Randall Reed's Planet Ford

Excellent buying experience I enjoyed the open honest dialog throughout the buying process with William. My new F-150 is everything I could ask for in a full size truck. Lookin I enjoyed the open honest dialog throughout the buying process with William. My new F-150 is everything I could ask for in a full size truck. Looking forward to buying my next vehicle with Planet Ford! More

Best experience I’ve had. Started out pretty rocky but Lyndi in customer service has turned things around. Waited on follow up survey from Ford that I never received. Great experience with customer servic Lyndi in customer service has turned things around. Waited on follow up survey from Ford that I never received. Great experience with customer service. More

Service Rosie was very helpful to me when it came to service my car. She took me step by step in turning it in for service. He kept up with me and she did a Rosie was very helpful to me when it came to service my car. She took me step by step in turning it in for service. He kept up with me and she did a awesome job. More

Walked out with a new Vehicle! I came to get information, and found the perfect truck! The listen to my story and understood what i needed on a vehicle, and found the perfect Truck I came to get information, and found the perfect truck! The listen to my story and understood what i needed on a vehicle, and found the perfect Truck for me. More

Vicky Vicky Vicky I came in and gave my requirements for a used truck. Vicky took me right to the vehicle that I desired and we made the deal within 30 minutes. Great I came in and gave my requirements for a used truck. Vicky took me right to the vehicle that I desired and we made the deal within 30 minutes. Great job, Ron More

Excellent attention they make me easy to buy new truck f-150 Platinum 2019 thanks to everyone to help me I am very happy thanks f-150 Platinum 2019 thanks to everyone to help me I am very happy thanks More

Worse dealership experience ever!I brought my truck in Worse dealership! I brought my truck in for two recalls and it took them a MONTH to get it done because they couldn’t seem to fix the problem correc Worse dealership! I brought my truck in for two recalls and it took them a MONTH to get it done because they couldn’t seem to fix the problem correctly! The FIRST time when they were supposedly done I searched it completely to make sure nothing was broken or taken and sure enough my cup holder insert was missing and when I brought it to their attention they asked me if I was sure it was in there when I dropped it off as if I was lying!!! Of course it was in there when I brought it in! They ordered me a new one but then I turned my radio on and my display screen wouldn’t come on! So then I had to leave it there AGAIN so that they can fix my radio (took them two MORE weeks). I get my truck back and I check everything out before I leave and everything seemed good until I leave the dealership and my transmission started to mess up! I had to once AGAIN take it back to have them fix it! This is my work truck so I had to miss out on work for their stupidity! I will never use this dealership nor will I ever recommend this dealership to anyone. More

750 mile drive Everyone was friendly and attentive. I had been looking for a new vehicle and contacted this dealership via the internet. I talked with a salesman an Everyone was friendly and attentive. I had been looking for a new vehicle and contacted this dealership via the internet. I talked with a salesman and told him what I was looking for and my expectations. I told him that I lived out of state and wanted to deal in stone before I drove 750 miles one-way. The salesman contacted me and advised that the deal was within my parameters that I had set. I drove from New Mexico under the premise of one deal and got a different one when I got there. The Salesman was nice and helpful, but when I got into finance the numbers I was told, before I drove from New Mexico, were not the same. Finance tried to help by finding different financing options. I made the deal anyway. (The Dealership did reduce the price of the vehicle by 500 dollars on an issue that I brought up and I appreciated that.) More