
Muy atentos bien limpio excelente servicio muy respetuosos muy amables mucha m rapidez muy eficaz respetuosos muy amables mucha m rapidez muy eficaz More
by jpuente2009
Employees Worked With
August 24, 2023
Very pleased with the interaction at time of arrival. They are extremely efficient and communicates well. They are extremely efficient and communicates well. More
by DAVID.JONES10
Employees Worked With
August 23, 2023
Planet Ford Humble was great throughout the entire experience. Our sales representative, Anival, was extremely helpful and knowledgeable about the vehicles in stock. Anival made sure we were taken car experience. Our sales representative, Anival, was extremely helpful and knowledgeable about the vehicles in stock. Anival made sure we were taken care of every step of the way. More
by Torres.perla7
Employees Worked With
Anival Herrera
August 23, 2023
I don't do reviews. It's a waste of my valuable time and thoughts It's a waste of my valuable time and thoughts More
by JCURIE1
Employees Worked With
