Randall Reed's Planet Ford

Great service. A pleasure doing business with Justin Wood and Planet Ford. This was my third purchase in four years. Excellent experience each time. I'm sure I'll be A pleasure doing business with Justin Wood and Planet Ford. This was my third purchase in four years. Excellent experience each time. I'm sure I'll be back when it's time for another vehicle. More

great service Needed an oil change and tires rotated and new wiper blades. Was greeted right away and vehicle was taken in for service almost immediately. Wait ti Needed an oil change and tires rotated and new wiper blades. Was greeted right away and vehicle was taken in for service almost immediately. Wait time was reasonable for service being preformed. More

Great dealership! I just purchased another new ford. This is my 8th Or 9th new vehicle I have purchased from this dealership. I tend to always get a different sales per I just purchased another new ford. This is my 8th Or 9th new vehicle I have purchased from this dealership. I tend to always get a different sales person which sucks because I hate to do the whole go back and forth BS because I always know what I want and what I’m willing to pay but I stick with the same finance person, Juan and always the same service guy, Nick! Kevin, the aftermarket guy is also great to work with! At the end of the day, I’m always satisfied!! More

Best Car buying Experience!! I had absolutely the best car buying experience!! Marco Aguilar was my salesman, very knowledgeable and he worked HARD to get me the BEST deal on my b I had absolutely the best car buying experience!! Marco Aguilar was my salesman, very knowledgeable and he worked HARD to get me the BEST deal on my brand new 2019 Ford Mustang GT. I am beyond excited with my new car and look forward to working with Marco again in the future! Thank you so much Planet Ford of Humble and Marco for making me one happy girl! More

Past issues I had some past issues with Planet Ford but they went above and beyond to make sure everything was fixed to my satisfaction. The employees are extreme I had some past issues with Planet Ford but they went above and beyond to make sure everything was fixed to my satisfaction. The employees are extremely friendly and professional. I would highly recommend this dealership to anyone More

Quick lane customer servise In the last 2-2.50 months I’ve taken my F150 to quick lane on 3 occasions. Reason for visits below. 1. Air condition cutting off when driving. I was In the last 2-2.50 months I’ve taken my F150 to quick lane on 3 occasions. Reason for visits below. 1. Air condition cutting off when driving. I was told I needed the system installed ($2000). I took it to another shop, the wiring hornist just needed to be replaced. $260 2. Check Temperature gage light came on. I was told the gage needed to be replaced and to do so the vale cover gasket would have to be replaced ($1100). Why would the vale cover gasket even need to be removed. I took it to the same shop for reason 1. $250 3. I have the oil changed deal with Quick lane. On my last visit, my radiator cap was missing. I replaced it myself. No call to inform me my truck was ready. I had to call them around 4:00 that evening. When I got there, my truck was in the bend and locked down. I’ve talked to the supervisor about all 3 visits and was told he would look into my complaints but have not heard back from him. It’s been 3 weeks. I left messages with Jeff Stapp also / no reply. with the way this has been handle, I really don't expect to hear back from anyone about this. More

Raptor timing changed n Very good comunicación. Tim is a great service advisor. Parts were back ordered but still came in fairly quickly. I felt I was treated fairly. Defi Very good comunicación. Tim is a great service advisor. Parts were back ordered but still came in fairly quickly. I felt I was treated fairly. Definitely bring my truck back there whenever I need service. More

Amanda is an excellent asset to Randall Reed. I would follow her to another Ford dealership if she was to leave Randell Reed. Great customer relations. follow her to another Ford dealership if she was to leave Randell Reed. Great customer relations. More

DETAILS - WORK ORDER I misunderstood the information that was emailed to me but Roxie and the manager were nice enough to explain the details to me. Thank you for the extr I misunderstood the information that was emailed to me but Roxie and the manager were nice enough to explain the details to me. Thank you for the extra information it's was very helpful. More