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Randall Reed's Planet Ford
Humble, TX
3,585 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,585 reviews
September 26, 2023
The service center provided the information we needed to make a decision on further actions to our vehicle. . make a decision on further actions to our vehicle. . More
by timothy63
Verified CustomerEmployees Worked With
September 26, 2023
I’ve been a long time customer of Planet Ford for how they treat their customers and the great attention I receive from Jeff Stapp and his service advisor Rodney Bogany. they treat their customers and the great attention I receive from Jeff Stapp and his service advisor Rodney Bogany. More
by GUSTOFERRARI
Employees Worked With
Rodney Bogany, Jeff Stapp
September 25, 2023
They took time to answer my questions. They are very nice, good service. I definitely recommend you Randall Reed’s Planet Ford. They are very nice, good service. I definitely recommend you Randall Reed’s Planet Ford. More
by EDMONDBABO
September 24, 2023
They are dishonest about vehicle capabilities. Prior to the sale they told me the truck had tow max. After the sale, I found out this is not the case. They sold me an f150 with the lowest tow capa Prior to the sale they told me the truck had tow max. After the sale, I found out this is not the case. They sold me an f150 with the lowest tow capacity. Instead of trying to make it right, GM Mark Kolon said it's my fault and that I didn't ask the right questions. They are the supposed experts; they should give me factual data, not the other way around. More
by pkelly2010
Employees Worked With
Jarrod Williams, GM Mark Kolon, Sales manager Martin
September 23, 2023
The best experience we've had buying a truck. Everyone is friendly and courteous. Our salesman was very knowledgeable and listened to our needs and wants. The processes was fast and easy. We r Everyone is friendly and courteous. Our salesman was very knowledgeable and listened to our needs and wants. The processes was fast and easy. We recommend their superior service to everyone. More
by Luis Gonzalez
September 23, 2023
My experience was good. they repaired some things I wasn’t aware of which I appreciate it. And they provided me with a loaner car. they repaired some things I wasn’t aware of which I appreciate it. And they provided me with a loaner car. More
by herseyjackson
September 23, 2023
Friendly, courteous, clean , knowledgeable of vehicles, not pressured into buying something that I didn’t want. not pressured into buying something that I didn’t want. More
by kunschickdebbie
September 22, 2023
I bought a loaner 2023 Edge. Sales worked extremely hard to get me my deal. Finance was great to work with. Make ready was the reason you didn’t get a five star. I had to tak Sales worked extremely hard to get me my deal. Finance was great to work with. Make ready was the reason you didn’t get a five star. I had to take it back to clean stains in the headliner I had pointed out during the drive test. I missed it in drive out , tired to many things going on with tech guy etc. More
by GAZAHOUSTON
