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Randall Reed's Planet Ford
Humble, TX
2,893 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,893 reviews
October 18, 2019
Always a good experience! In the past, I was reluctant to have my vehicle oil changes done at the dealership, but that opinion has changed. They’ve made it convenient and easy In the past, I was reluctant to have my vehicle oil changes done at the dealership, but that opinion has changed. They’ve made it convenient and easy to get in and out quickly. The accommodations while waiting are comfortable and I can get work done if needed. More
by CAR
Employees Worked With
Nick Lang
October 18, 2019
The worked hard Started with a call from Sean He asked me if I was still interested in a new vehicle. I stated I was but it was a not a must have. I said the last Started with a call from Sean He asked me if I was still interested in a new vehicle. I stated I was but it was a not a must have. I said the last time the math was not in my favor He asked if I can get you where you need to be would you be interested and this was late Friday night By Saturday afternoon we had the deal done More
by Troy
Employees Worked With
Other Employees :
Sean aka( Post Malone ) my sales man
October 18, 2019
Best Service Department Ever The service department especially Nick, did a grate job. on my vehicle. I would highly recommend you service department also, your sales force is gre The service department especially Nick, did a grate job. on my vehicle. I would highly recommend you service department also, your sales force is great. More
by graves1
Employees Worked With
Nick Lang, Nick Lang
October 18, 2019
Service Went in for routine service and was recommended to service auto for 40,000 miles,which I was glad to be told and several items were taken care of . G Went in for routine service and was recommended to service auto for 40,000 miles,which I was glad to be told and several items were taken care of . Good job. More
by Regina
Employees Worked With
Perry
October 18, 2019
Good Experience Mike did a good job with locating right truck for me and was able to give me good price for it. I was satisfied with all that he done for me. Mike did a good job with locating right truck for me and was able to give me good price for it. I was satisfied with all that he done for me. More
by Squido Leadon
Employees Worked With
Michael Grissom
October 17, 2019
I am very angry with them The dealer manager does not solve anything, I bought my truck just three months and most of the time my truck has been in the dealer's workshop. I ca The dealer manager does not solve anything, I bought my truck just three months and most of the time my truck has been in the dealer's workshop. I call Roxie and she never answers the calls, they have to attend to the customer as is More
by ?
October 17, 2019
Great thorough Service! Thorough check during oil change identified a weak battery. So much better to replace during service than be stuck on the road with my family with a d Thorough check during oil change identified a weak battery. So much better to replace during service than be stuck on the road with my family with a dead battery. Nick always makes sure that my truck has a complete check when I bring it in. More
by Bob
Employees Worked With
Nick Lang
October 16, 2019
New F-150 The salesman was most knowledgeable and helpful. Facilities were top notch. Selection was excellent. They had a lot of 2019 trucks... Sales manager a The salesman was most knowledgeable and helpful. Facilities were top notch. Selection was excellent. They had a lot of 2019 trucks... Sales manager and deal maker was Speedy and no nonsense. Finance dept was good too... More
by BJ
Employees Worked With
Jay Rosenthal
October 16, 2019
Service Call Saturday for first oil change and rotation, service said bring the truck. We came they refused to take the truck. Called again for service on Fri Call Saturday for first oil change and rotation, service said bring the truck. We came they refused to take the truck. Called again for service on Friday again they said come and bring truck, it took all day Did not do rotations tire, recall was not fix and only they did oil change after all day of waiting. Very bad service no employee want to take ownership of their job. Calling service they don’t want to come on phone More
by Murtaza
Employees Worked With
No name but it was on quick lane
October 15, 2019
Great service Worked with Victoria Smario, she was extremely professional, patient and knowledgable. Would highly recommend. Even followed me to turn in my rental Worked with Victoria Smario, she was extremely professional, patient and knowledgable. Would highly recommend. Even followed me to turn in my rental car. Very good experience with her and the Planet Ford staff. More
by LP222
Employees Worked With
Victoria Smario
